Fabulous Service, made the call, the engineer was on site in two hours. Diagnosed the problem and went and got the parts there and then. Returned and fixed the problem, all working again in a matte... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We have used Ecoflow for some years. They have serviced and replaced a very old macerating pump efficiently and effectively. The new pump has just been checked and a verbal report on its functionality... See more
Company replied
Ryan and his team were very professional from the start. They planned and executed the work expertly, on time and on budget. The inevitable obstacles were overcome in a thoughtful and cost-effective w... See more
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Ekoflow fitted my domestic pump two years ago. It recently began to operate intermittently. A visit was booked within 48hours, and Nathan came to fix the fault and gave the pump a total service. It's... See more
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Company details
Written by the company
At Ekoflow LTD we offer full wastewater treatment from installation, servicing and repairs of sewage treatment plants using genuine parts and spares for leading brands such as Klargester, Tricel, Titan, WPL and Balmoral. Based in Gloucestershire and operating throughout the south-west and surrounding areas, we are able to look after our client's entire range of sewage treatment plants, septic tanks, pumping stations, rainwater harvesters and associated equipment. We offer fault-finding, maintenance, breakdown and repairs of all waste water and clean water systems. The treatment plant and pump station services we offer at Ekoflow are tailor-made to suit your individual requirements. We can also advise on suitable septic tanks and sewage treatment plants for your property. Rest assured that your water treatment is in safe hands. Contact our team for expert advice and recommendations on 01452 247480 or info@ekoflow.co.uk.
Our Affordable Service Packages
From only £15 a month!
Sign up to one of our service packages, to spread the cost of your service and guarantee to lock in this years service rate for 2 years! With 3 levels of packages, each with different levels of cover, something to suit all!* If this is of interest to you, get in touch with our office team today on 01452 247480 or reach out to info@ekoflow.co.uk. *terms and conditions apply.
Contact info
Unit 13 Springfield Business Centre, GL10 3SX, Stonehouse, United Kingdom
- 01452 247480
- info@ekoflow.co.uk
- ekoflow.co.uk
4.9
Excellent
646 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick efficient and helpful.
May 8, 2026
Timely reminder for annual service
Timely reminder for annual service, time slot to suit and good communication and service.
May 8, 2026
Great customer care
Great customer care - speedy response and friendly knowledgeable advice
May 8, 2026
Reply from Ekoflow Ltd
Hi Adrian,
Thank you for taking the time to leave this review. The message will be passed on!
Reply from Ekoflow Ltd
Hi Richard,
Thank you for leaving this review. All the best!
Reply from Ekoflow Ltd
Hi Racheal,
Thank you for your kind review. We look forward to servicing your system in the future. All the best!
Same day call out
Telephoned Ekoflow mid morning
Very helpful
Tanker arrived 4pm same day!
Driver extremely helpful & tanks emptied as required.
Not overpriced.
Definitely recommend.
May 6, 2026
Reply from Ekoflow Ltd
Good afternoon, thank you for your kind review. We're really pleased to hear that you were happy with the service and it went smoothly! We will look forward to emptying your system next year. All the best.
Good communication and reliable.
May 5, 2026
Reply from Ekoflow Ltd
Hello, thank you for taking your time in leaving this review. It is really appreciated!
really efficient service
really efficient service. good communication from all from the team. honest and very tidy nothing was amiss
May 1, 2026
Reply from Ekoflow Ltd
Hi Naz, thank you for your time in leaving this kind review. It is highly appreciated. We look forward to servicing in the future. All the best!
Ekoflow are reliable and respond…
Ekoflow are reliable and respond quickly to service requests or call outs. No pressure advice given that could result in additional work for them. Genuinely refreshing these days!
April 21, 2026
Unprompted review
Reply from Ekoflow Ltd
Hello, thank you for your kind review it is really appreciated. We are glad you are happy with our service. All the best!
Installation of sewage treatment plant
The whole process around installing the sewage treatment plant was done smoothly and efficiently, with good communication throughout and all the necessary documentation provided. I would definitely recommend this company.
April 16, 2026
Reply from Ekoflow Ltd
Hi Toby, thank you for your kind review and recommendation. We're really pleased to hear that your installation went smoothly! We will look forward to servicing your system next year. All the best.
Replaced compressor pump the following…
Replaced compressor pump the following day. No fuss very efficient
April 20, 2026
Reply from Ekoflow Ltd
Hi Chris, thank you for taking the time to leave us a positive review!
Fabulous Service
Fabulous Service, made the call, the engineer was on site in two hours. Diagnosed the problem and went and got the parts there and then. Returned and fixed the problem, all working again in a matter of hours
Great communications, super helpful and friendly engineer
Cannot recommend too highly
Thank you
April 14, 2026
Reply from Ekoflow Ltd
Hi Peter, we're so pleased our engineer was able to diagnose and rectify the problem in a timely manner. We truly appreciate you taking the time to leave us positive review. All the best!
Prompt thorough and professional service
April 13, 2026
Reply from Ekoflow Ltd
Thank you for taking the time to leave us a positive review Bron!
Reliable, professional and well organised service
Service appointment was easy to arrange. Reliable engineer attended as arranged and completed the service schedule in an organised and professional manner. Service report was completed and sent by email very quickly following the visit. Invoice was sent appropriately and efficiently.
April 9, 2026
Reply from Ekoflow Ltd
Hi Linda, we're pleased to hear that our service engineer was organised and professional - we will ensure this feedback is passed on accordingly. Thank you!
Excellent service ,would highly…
Excellent service ,would highly recommend for tank cleans, servicing and installation
April 9, 2026
Reply from Ekoflow Ltd
Hi Martin, thank you for taking the time to leave us a positive review - it really is appreciated!
Ekoflow Engineering Support
Ekoflow has once again provided excellent engineering and customer care for our communal septic tank. Having carried out an annual service, EKOFLOW identified some faults which needed fixing. They provided a quote and, within a couple of weeks, carried out the necessary works. They are great communicators and provide detailed service reports.
April 2, 2026
Reply from Ekoflow Ltd
Hi Louise, thank you for taking the time to leave us a positive review, and thank you for your continued support. We will look forward to servicing your system again next year. All the best.
Very efficient
Very efficient, on time and cost effective
We called Ekoflow on Thursday to book our service and emptying of our system.
They arrived on Tuesday the following week
The staff are very polite very knowledgeable and efficient.
It's very easy to work with the individuals at Ekoflow
I would highly recommend Ekoflow
April 9, 2026
Reply from Ekoflow Ltd
Hi Nicholas, thank you for taking the time to leave us this excellent review! We're so pleased to hear that you would recommend Ekoflow and that our engineers were polite, efficient and knowledgeable. We will look forward to working with you again in the future. All the best!
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