Parking.com - 14 E Moreno Reviews 162

TrustScore 2.5 out of 5

2.7

14 E Moreno Ave, 80903 Colorado Springs, CO, US


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Rated 3 out of 5 stars

Paid $8.35 to park two hours 11AM-1PM on a Sunday. Rates should be clearly posted, before payment process begins. If demand-based pricing is in effect, that should be stated as well. Adjacent on-st... See more

Rated 3 out of 5 stars

There needs to be an option to end your parking session when you leave your location before time ends. It's frustrating when you move to a new location & your time on the previous meter hasn't ended &... See more

Rated 3 out of 5 stars

The cost is overpriced. I would have chosen a metered parking space if one had been available. The app to pay is not very easy or user friendly. The app has too much going on with all the colors... See more

Rated 5 out of 5 stars

What i liked about this pay parking lot was the reminder of when your time was going to end and if you would want to add more time without going back to the pay station!

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 14 E Moreno Ave, 80903, Colorado Springs, CO, United States

  • (719)635-4715

2.7

Poor

TrustScore 2.5 out of 5

162 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Not easy and accessible

See title for comment

July 20, 2022
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Reply from Parking.com - 14 E Moreno

Thank you for the feedback and sorry you had a negative experience during your stay with us. This has been brought to the attention of the appropriate team.

Thank you,
Parking.com

Rated 5 out of 5 stars

It was easy to use

It was easy to use. Beats trying to find an open space or use my card in a meter that does accept a chip.

July 20, 2022
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Reply from Parking.com - 14 E Moreno

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 5 out of 5 stars
Parking.com - 14 E Moreno logo

Reply from Parking.com - 14 E Moreno

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 5 out of 5 stars

Great parking stop and reasonable cost

Great parking stop and reasonable cost. It would have been helpful if the directions had included the road closures due to the size of the Pride event. I drove around for over 30min, before realizing I had to ask a city worker to move a barrier in order to reach the parking garage.

July 1, 2022
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Reply from Parking.com - 14 E Moreno

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 5 out of 5 stars

Parking pass

For someone who’s not computer savvy, this app was easy to use

June 29, 2022
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Reply from Parking.com - 14 E Moreno

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 2 out of 5 stars

Prices way to high

Prices way to high. Every where around me was 7.00 cheaper. If I had known before hand I would have switched places.

June 29, 2022
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Reply from Parking.com - 14 E Moreno

We're sorry you had a negative experience during your stay with us. This has been brought to the attention of the local management team.

Thank you,
Parking.com

Rated 5 out of 5 stars

Super easy, convenient & reliable

Reserving, parking, transportation to and from airport and checking out is always smooth, easy, convenient and reliable. Highly recommend.

June 19, 2022
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Reply from Parking.com - 14 E Moreno

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 5 out of 5 stars

Found a parking space close to business…

Found a parking space close to business visiting. Easy to pay by phone.

June 19, 2022
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Reply from Parking.com - 14 E Moreno

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 1 out of 5 stars

Horrible experience and will never use…

Horrible experience and will never use this service again. Parking in downtown Colorado Springs was +$8 for 2 hours and then I received a text message after 40 minutes of parking time indicating 20 minutes was remaining (not the 1hr 20min that it was supposed to be). Tried logging into the App, having just signed up for an account when I was paying for this parking spot, to get an error saying I needed to confirm my account via email, but no email was sent. I rectified this situation by moving the car 30 ft. to a traditional parking meter, which was extremely affordable and had ZERO issues. Once again, horrible freakin experience….

June 11, 2022
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Reply from Parking.com - 14 E Moreno

Thank you for the feedback and sorry you had a negative experience during your stay with us. This has been brought to the attention of the appropriate team.

Thank you,
Parking.com

Rated 1 out of 5 stars

I would give this zero stars…

I would give this zero stars if I could. First, the sign that had the QR code listed a different price for the parking than the app charged. $5 for 2 hours or less was listed but the app charged $8.35. Second, there is no Apple Pay option on the site which meant I had to pull out my credit card and type in all the details.

June 11, 2022
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Reply from Parking.com - 14 E Moreno

We're sorry you had a negative experience during your stay with us. This has been brought to the attention of the local management team.

Thank you,
Parking.com

Rated 5 out of 5 stars
Parking.com - 14 E Moreno logo

Reply from Parking.com - 14 E Moreno

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 3 out of 5 stars

Took a while to get payment to work

Initially, the QR code would not allow me to pay. Stated there was no room available, when I obeyed all signs and instructions. Took a number of attempts to pay. I was frustrated by the delay.

June 3, 2022
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Reply from Parking.com - 14 E Moreno

Thank you for the review and feedback. This has been brought to the attention of the appropriate team.

Thank you,
Parking.com

Rated 1 out of 5 stars

I’ve paid for my parking spot

I’ve paid for my parking spot, and still received a citation for non-payment. What is the point of having touchless payment if I have to spend additional time in dispute so my name doesn’t go into collections. Disappointing service

June 1, 2022
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Reply from Parking.com - 14 E Moreno

Sorry you had a negative experience. This has been brought to the attention of the appropriate team.

Thank you,
Parking.com

Rated 2 out of 5 stars

I didn’t feel safe paying for parking…

I didn’t feel safe paying for parking in a dark lot, credit card out.

June 1, 2022
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Reply from Parking.com - 14 E Moreno

Thank you for the review and feedback. This has been brought to the attention of the local management team.

Thank you,
Parking.com

Rated 5 out of 5 stars

Very simple to use..

Very simple to use... we drove in, found a spot, scanned the QR Code and filled out a short form... all done! Great experience!

May 30, 2022
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Reply from Parking.com - 14 E Moreno

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 2 out of 5 stars

Website did not load in a timely…

Website did not load in a timely manner, nor was it easy to navigate when it did. The QR code should bring up the specific parking area not the lookup. This process was significantly harder than just walking g to a kiosk, which YOU DID NOT HAVE. Shame on you.

May 28, 2022
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Reply from Parking.com - 14 E Moreno

Thank you for the review and feedback. This has been brought to the attention of the appropriate team.

Thank you,
Parking.com

Rated 1 out of 5 stars

After Paying for the parking spot

After Paying for the parking spot, I received a parking violation ticket. I can only assume that this a fraud or a scam. I recommend just using the city meters and walking a little further to your destination.

May 27, 2022
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Reply from Parking.com - 14 E Moreno

Sorry you had a negative experience. This has been brought to the attention of the appropriate team.

Thank you,
Parking.com

Rated 1 out of 5 stars

Extremely overpriced per hour

Extremely overpriced per hour. Greedy jerks.

May 27, 2022
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Reply from Parking.com - 14 E Moreno

Sorry you had a negative experience. This has been brought to the attention of the appropriate team.

Thank you,
Parking.com

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