PSH Environmental Ltd. (Parkers Skip Hire) Reviews 705

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 288 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent delivery and collection services, noting that skips are delivered and picked up promptly and efficiently. Many people also praise the helpful and friendly staff, emphasizing their positive attitude and willingness to assist with various requests, from extensions to urgent collections. The pricing is consistently described as competitive and reasonable, and the overall ordering process is found to be easy and straightforward. However, some customers also noted issues with staff behavior, describing certain interactions as rude, aggressive, or unprofessional. There were occasional reports of drivers struggling with skip placement in difficult spaces or not being flexible with collection schedules, leading to dissatisfaction for a small number of people.

What people talk about most

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight the promptness... See more

Service

Reviewers highlight positive aspects of service, consistently praising the efficiency, reliability, and... See more

Staff

People report positive experiences with staff. Customers consistently praise the friendliness, helpfulness,... See more

Price

Customers had positive experiences with price. Reviewers consistently praise the very good and reasonable... See more

Order

Users describe positive interactions with the ordering process. Customers found it quick and easy to order... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve used this skip company three times now for a hoarder house clearance. The delivery and communication has been fantastic. If I’ve ever needed any longer for a skip, they’ve given me several week e... See more

Company replied

Rated 5 out of 5 stars

If you want a good efficient and reliable skip service choose PSH .The bonus is helpful friendly staff who always answer the phone and sound happy to have and satisfy their customers - which is sadly... See more

Company replied

Rated 5 out of 5 stars

Great company to deal with. Booking was straight forward, rates very competitive (best rate I could find). Skip was delivered 1st thing in the morning on the hire start date and the driver was super... See more

Company replied

Rated 5 out of 5 stars

We were unnecessarily nervous as this was our first skip hire. The whole process was simple. Delivery and collection of the skip was prompt and all managed very well. Price was very reasonable too. W... See more

Company replied


Company details

  1. Waste Management Service
  2. Recycling Center

Written by the company

PSH Environmental is a family-owned and run waste and recycling centre based in Norfolk. We’re proud to say we’re far more than just a skip hire company - prioritising sustainability and the environment in everything we do. As your local household waste management experts, we offer domestic and commercial skip hire alongside recycling services in Norwich and surrounding areas. As recycling specialists, we also provide commercial skips, roll-on roll-off containers, and safe disposal of plasterboard and asbestos.


Contact info

4.9

Excellent

TrustScore 5 out of 5

705 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Excellent Service

Excellent Service. Very helpful and flexibility.

December 14, 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

That's what we aim for, thank you for choosing us Andy!

Rated 5 out of 5 stars

Promptly delivered and collected good…

Promptly delivered and collected good price and had follow up call when ordered to check details and delivery
Very pleased would recommend

December 16, 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Great to hear, thank you so much!

Rated 5 out of 5 stars

Fantastic service

The order process is really easy. The skip was delivered when I was told it would be. I had a phone call when the driver was nearly with me as I had requested which was really helpful. The delivery of the skip was very swiftly done. Just a great all round service. Thank you

December 5, 2025
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Reply from PSH Environmental Ltd. (Parkers Skip Hire)

That's brilliant to hear, thank you Alison! We don't always ring when we're on the way, but if you want us to, let us know and we will. :)

Rated 5 out of 5 stars

Would Recommend

Easy to Organise, No issues, No fuss

December 1, 2025
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Reply from PSH Environmental Ltd. (Parkers Skip Hire)

That's what we like to hear! Thank you Helena :)

Rated 5 out of 5 stars

Always a pleasure dealing with PSH

Always a pleasure dealing with PSH , always happy to assist and help with waste issues , Lynn always at the end of the phone and again helps with whatever she can -

December 2, 2025
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Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Lynn is great isn't she - often answers the phone without even letting it ring, she's on the ball!

Rated 5 out of 5 stars

Prompt drop off and collection

Prompt drop off and collection, helpful friendly staff on the phones and friendly drivers too. Fantastic service as always.

November 30, 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Thanks great, thank you for choosing us again Simon!

Rated 5 out of 5 stars

Very easy to book

Very easy to book. All information on website, price ,delivery ,size of skip information which is important so you get the correct skip.
Friendly fast service .

November 27, 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Excellent, thank you!

Rated 5 out of 5 stars

Excellent service

The skip turned up on time and was taken on the date given. I couldn't ask for a better service

November 28, 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Oh that's brilliant to hear, thank you Jennifer!

Rated 5 out of 5 stars

Skip delivered and picked up promptly.

Skip delivered early in the day, positioned in the driveway so as to allow as much room for access as possible and picked up on the agreed date.

November 27, 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Thank you Josephine! If you prefer early deliveries just let us know, earliest we can get to a site is around 6:45am.

Rated 4 out of 5 stars

Good Service

Competitively priced service and once here, for delivery and collection, the driver was efficient and very considerate. My only criticism would be their vagueness in relation delivery/collection times/days, which meant that I had to stay in indefinitely so that they could access the site. This aspect could be better organised imo, but overall a very good service.

November 27, 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Hi Mike, thank you for your constructive feedback! It sounds like we could have benefitted from clearer communication so we will take your comments on board.

If you need a skip to go urgently then we can arrange for it to go for definite on a specific date.
Timing is a bit trickier to estimate as it depends on the other jobs booked for that day; the details of which we don't know until the morning. Sometimes we change the routes at the last minute to help other customers with urgent requests, or to avoid unexpected traffic delays. So it is difficult to give times as we don't want to promise something that could change as the day progresses.
We don't create timetables for our drivers as we have found that a more dynamic approach works better as we can adapt to the unpredicted. Pros and cons to both methods.

Some customers benefit from deliveries first thing (6:45-7am), there are no delays as it's first job of the day. You could request this if it helps. If that's not appropriate we can call you when we dispatch a driver, or we can follow instructions if no one is on site. I appreciate that sometimes sites do need to be manned however. Perhaps next time we can organise it a bit better for you!

Rated 5 out of 5 stars

Second skip from PSH great price and…

Second skip from PSH great price and service easy to book delivered and collected with care and professionalism

November 23, 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

That's great to hear, thank you for your review!

Rated 5 out of 5 stars

Everything was handled very smoothly…

Everything was handled very smoothly from start to end. Booking a skip online was straight forward and the skip was delivered and collected when it had been agreed. Recommended 👍

November 17, 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Excellent! Thank you so much for your review!

Rated 5 out of 5 stars

Next day delivery

Next day delivery. Awkward access was no problem and thoughtful positioning of skip. Good service

November 18, 2025
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Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Thank you Trevor. Yes we almost always do next day delivery. Sometimes possible to do same day if you ring us early and aren't too far away!

Rated 5 out of 5 stars

Second time… great experience again

This is the second time we have used this company recently and our experience was just as good as the first time.
Competitive pricing of a variety of skip options together with very helpful customer service and communication.
Would not hesitate to recommend to others and would certainly use again

November 10, 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

That's brilliant to hear Tracey, thank you for choosing us again. :)

Rated 5 out of 5 stars

Great service

Great service, so easy to order. Happy driver.

November 18, 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Great to hear, thank you Tony!

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