Fabulous Service, made the call, the engineer was on site in two hours. Diagnosed the problem and went and got the parts there and then. Returned and fixed the problem, all working again in a matte... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We have used Ecoflow for some years. They have serviced and replaced a very old macerating pump efficiently and effectively. The new pump has just been checked and a verbal report on its functionality... See more
Company replied
Ryan and his team were very professional from the start. They planned and executed the work expertly, on time and on budget. The inevitable obstacles were overcome in a thoughtful and cost-effective w... See more
Company replied
Ekoflow fitted my domestic pump two years ago. It recently began to operate intermittently. A visit was booked within 48hours, and Nathan came to fix the fault and gave the pump a total service. It's... See more
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Company details
Written by the company
At Ekoflow LTD we offer full wastewater treatment from installation, servicing and repairs of sewage treatment plants using genuine parts and spares for leading brands such as Klargester, Tricel, Titan, WPL and Balmoral. Based in Gloucestershire and operating throughout the south-west and surrounding areas, we are able to look after our client's entire range of sewage treatment plants, septic tanks, pumping stations, rainwater harvesters and associated equipment. We offer fault-finding, maintenance, breakdown and repairs of all waste water and clean water systems. The treatment plant and pump station services we offer at Ekoflow are tailor-made to suit your individual requirements. We can also advise on suitable septic tanks and sewage treatment plants for your property. Rest assured that your water treatment is in safe hands. Contact our team for expert advice and recommendations on 01452 247480 or info@ekoflow.co.uk.
Our Affordable Service Packages
From only £15 a month!
Sign up to one of our service packages, to spread the cost of your service and guarantee to lock in this years service rate for 2 years! With 3 levels of packages, each with different levels of cover, something to suit all!* If this is of interest to you, get in touch with our office team today on 01452 247480 or reach out to info@ekoflow.co.uk. *terms and conditions apply.
Contact info
Unit 13 Springfield Business Centre, GL10 3SX, Stonehouse, United Kingdom
- 01452 247480
- info@ekoflow.co.uk
- ekoflow.co.uk
4.9
Excellent
646 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Efficient service as always
April 7, 2026
Reply from Ekoflow Ltd
Thank you Robin! We will look forward to servicing your system again next year.
Excellent service
Excellent service. Prompt reminder, prompt service and pleasant office staff.
April 7, 2026
Reply from Ekoflow Ltd
Hi Susan, thank you for leaving us a positive review! We will ensure your kind words are passed on to our office staff.
Reply from Ekoflow Ltd
Hi Robert, thank you for your kind review.
Reply from Ekoflow Ltd
Hi Darren, thank you for taking the time to leave us a positive review - it really is appreciated!
Reply from Ekoflow Ltd
Hi Merilyn, thank you for your positive feedback!
Professional and efficient service from…
Professional and efficient service from initial booking to completion of the job.
March 17, 2026
Reply from Ekoflow Ltd
Hi David, thank you for your time in leaving this review!
A professional company
The company behaved in a professional way throughout, from office to hone visit. The engineer who arrived sorted the problem quickly.
March 16, 2026
Reply from Ekoflow Ltd
Hi Hilary, thank you for your time in leaving this review, we are pleased to hear we could sort this quickly for you!
Fast and efficient
Very helpful and came to inspect septic tank as soon as they could- bringing date forward knowing it was urgent.
Efficient and got report almost by return!
March 5, 2026
Reply from Ekoflow Ltd
Hi Rachel, thank you so much for your time in leaving this review, we are pleased to hear we were able to have this booked in so promptly!
Reply from Ekoflow Ltd
Hi Richard, thank you for your time in leaving us this review! We really appreciate it!
Engineers were very efficient polite &…
Engineers were very efficient polite & knowledgeable
March 12, 2026
Reply from Ekoflow Ltd
Hi Pat, thank you for your review and returning custom!
This company is a joy to deal with
This company is a joy to deal with. Very professional from the first engagement, great communication about the visit and great service when the engineer arrived. I couldnt rate them highly enough. Well done, Ryan, Sam & Tom
March 10, 2026
Reply from Ekoflow Ltd
Hi Mark, thank you so much for your time in leaving this review, it is highly appreciated! We will ensure your kind words are passed on to the team.
The usual top quality service
The usual top quality service from the team at EKOFLOW, that we have come to know and love! Thanks again.
March 5, 2026
Reply from Ekoflow Ltd
Hi Thomas, thank you for your time in leaving this lovely review! We appreciate the feedback and look forward to the next time we service the system!
Reply from Ekoflow Ltd
Hi Frank, thank you for your review!
Ekoflow - predictably excellent
As always Eko flow carried out the serviced promptly, efficiently and confidently. Tom was courteous and friendly.
March 5, 2026
Reply from Ekoflow Ltd
Hi Andrew, thank you for your time in leaving this review. We will ensure your kind words are passed on!
Reply from Ekoflow Ltd
Hi Chris, thank you for your time in leaving this review!
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