Parking.com - 14 E Moreno Reviews 162

TrustScore 2.5 out of 5

2.7

14 E Moreno Ave, 80903 Colorado Springs, CO, US


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See what reviewers are saying

Rated 3 out of 5 stars

Paid $8.35 to park two hours 11AM-1PM on a Sunday. Rates should be clearly posted, before payment process begins. If demand-based pricing is in effect, that should be stated as well. Adjacent on-st... See more

Rated 3 out of 5 stars

There needs to be an option to end your parking session when you leave your location before time ends. It's frustrating when you move to a new location & your time on the previous meter hasn't ended &... See more

Rated 3 out of 5 stars

The cost is overpriced. I would have chosen a metered parking space if one had been available. The app to pay is not very easy or user friendly. The app has too much going on with all the colors... See more

Rated 5 out of 5 stars

What i liked about this pay parking lot was the reminder of when your time was going to end and if you would want to add more time without going back to the pay station!

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 14 E Moreno Ave, 80903, Colorado Springs, CO, United States

  • (719)635-4715

2.7

Poor

TrustScore 2.5 out of 5

162 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Parking lot was close to our intended…

Parking lot was close to our intended stop. It was easy to park and pay via phone.

September 25, 2022
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Reply from Parking.com - 14 E Moreno

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 4 out of 5 stars

The process for paying for a parking…

The process for paying for a parking spot is way more time consuming and more expensive than other parking meters in downtown Colorado.

September 24, 2022
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Reply from Parking.com - 14 E Moreno

Thank you for the review. We have brought this to the attention of the local management team. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 5 out of 5 stars
Parking.com - 14 E Moreno logo

Reply from Parking.com - 14 E Moreno

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 1 out of 5 stars

Difficult to connect with them

Difficult to connect with them, I tried using the phone number provided but it continued to fail.

September 17, 2022
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Reply from Parking.com - 14 E Moreno

We're sorry you had a negative experience. This has been brought to the attention of the local management team.

Thank you,
Parking.com

Rated 5 out of 5 stars

Quick pickup and friendly knowledgeable…

Quick pickup and friendly knowledgeable driver

September 10, 2022
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Reply from Parking.com - 14 E Moreno

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 2 out of 5 stars

I paid for 3 hours

I paid for 3 hours, got my receipt, but the meter kept flashing red and did not have time left posted. I’m glad meter was not checked by authorities or I would have a ticket and would have had to waste time proving my case.

September 12, 2022
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Reply from Parking.com - 14 E Moreno

We're sorry you had a negative experience. This has been brought to the attention of the local management team.

Thank you,
Parking.com

Rated 3 out of 5 stars

You were almost 3 times the price for…

You were almost 3 times the price for parking, compared to spots just around the corner. I wish I would have looked at the prices before choosing your spot because I had other options.

September 3, 2022
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Reply from Parking.com - 14 E Moreno

We're sorry you had a negative experience. This has been brought to the attention of the local management team.

Thank you,
Parking.com

Rated 4 out of 5 stars

This app would be better if you could add more than one vehicle to park at a time. …

This app would be better if you could add more than one vehicle to park at a time. I wanted to pay for my sisters parking, but we had to go back into the app from the beginning to add her vehicle, which as a little inconvenient. If there was a way, it was unclear. Other than that it was quick, notification were timely, and the process was simple.

August 27, 2022
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Reply from Parking.com - 14 E Moreno

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 1 out of 5 stars

Super expensive

Super expensive. Nearly 4 times the cost of meter parking.

August 23, 2022
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Reply from Parking.com - 14 E Moreno

We're sorry you had a negative experience during your stay with us. This has been brought to the attention of the local management team.

Thank you,
Parking.com

Rated 1 out of 5 stars

Barcode didn't work, was double charged

The meter said the transaction was not complete. My credit card was charged from the website but I could not use the barcode from the receipt. I ended up paying over double the cost shown on the website and I still lost the money from the reservation online.

August 17, 2022
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Reply from Parking.com - 14 E Moreno

We're sorry you had a negative experience during your stay with us. Someone will reach out to learn more.

Thank you,
Parking.com

Rated 1 out of 5 stars

$8 for parking when I can park in the…

$8 for parking when I can park in the street for $1.50 on a weekend is pretty excessive. I will be sure to avoid this parking lot in the future.

August 16, 2022
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Reply from Parking.com - 14 E Moreno

We're sorry you had a negative experience during your stay with us. This has been brought to the attention of the local management team.

Thank you,
Parking.com

Rated 1 out of 5 stars

Way to expensive

August 3, 2022
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Reply from Parking.com - 14 E Moreno

We're sorry you had a negative experience during your stay with us. This has been brought to the attention of the local management team.

Thank you,
Parking.com

Rated 5 out of 5 stars

Great Long Term Parking

Very happy with this long term parking. Very convenient and close to DIA. Shuttle drivers are helpful and friendly. Prices very competitive.

August 2, 2022
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Reply from Parking.com - 14 E Moreno

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy to use

Easy to use. Miss just having a parking meter, but this will do!

August 2, 2022
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Reply from Parking.com - 14 E Moreno

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 4 out of 5 stars

Pretty cool system for a pay to park

Pretty cool system for a pay to park! It was a tiny bit annoying having to walk to the opposite corner of the lot to scan QR code just to walk back to my spot for completion of process. Unsure how this specific lot is monitored for safety and or compliance as I don’t recall seeing anything explaining the presence of either and I KNOW for a fact that a couple using the same lot did not pay for the service. Outside of those minor annoyances I will definitely be back to use this specific lot in the future!

August 2, 2022
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Reply from Parking.com - 14 E Moreno

Thank you for the review and feedback. This has been brought to the attention of the local management team.

Thank you,
Parking.com

Rated 1 out of 5 stars

Bad experience, payment site not working

I spent 20 minutes trying to get the site to work with no luck. Your site was stuck.
I kept hitting checkout and nothing happened. I had to ask a friend who was at their home to buy the spot for me.
They had to download the app before it could work which was something I was unable to do at you site. You either need to have a WiFi hotspot available or a booth we can pay at. I was not the only person having issues. I know several people who left because they couldn’t get the site to work and several others who had difficulty.

August 1, 2022
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Reply from Parking.com - 14 E Moreno

Thank you for the feedback and sorry you had a negative experience during your stay with us. This has been brought to the attention of the appropriate team.

Thank you,
Parking.com

Rated 2 out of 5 stars

Website was not user friendly when…

Website was not user friendly when trying to pay for parking.

August 1, 2022
Parking.com - 14 E Moreno logo

Reply from Parking.com - 14 E Moreno

We're sorry you had a negative experience during your stay with us. This has been brought to the attention of the appropriate team.

Thank you,
Parking.com

Rated 3 out of 5 stars

Scan/ text frustrating glitch

Stood in the parking lot for 10 minutes with other customers- neither the scan or the text would complete our efforts at complete payment.

+ I liked the text reminder for when our time was almost over.

July 31, 2022
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Reply from Parking.com - 14 E Moreno

Thank you for the feedback and sorry you had a negative experience during your stay with us. This has been brought to the attention of the local management team.

Thank you,
Parking.com

Rated 5 out of 5 stars

Good Service

July 20, 2022
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Reply from Parking.com - 14 E Moreno

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

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