Parking.com - 4TH & LONG Reviews 155

TrustScore 2 out of 5

1.9

152 N Fourth St., 43215 Columbus, OH, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

App didn't want to load on the spot. Had to use internet to try to load the website. My signal in the parking lot was 5G and still couldn't get it to load on the restaurant's Wifi.

Rated 3 out of 5 stars

the parking spaces in front of yours were 5 dollars less. The paper machine wasn't working so I used yours. Other than that, the app was fairly easy to use.

Rated 3 out of 5 stars

The concept of reviews has gotten stupid. It was a parking space. There were no armed guards, or defensive measures taken to ensure my car was protected. So 3 stars to pay to leave my car undefende... See more

Company replied

Rated 5 out of 5 stars

I drove thru 5 parking lots trying to find one that I could just pay an attendant. Finally I gave up and parked in yours. I was so nervous but followed your instructions on my phone and it worked p... See more


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 152 N Fourth St., 43215, Columbus, OH, United States

  • (614)224-1320

1.9

Poor

TrustScore 2 out of 5

155 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Unable to dispute my violation

I received a ticket due to a typo when entering my license plate number. I tried to dispute and was not able. I am not sure why, but I did pay for my parking. I am not sure why I cannot dispute if I can provide evidence that I paid for my parking.

May 14, 2024
Rated 1 out of 5 stars

Parking Ticket minutes after paying on APP

Pulled in the parking lot and payed by app. Minutes later a parking ticket was left on our car. We saw the attendant writing tickets, however we payed by app, have the receipt, and did not expect to get a ticket. No phone number to dispute, however we disputed online. Still no response, resolution, and no way to resubmit or contact anyone. This company, app and system, needs serious overhaul.

May 10, 2024
Parking.com - 4TH & LONG logo

Reply from Parking.com - 4TH & LONG

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 3 out of 5 stars

Feel like Sunday should be a free day…

Feel like Sunday should be a free day letting people come down, and to Columbus and have some fun with their family

May 5, 2024
Parking.com - 4TH & LONG logo

Reply from Parking.com - 4TH & LONG

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

I did not need the parking spot since…

I did not need the parking spot since we wet t to the wrong store location. I tried to get on and cancel the order but it doesn’t let you. I felt scammed

April 20, 2024
Parking.com - 4TH & LONG logo

Reply from Parking.com - 4TH & LONG

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 2 out of 5 stars

Dissatisfied

I paid for a spot when I parked on a lot that said $8 dollars for 8 hours. It was not $8 and the spot was only "reserved" for 2 hours. I parked at 6:30 but my confirmation said the reservation wouldn't start until 7:30.

April 26, 2024
Parking.com - 4TH & LONG logo

Reply from Parking.com - 4TH & LONG

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 2 out of 5 stars

Advertised price was not what was…

Advertised price was not what was charged. Huge sign saying $8. No mention of an "event" happening that night. Charge was over $10. By the time parked and downloaded the app we didn't have time to find another place. Will not use again.

April 19, 2024
Parking.com - 4TH & LONG logo

Reply from Parking.com - 4TH & LONG

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

The parking meter (on the street)…

The parking meter (on the street) expired for non residence of this area. I understood the sign that the parking was free after a specific time. I paid of course. But still reclined at $50.00 ticket. I certainly did not do this on purpose. We moved the car to another spot and the service did not work. Perhaps, because we had a ticket?? Who knows?? All I know is that I tried to follow the rules and still got hosed.

April 20, 2024
Parking.com - 4TH & LONG logo

Reply from Parking.com - 4TH & LONG

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 2 out of 5 stars

Misleading price

Paying for the ticket wasn't hard but there was a physical sign that said $8 and the ticket itself was $10.99; I checked both 1 hour and 2 hour parking and they were the same. Just misleading if intentional, or a pretty significant error if not.

April 6, 2024
Rated 3 out of 5 stars

Parking spaces are pretty narrow

Parking spaces are pretty narrow

April 10, 2024
Parking.com - 4TH & LONG logo

Reply from Parking.com - 4TH & LONG

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

If I could give negative 1 star I…

If I could give negative 1 star I would. I used this parking lot for a meeting in Columbus. I paid the $7 for parking, scanned the qr code, got my receipt via email. I then 2 hours later got a text message that I was in violation for not paying and needed to pay $34 for violation fee. I did, bc I was scared they'd tow my car. Long story short after calling and explaining, they said I'd be refunded the $34, I'm still waiting.

April 10, 2024
Parking.com - 4TH & LONG logo

Reply from Parking.com - 4TH & LONG

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

I was just so surprised how easy they…

I was just so surprised how easy they made it and how great the price was.

March 27, 2024
Parking.com - 4TH & LONG logo

Reply from Parking.com - 4TH & LONG

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Terrible website

Website was extremely hard to use. The prompts/fields were hard to type in. The hourly rate also did not make sense. 1 hour was $9, and 1.25 hours was $23.

March 16, 2024
Parking.com - 4TH & LONG logo

Reply from Parking.com - 4TH & LONG

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look