No parking attendant, people arbitrarily double park blocking other vehicles and making impossible to take the car out. People at the 213 phone number did not care about it
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You very much suck. Absolutely leeches trying to suck the last penny out of us. Worst customer experience ever. You claimed one thing and did another: you said you had a $10 flat rate for the day (on... See more
The parking lot is next door to La Cita and close to Grand Central Mkt. Handle your matter at the State offices and retire for a beer across the street. Unfortunately, the Mexican food place adjacent... See more
It was convenient paying with the QR code, but as a tourist with no American phone number I couldn't put in any phone number.(bc I was using my Korean number in America) The agent helped me out though... See more
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
338 S. Hill Street, 90013, Los Angeles, CA, United States
- (213)626-2099
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Hasn’t replied to negative reviews
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Expensive parking
Expensive parking, $15.95 per hour, I hope do your company pay well the employees
The ease on checking in.
Onsite parking rate stated flat rate
Onsite parking rate stated flat rate, but app/parking.com had time limit
Easy to pay and add time.
Better than the Grand Central Market parking lot
It was great to be able to use this lot and the parking.com application to pay for parking, which is much better than Grand Central Market's parking lot. Thank you very much!
It's really confuses when you have to…
It's really confuses when you have to log out. You don't really know if the parking stop to charging
It’s a scam I figured out it was free…
It’s a scam I figured out it was free parking all night everyone that kept arriving wouldn’t even bother scanning or paying I really wish I would have known!
Easy access to the destination
I just wanna park and pay
I just wanna park and pay, you definitly don't need my email and the rest of my info for that.
Staff was helpful and very friendly!!
Not easy or friendly
Paying for parking this way instead of having an attendant on duty
Paying for parking this way instead of directly to an aterndant is extremely time consuming. Also, As I was paying my fee and young woman s=who had an appointment in the court across the street approach very upset because she didn't understand the instructions, which are only in English, and she worried that she would lose her appointment. I talked her through it step by step - but seriously, you are in LA and you don't have the instructions at least in Spanish? And how much do you save by not having an attendant there to take payment and to make sure that the cars are safe? Very unsatisfied and feel ripped off.
Great and nice location!
Signs are too high to scan so it was a…
Signs are too high to scan so it was a bit hard for the camera to catch it on first try. Other than that it was ok
Very easy to use especially when you…
Very easy to use especially when you have the app
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