PSH Environmental Ltd. (Parkers Skip Hire) Reviews 705

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 288 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent delivery and collection services, noting that skips are delivered and picked up promptly and efficiently. Many people also praise the helpful and friendly staff, emphasizing their positive attitude and willingness to assist with various requests, from extensions to urgent collections. The pricing is consistently described as competitive and reasonable, and the overall ordering process is found to be easy and straightforward. However, some customers also noted issues with staff behavior, describing certain interactions as rude, aggressive, or unprofessional. There were occasional reports of drivers struggling with skip placement in difficult spaces or not being flexible with collection schedules, leading to dissatisfaction for a small number of people.

What people talk about most

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight the promptness... See more

Service

Reviewers highlight positive aspects of service, consistently praising the efficiency, reliability, and... See more

Staff

People report positive experiences with staff. Customers consistently praise the friendliness, helpfulness,... See more

Price

Customers had positive experiences with price. Reviewers consistently praise the very good and reasonable... See more

Order

Users describe positive interactions with the ordering process. Customers found it quick and easy to order... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve used this skip company three times now for a hoarder house clearance. The delivery and communication has been fantastic. If I’ve ever needed any longer for a skip, they’ve given me several week e... See more

Company replied

Rated 5 out of 5 stars

If you want a good efficient and reliable skip service choose PSH .The bonus is helpful friendly staff who always answer the phone and sound happy to have and satisfy their customers - which is sadly... See more

Company replied

Rated 5 out of 5 stars

Great company to deal with. Booking was straight forward, rates very competitive (best rate I could find). Skip was delivered 1st thing in the morning on the hire start date and the driver was super... See more

Company replied

Rated 5 out of 5 stars

We were unnecessarily nervous as this was our first skip hire. The whole process was simple. Delivery and collection of the skip was prompt and all managed very well. Price was very reasonable too. W... See more

Company replied


Company details

  1. Waste Management Service
  2. Recycling Center

Written by the company

PSH Environmental is a family-owned and run waste and recycling centre based in Norfolk. We’re proud to say we’re far more than just a skip hire company - prioritising sustainability and the environment in everything we do. As your local household waste management experts, we offer domestic and commercial skip hire alongside recycling services in Norwich and surrounding areas. As recycling specialists, we also provide commercial skips, roll-on roll-off containers, and safe disposal of plasterboard and asbestos.


Contact info

4.9

Excellent

TrustScore 5 out of 5

705 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Fantastic service

A great company to deal with. Skip arrived as arranged and the driver was extremely friendly and helpful. Called to get the skip removed as I’d filled it quicker than planned and it was removed the next day. Highly recommend Parker’s!!

October 31, 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Thanks Paul! An efficient service for an efficient customer. :)

Rated 2 out of 5 stars

Small skip Big truck

Despite delivering larger skips before this delivery of a 2yd skip to my preferred position was a task beyond the driver. Apparantly I should have known about the intracacies of skip delivery logistics, after being put through to Bob-in-the-yard when I phoned the office to see if it could be redelivered on a smaller vehicle. My choice was to pay for a second delivey or put up with where the driver was able to place it. This is the first time PSH failed to do a top job.

October 22, 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Firstly, we would like to apologise that you feel PSH have failed to do a top job on this occasion. Having delivered to you before we are grateful not only to new customers but returning customers alike.
When delivering skips, it’s not the size of the skip that makes it difficult to place in some preferred positions, it’s the size of the lorry.
We certainly do not expect our customers to have knowledge of the logistics involved in delivering however we are specialists in what we do having 40 years’ experience in waste management and using these years of experience of doing our absolute best not to damage a customer’s property.
I can see from the previous hires you have had we had delivered the skip on a smaller lorry, this particular lorry was not the one that delivered to you recently, however our driver who has many years of experience was unable to manoeuvre the lorry to the exacting place you requested and placed the skip without causing any damage to your property.
Our office is managed by a highly skilled team of staff who have worked for PSH for many years, we pride ourselves on delivering the best customer experience possible. I am sorry that you feel we didn’t achieve this when you spoke to our Transport Manager.
I can see that the skip was collected yesterday successfully after the term of hire was completed and I do hope that you will consider us again in the future for your waste disposal requirements.

Rated 5 out of 5 stars

Excellent service

Excellent service. Quick delivery and same day collection after I called to say we'd filled the skip.

October 27, 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Its good to hear that we were able to accommodate your request. Thank you for the review Stephanie

Rated 5 out of 5 stars

Good service and helpful driver

Good service and helpful driver

October 15, 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Thank you for the review Jon, our drivers always aim to provide a great service.

Rated 5 out of 5 stars

Phs skip hire review

Great service. Skip delivered first thing Monday morning after ordering online sat afternoon. Answered questions i had regarding what items could go in the skip. Lady on the phone very friendly and helpful. I have had 2 skips now and would highly recommend this company

October 11, 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Thanks Adrian! Just let us know if you ever want first thing, we can get skips out to site as early a 6:45am.

Rated 5 out of 5 stars

Excellent

Would recommend great service friendly service

October 8, 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Thank you Rebecca!

Rated 5 out of 5 stars

I have always used PSH and have always found them to very attentive to the customer’s needs

I have always used PSH and have always been impressed with how easy it is to book and pay for a skip. The prices are competitive but most of all I was very impressed with how the driver placed the skip in the very best place to suit access for my car and to make it as easy for me to load the skip.

October 4, 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Thank you for continuing to choose us Susan! And thank you for the lovely review. :)

Rated 5 out of 5 stars

Extremely helpful

Extremely helpful, dropped off and picked up skips on time so a great service. Would definitely use them again

October 2, 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Thank you! We look forward to seeing you again next time. :)

Rated 5 out of 5 stars

Did what it said on the tin

Did what it said on the tin! Skip arrived when they said it would and was picked up when they said! Booking it was easy online.

October 1, 2025
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Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Thanks Janet, that's what we aim for so very pleased to hear it! :)

Rated 5 out of 5 stars

Skip Hire

Great service. Well informed throughout the process. Delivered on time. Driver was very friendly. Well impressed

September 6, 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Thanks Paul, that's what we like to hear!

Rated 3 out of 5 stars

I’ve rated you 3 stars because the…

I’ve rated you 3 stars because the booking process was easy. As our skip is not due to arrive until later this month I am unable to comment on delivery/collection or any post service support. Nevertheless, I’m looking forward to welcoming it 😂

September 28, 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Thank you Sarah, looking forward to seeing what you've got to say once it's all done with. :)

Rated 5 out of 5 stars

All good very quick delivery and on…

All good very quick delivery and on time and fast collection good service all round 👍

October 3, 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Thank you Robert, an efficient service for an efficient customer!

Rated 5 out of 5 stars

We needed an early collection and they…

We needed an early collection and they collected it when they said they would
Will differently use again

September 22, 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Thank you Sarah, we look forward to seeing you again next time!

Rated 5 out of 5 stars

Great service

The skip turned up as agreed and was collected the next morning after I contacted them to say it was ready. Overall a great service and friendly staff.

September 22, 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Thank you! An efficient service for an efficient customer. :)

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