Parking.com - 14 E Moreno Reviews 162

TrustScore 2.5 out of 5

2.7

14 E Moreno Ave, 80903 Colorado Springs, CO, US


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Rated 3 out of 5 stars

Paid $8.35 to park two hours 11AM-1PM on a Sunday. Rates should be clearly posted, before payment process begins. If demand-based pricing is in effect, that should be stated as well. Adjacent on-st... See more

Rated 3 out of 5 stars

There needs to be an option to end your parking session when you leave your location before time ends. It's frustrating when you move to a new location & your time on the previous meter hasn't ended &... See more

Rated 3 out of 5 stars

The cost is overpriced. I would have chosen a metered parking space if one had been available. The app to pay is not very easy or user friendly. The app has too much going on with all the colors... See more

Rated 5 out of 5 stars

What i liked about this pay parking lot was the reminder of when your time was going to end and if you would want to add more time without going back to the pay station!

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 14 E Moreno Ave, 80903, Colorado Springs, CO, United States

  • (719)635-4715

2.7

Poor

TrustScore 2.5 out of 5

162 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Very easy with app to pay for parking…

Very easy with app to pay for parking and to add time if needed from your table without walking to your car

May 16, 2022
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Reply from Parking.com - 14 E Moreno

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 5 out of 5 stars

Would recommend with one fix

Loved that it gave me a time reminder but it would be nice to have another at the ten minute mark.

May 16, 2022
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Reply from Parking.com - 14 E Moreno

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 5 out of 5 stars

I parked my car in the spot and the car…

I parked my car in the spot and the car was there when I got back. It was awesome.

May 8, 2022
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Reply from Parking.com - 14 E Moreno

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 3 out of 5 stars

Mostly worked

My only issue was with the iPhone app. Tried to register and password was not accepted. I shortened the original one generated by KyPass and saved it. When I got back to the parking app it turned out the password was accepted after all. But having lost the password I was not able to keep the new account. Could have been user error. I don’t know. Otherwise, did not receive a parking ticket so that’s good.

May 7, 2022
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Reply from Parking.com - 14 E Moreno

Thank you for the review and feedback. This has been brought to the attention of the appropriate team.

Thank you,
Parking.com

Rated 1 out of 5 stars

too expensive for that late for a…

too expensive for that late for a dinner parking lot

May 4, 2022
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Reply from Parking.com - 14 E Moreno

Sorry you had a negative experience. This has been brought to the attention of the local management team.

Thank you,
Parking.com

Rated 1 out of 5 stars

Look out for the ads

When scanning the code on the billboard, not only did paying for parking come up but so did a bunch of ads. Made it very confusing on the correct item to push. If one is not careful you can end up signing up for other items you did not want instead of just trying to pay for a parking spot.

May 3, 2022
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Reply from Parking.com - 14 E Moreno

Sorry you had a negative experience. This is very unusual and should have not of happened. This has been brought to the attention of the appropriate team.

Thank you,
Parking.com

Rated 4 out of 5 stars

When I signed up to park

When I signed up to park, it had me 20 minutes earlier than I actually parked. I made it back before the time was up, but you might check that for others.

April 30, 2022
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Reply from Parking.com - 14 E Moreno

Thank you for the review and feedback. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 3 out of 5 stars

Cork and cask

It was more expensive than I expected. And honestly a pain in the ass to enter all of my information when I just wanna park and go.

April 25, 2022
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Reply from Parking.com - 14 E Moreno

Sorry you had a negative experience. This has been brought to the attention of the appropriate team.

Thank you,
Parking.com

Rated 5 out of 5 stars

Excellent process

Excellent process. Easy to use.

April 22, 2022
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Reply from Parking.com - 14 E Moreno

Thank you for the review. We're glad you enjoyed your stay.

Thank you,
Parking.com

Rated 4 out of 5 stars

Was ok, the app not that user friendly

Was ok, tge app not tgat user friendly and it didnt tell me to put my parking #, how does it know which car, by my tag#?

April 15, 2022
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Reply from Parking.com - 14 E Moreno

Thank you for the review and feedback.

Thank you,
Parking.com

Rated 1 out of 5 stars

Compared to all the other parking apps

Compared to all the other parking apps, this one is terrible. It took forever to get set up with an account and find the nearby place I parked. Less user intuitive than the others

April 6, 2022
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Reply from Parking.com - 14 E Moreno

Sorry you had a negative experience. This has been brought to the attention of the appropriate team.

Thank you,
Parking.com

Rated 1 out of 5 stars

Ripoff, tedious

Wow, overpriced for the area. Why do I need to provide a name and email to pay for parking?
Why are there so many required fields on a slow a$$ website to pay for parking?
This is not an improvement over dropping quarters or swiping a card at the meter.

April 2, 2022
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Reply from Parking.com - 14 E Moreno

Sorry you had a negative experience. This has been brought to the attention of the appropriate team.

Thank you,
Parking.com

Rated 5 out of 5 stars
Parking.com - 14 E Moreno logo

Reply from Parking.com - 14 E Moreno

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 1 out of 5 stars

The signage was very ambiguous.

The signage was very ambiguous. I saw many people confused on how it worked. They will probably get ticketed. I asked someone who seemed informed. He said only part of the lot is public, the rest is private reserved. Only red spaces are public and only after 6:00pm. Very deceptive, misleading and confusing! Also the price was not posted and expensive.

March 27, 2022
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Reply from Parking.com - 14 E Moreno

Sorry you had a negative experience. This has been brought to the attention of the appropriate team.

Thank you,
Parking.com

Rated 1 out of 5 stars

Is this technology supposed to make…

Is this technology supposed to make things easier. What a hassle. I have to give up my personal info. And credit card to pay over 8.00 to park for 40 minutes.

March 27, 2022
Parking.com - 14 E Moreno logo

Reply from Parking.com - 14 E Moreno

Sorry you had a negative experience. This has been brought to the attention of the appropriate team.

Thank you,
Parking.com

Rated 1 out of 5 stars

I don't have a qr reader so I had to…

I don't have a qr reader so I had to sit and download it then it was dark and cold so had to stand and input it all. No ticket to put in the car so I still had a violation given which I had to fight and that took days

March 27, 2022
Parking.com - 14 E Moreno logo

Reply from Parking.com - 14 E Moreno

Sorry you had a negative experience. This has been brought to the attention of the appropriate team.

Thank you,
Parking.com

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