Fabulous Service, made the call, the engineer was on site in two hours. Diagnosed the problem and went and got the parts there and then. Returned and fixed the problem, all working again in a matte... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We have used Ecoflow for some years. They have serviced and replaced a very old macerating pump efficiently and effectively. The new pump has just been checked and a verbal report on its functionality... See more
Company replied
Ryan and his team were very professional from the start. They planned and executed the work expertly, on time and on budget. The inevitable obstacles were overcome in a thoughtful and cost-effective w... See more
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Ekoflow fitted my domestic pump two years ago. It recently began to operate intermittently. A visit was booked within 48hours, and Nathan came to fix the fault and gave the pump a total service. It's... See more
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Company details
Written by the company
At Ekoflow LTD we offer full wastewater treatment from installation, servicing and repairs of sewage treatment plants using genuine parts and spares for leading brands such as Klargester, Tricel, Titan, WPL and Balmoral. Based in Gloucestershire and operating throughout the south-west and surrounding areas, we are able to look after our client's entire range of sewage treatment plants, septic tanks, pumping stations, rainwater harvesters and associated equipment. We offer fault-finding, maintenance, breakdown and repairs of all waste water and clean water systems. The treatment plant and pump station services we offer at Ekoflow are tailor-made to suit your individual requirements. We can also advise on suitable septic tanks and sewage treatment plants for your property. Rest assured that your water treatment is in safe hands. Contact our team for expert advice and recommendations on 01452 247480 or info@ekoflow.co.uk.
Our Affordable Service Packages
From only £15 a month!
Sign up to one of our service packages, to spread the cost of your service and guarantee to lock in this years service rate for 2 years! With 3 levels of packages, each with different levels of cover, something to suit all!* If this is of interest to you, get in touch with our office team today on 01452 247480 or reach out to info@ekoflow.co.uk. *terms and conditions apply.
Contact info
Unit 13 Springfield Business Centre, GL10 3SX, Stonehouse, United Kingdom
- 01452 247480
- info@ekoflow.co.uk
- ekoflow.co.uk
4.9
Excellent
647 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Ekoflow Ltd
Hi Adrian, thank you for your review! We really appreciate it.
A great company
We were impressed with this company from start to finish. The team that did the job were excellent. We were particularly impressed with Sin who project managed the day to day work on site. He consulted with us and adopted a very sensible and careful approach to the work being undertaken.
March 2, 2026
Reply from Ekoflow Ltd
Hi Nick, thank you for your time in leaving this review. We really appreciate your kind words and will ensure these are passed on to Sinisa as well!
Friendly and explained the problem
Friendly and explained the problem
in a way i understood.
March 2, 2026
Reply from Ekoflow Ltd
Hi John, thank you for leaving this review. We are glad to hear our engineer was able to explain the issue in an informative and understandable manner!
Really friendly and polite and it was…
Really friendly and polite and it was nice to have the tank completely emptied I would highly recommend and I definitely will be using again thank you :-)
March 2, 2026
Reply from Ekoflow Ltd
Hi Kerry, thank you for your kind words and time in leaving this review. So happy to hear you would recommend us and we look forward to emptying your system in the future!
Ekoflow was recommended to us by a…
Ekoflow was recommended to us by a local business man and they met all my expectations.
They were professional, polite, efficient and provided good value for money. I would not hesitate to recommend them to my friends/colleagues.
Thank you for all your hard work Ryan, Sam and team.
February 18, 2026
Unprompted review
Reply from Ekoflow Ltd
Hi Jackie and Steve, thank you so much for your time in leaving this review. We are so pleased to hear we have been able to meet your expectations and appreciate your recommendation! We will pass your kind words on to those involved.
Quick service
Quick service, polite, helpful and knowledgeable operative. Good price.
February 20, 2026
Reply from Ekoflow Ltd
Hi Sam, thank you for your review! We are pleased to hear the operative was helpful and knowledgeable, we will ensure this feedback is passed on!
Excellent company
Excellent company, always efficient, friendly staff, timely service all at reasonable prices.
February 20, 2026
Reply from Ekoflow Ltd
Thank you so much for your review, and your continued custom!
Great, reliable service
I have found Ekoflow very reliable, knowledgeable and easy to deal with, just what you need with a specialist company.
February 9, 2026
Reply from Ekoflow Ltd
Hi Andy, thank you for your time in leaving this review. We are pleased to hear we have met your expectations!
The chap that visited was polite knew…
The chap that visited was polite knew what he was looking for .
The company in general has been easy to work with.
February 17, 2026
Reply from Ekoflow Ltd
Hi Mick, thank you so much for your time in leaving this review, we really appreciate it and glad the attending engineer was polite and informative!
Good service from initial call to…
Good service from initial call to removal
Would recommend
February 13, 2026
Reply from Ekoflow Ltd
Hi Edward, thank you for your time in leaving this review and your recommendation!
Reply from Ekoflow Ltd
Hi Colin, thank you for your review, we really appreciate it!
Great job done in torrential rain
Great job done in torrential rain, much appreciated thanks
February 12, 2026
Reply from Ekoflow Ltd
Hi Mr Hull, thank you for your time in leaving this review, it is really appreciated!
Very nice, knowledgeable people
Very nice people, friendly, knowledgeable and professional. Sorted out the problem quickly and efficiently.
February 9, 2026
Reply from Ekoflow Ltd
Hi Ian, thank you for your time in leaving this review, we really appreciate it!
Great service
Great service, clear communication and a great job done - thank you all!
February 5, 2026
Reply from Ekoflow Ltd
Hi Philippa, thank you for leaving this review, we really appreciate it!
The two lads who came were polite
The two lads who came were polite, got on with the job, good service
February 5, 2026
Reply from Ekoflow Ltd
Hi Matthew, thank you for leaving this review, really appreciate it!
Reply from Ekoflow Ltd
Thank you for your review William!
Ekoflow are fantastic
Ekoflow are fantastic, their customer service is second to none, the office staff (Sam and Lucy for this call out) are polite, professional, very helpful and a pleasure to deal with. The engineers are also polite, professional and very good at their job. The problem we had was resolved by Kyle who was a great guy. Kyle confirmed the issue and proceeded to fix it quickly, efficiently and effectively. I have total confidence in Ekoflow and for the first time since the system was installed in 2008 I have a service company that I trust. These guys kick the larger organisations into touch on every aspect of their professional service. Thank you Team Ekoflow.
February 2, 2026
Reply from Ekoflow Ltd
Hi Ian, firstly thank you so much for leaving this review, we really appreciate it! Secondly, we are so happy that we were able to solve the issue you were experiencing with your system in a timely manner and get it back up and running! Again, thank you for your kid words and recommendation.
Reply from Ekoflow Ltd
Hi Tim, thank you for your time in leaving this review, we really appreciate it!
EXCELLENT COMMUNICATION
EXCELLENT COMMUNICATION, POLITE AND HELPFUL TECHNICIAN - GOOD ALL ROUND EXPERIENCE.
January 26, 2026
Reply from Ekoflow Ltd
Hi Christine, thank you for your time in leaving this review, it is highly appreciated!
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