Parking.com - AMTRAK LANVALEReviews 

205
TrustScore 3.5 out of 5

3.5

21 E Lanvale Street, 21201 Baltimore, MD, US


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See what reviewers are saying

Rated 3 out of 5 stars

The parking lot was perfectly fine. The problem was trying to add extra time to my session. No matter what I did, the app and the website kept saying it couldn't find my email address although the mes... See more

Company replied

Rated 1 out of 5 stars

There was a $.99 fee to use this and no other choice, that was a 20% surcharge on my parking. Like ticketmaster for parking lots. Edit. After viewing the parking.com response: thoughts and prayers... See more

Company replied

Rated 5 out of 5 stars

So I was supposed to book my train to New York out of the BWI airport Amtrak station. I realized that morning that we had to go to the downtown station which was 30 min further away. Hectic morning to... See more

Company replied

Rated 3 out of 5 stars

Edited review: The company resolved the incorrect violation quickly, so I have bumped the review up to 3 stars from 1. —- I would give zero stars if that were an option. I paid for parking and rece... See more

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 21 E Lanvale Street, 21201, Baltimore, MD, United States

  • (410)625-7878

3.5

Average

TrustScore 3.5 out of 5

205 reviews

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4-star
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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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3.5

All reviews

(205)

91 reviews in the last 12 months

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Rated 3 out of 5 stars

But is it safe?

Parking lot surface is in poor condition. The prices are high presumably because of proximity to the train station.
Security is poor or non-existent. I have had my gas tank siphoned and have been approached by aggressive individuals asking for money while trying to park or when retrieving my car.

September 25, 2023
Parking.com - AMTRAK LANVALE logo

Reply from Parking.com - AMTRAK LANVALE

Thank you for your review, John. We appreciate your feedback and will share it with the local management team.

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy, easy, easy

Easy to get in, easy to get out, easy to pay, perfect location for ArtScape parking. Thank you!

September 22, 2023
Parking.com - AMTRAK LANVALE logo

Reply from Parking.com - AMTRAK LANVALE

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

simplify use with credit card Too…

simplify use with credit card Too many steps and standing out in the open hand entering info is not safe

September 20, 2023
Parking.com - AMTRAK LANVALE logo

Reply from Parking.com - AMTRAK LANVALE

Thank you for your review, Diane. We appreciate your feedback.

Thank you,
Parking.com

Rated 4 out of 5 stars

Expensive

Parking was ok and when I got off of the Amtrak train my car was still there...lol. The app was easy to use, there use to be a machine there where you can purchase a paper ticket and put it in your window. However, the app was much better. I also received an alert to let me know that my time was running out on the parking. A nice feature would have been to let me adjust the time because I came back early and still had to pay for the time I had not used.

August 24, 2023
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Reply from Parking.com - AMTRAK LANVALE

Than you for your review. We are glad that everything worked out and we appreciate your feedback.

Thank you,
Parking.com

Rated 5 out of 5 stars

I have a flip phone and could not scan…

I have a flip phone and could not scan and pay for my parking. The wonderful lady on the phone took the time to do it over the telephone. thanks so much for your help.

August 22, 2023
Parking.com - AMTRAK LANVALE logo

Reply from Parking.com - AMTRAK LANVALE

Thank you for your review. We are glad you enjoyed your stay with us and everything worked out.

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy

Easy, quick, close-car was fine when we returned.

August 7, 2023
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Reply from Parking.com - AMTRAK LANVALE

Thank you for your review, Heidi. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Time Saver

Using the app to pay saves lots of time.

August 14, 2023
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Reply from Parking.com - AMTRAK LANVALE

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy Park & Pay

It was easy to park & pay

August 12, 2023
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Reply from Parking.com - AMTRAK LANVALE

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

Older People

am old person, took a long time to find young person to explain all i had to put into smart phone, what about old people without smart phone, so paid after parking guy checked whether I had paid, which I did, so he issued me a ticket. Is there nothing that can be done without smart phone??

July 17, 2023
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Reply from Parking.com - AMTRAK LANVALE

Thank you for your review. We appreciate your feedback.

Thank you,
Parking.com

Rated 2 out of 5 stars

I was ticketed 106 dollars for not…

I was ticketed 106 dollars for not paying for parking but I paid for parking should my transaction to this companies customer service and was forced to pay the 106 or have my car towed NOT COOL AT ALL !!!

April 17, 2023
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Reply from Parking.com - AMTRAK LANVALE

Thank you for your review. We will look into this and reach out directly.

Thank you,
Parking.com

Rated 2 out of 5 stars

Drop by attendant

The absent of any person present early in the morning or during rush hour. I cannot advocate for using this facility and I asked for help to assess if I have given too many hours.

June 27, 2023
Parking.com - AMTRAK LANVALE logo

Reply from Parking.com - AMTRAK LANVALE

Thank you for your review, Sharon. If you need assistance please reach out to us at customercare@spplus.com.

Thank you,
Parking.com

Rated 5 out of 5 stars

Great parking in Baltimore

Parking at your spot was so convenient, i only had to cross the street and i was there. while everything else was packed due to a pride parade, I went to the place and did not have to wait for my spot... it was there almost waiting for me.

June 24, 2023
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Reply from Parking.com - AMTRAK LANVALE

Thank you for your review, Armando. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

Asks you to estimate how much time instead of just charging you for time you use

Asking me to estimate how much time I need rather than just charging me for the time I was there is a blatant way to overcharge people because everyone has to overestimate and therefore pay extra. You can have your predatory business practices but you can't eat your good review cake too.

June 24, 2023
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Reply from Parking.com - AMTRAK LANVALE

Thank you for your review, Jamie. We appreciate your feedback.

Thank you,
Parking.com

Rated 5 out of 5 stars

Convenient

Easy access to Amtrack, great if you’re connecting to Penn Station for a day trip.

June 22, 2023
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Reply from Parking.com - AMTRAK LANVALE

Thank you for your review, Tia. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

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