Much too expensive $36.00 for a post opt doctor visit after surgery. Will go to.a different office next time, to avoid such outrageous parking fee's. Other hospitals, with social security card, char... See more
Company replied
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Convenient & easy to navigate. Security appears to walk the entire building regularly. On departure, guard kindly walked over to exit gate to make sure my payment process (credit card pre-registered)... See more
Company replied
This garage is extremely run down and very very expensive to park in. The elevators are almost always out of order and when I take the staircase it usually smells like urine and there has been huma... See more
The signage to tell you how the system works for the first-time user is poor. The gate magically opened up and I thought it was a system error and that I was gaining illegal entry by following the c... See more
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
800 Chestnut Street, 19107, Philadelphia, PA, United States
- (215)568-4025
2.6
Poor
83 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Reply from Parking.com - 733 CHESTNUT
Thank you for your review. We will share this with the management team.
Thank you,
Parking.com
Elevator wasn’t working and no…
Elevator wasn’t working and no directions on where to go.
April 7, 2024
Reply from Parking.com - 733 CHESTNUT
Thank you for your review. We appreciate your feedback and will share it with the local management team.
Thank you,
Parking.com
2nd time I parked there and probably won’t park there again!
This is the 2nd time I parked there through spot hero and there were issues getting in and out. The scanner didn’t work and there was no one around to help. The gate always seems to be stuck or not work properly. I will not be parking there again it did not feel safe.
March 31, 2024
Reply from Parking.com - 733 CHESTNUT
Thank you for your review. We appreciate your feedback and will share it with the local management team.
Thank you,
Parking.com
No Elevator
I prepaid for the parking without any warning that the elevator was out of service. There was no warning at the entry either. My husband and I are both elderly and have some trouble walking up and down ramps. I would never have parked here if I had known.
March 31, 2024
Reply from Parking.com - 733 CHESTNUT
Thank you for your review. We are very sorry to hear this and will share it with the local management team. You can also reach out to us at customercare@spplus.com.
Thank you,
Parking.com
The validation code was not accepted
March 29, 2024
Reply from Parking.com - 733 CHESTNUT
Thank you for your review. We appreciate your feedback and have shared it with the local management team.
Thank you,
Parking.com
Reply from Parking.com - 733 CHESTNUT
Thank you for your review. We appreciate your feedback and will share it with the local management team.
Thank you,
Parking.com
Reply from Parking.com - 733 CHESTNUT
Thank you for your review. We appreciate your feedback and will share it with the management team.
Thank you,
Parking.com
I had a great experience with the…
I had a great experience with the parking lot. It was easy and faster to manage the payments. Drove in and drove out that simple. It cannot get any better.
March 22, 2024
Reply from Parking.com - 733 CHESTNUT
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
I pulled into the garage before 7am
I pulled into the garage before 7am. Thinking I would be charged the Early Bird rate of $20. When I left around 1:30. Was charged $36. No indication on signage about how long I needed to have the vehicle there. Never parking there again.
March 19, 2024
Reply from Parking.com - 733 CHESTNUT
Thank you for your review. We will share your feedback with the local management team. In order to get the early bird special, you need to enter between 6-9 AM, and exit between 3-6 PM.
Thank you,
Parking.com
Early Bird special is a trick
I arrived before 9am and expected to get the early bird special but was charged $35+. There is a penalty for leaving early that was NOT clearly spelled out or I would not have parked here.
March 15, 2024
Reply from Parking.com - 733 CHESTNUT
Thank you for your review. We appreciate your feedback and will share it with the local management team.
Thank you,
Parking.com
Great parking lot right near the…
Great parking lot right near the diamond district and the Walnut St Theater.
March 9, 2024
Reply from Parking.com - 733 CHESTNUT
Thank you for your review, Shaun. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Check in easy
Check in easy. Price is reasonable.
Please fix the elevator. Walking down the ramp is dangerous.
March 9, 2024
Reply from Parking.com - 733 CHESTNUT
Thank you for your review. We appreciate your feedback and will share it with the local management team.
Thank you,
Parking.com
Having to confirm an email cost me a…
Having to confirm an email cost me a $36 fine.
February 24, 2024
Reply from Parking.com - 733 CHESTNUT
Hi - we are sorry to hear this. Please reach out to us at phl_customerservice@spplus.com if this was not yet resolved.
Thank you,
Parking.com
Very hard to find the correct location
Very hard to find the correct location. Large signage with street number on it woudl be helpful!
February 9, 2024
Reply from Parking.com - 733 CHESTNUT
Thank you for your review. We appreciate your feedback and will share it with the local management team.
Thank you,
Parking.com
No clear directions for parking.
February 12, 2024
Reply from Parking.com - 733 CHESTNUT
Thank you for your review. We appreciate your feedback.
Thank you,
Parking.com
not happy
I texted the posted number and received a response but when I went to leave it kept saying that it didn't recognize my car. I had to figure out how to find another exit and piggyback onto the car in front of me.
February 4, 2024
Reply from Parking.com - 733 CHESTNUT
Thank you for your review, Lisa. We appreciate your feedback and will share it with the local management team.
Thank you,
Parking.com
Very spacious
Very spacious! Not narrow and tight like some parking garages. Will come back!
February 5, 2024
Reply from Parking.com - 733 CHESTNUT
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
My daughter went to park there and she…
My daughter went to park there and she left 20 minutes early not realizing she was going to get charged $35.99 instead of the $20 early bird you would think giving a spot up a half hour early would give you more money by letting another vehicle park there you are so wrong and I am so disgusted with your company you can go shove it up your ass
January 30, 2024
Reply from Parking.com - 733 CHESTNUT
Thank you for your review. We appreciate your feedback.
Thank you,
Parking.com
I had to pay via text message
I had to pay via text message. The machine was not functioning…
January 9, 2024
Reply from Parking.com - 733 CHESTNUT
Thank you for your review. We appreciate your feedback and will share it with the local management team.
Thank you,
Parking.com
Will not park here again
Will not park here again, it was $24 for an hour haircut appt and the elevator doesn’t work.
December 28, 2023
Reply from Parking.com - 733 CHESTNUT
Hi - we are very sorry to hear this and will share it with the local management team.
Thank you,
Parking.com
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