The physical parking lot was advertised as $5, but I was charged $10 when I paid for it online. We were heading to an event and I didn’t want to be late, so I just paid it. Then I tried to reach out t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It was reasonable. CIncinnati parking has gotten out of control since the CIty gave it to private companies. Its nuts how expensive it is getting to park downtown now. Easy to pay, and there was so... See more
Company replied
It is really tough to use the QR code when it is cold outside and you have to load everything. Already had a bad experience with waiting until I go to my destination once and had a ticket. There is... See more
Company replied
Great price and location for a big event. Payment procedure was easy to follow and conveniently located at the end of the lot. Leaving the lot was tricky, no one was there at the time to direct ca... See more
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
315 East 9th Street, 45202, Cincinnati, OH, United States
- (513)345-4450
3.5
Average
45 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Falsely advertised rate
The physical parking lot was advertised as $5, but I was charged $10 when I paid for it online. We were heading to an event and I didn’t want to be late, so I just paid it. Then I tried to reach out to customer service to notify them of the issue by using their website to send them an email (even referencing the purchase confirmation number), but it did not allow the emails to go through. So they overcharged, and there was no recourse or ability to communicate.
September 1, 2024
We couldn't find the address of where…
We couldn't find the address of where we were suppose to park so had to pay to park again in a different lot.
August 3, 2024
Couldn’t park because I thought there…
Couldn’t park because I thought there would be an attendant but there wasn’t. $18 I’ll never get back
July 14, 2024
Reply from Parking.com - CHEAPSIDE LOT
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Bombarded with spam since using the…
Bombarded with spam since using the service. Highly irritated.
May 26, 2024
Reply from Parking.com - CHEAPSIDE LOT
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Took too long to complete the process
May 31, 2024
Reply from Parking.com - CHEAPSIDE LOT
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Reply from Parking.com - CHEAPSIDE LOT
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Fee was very reasonable.
May 15, 2024
Reply from Parking.com - CHEAPSIDE LOT
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Reply from Parking.com - CHEAPSIDE LOT
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Pretty clunky app
Pretty clunky app. I input wrong license plate number on my first reservation. No option to fix it. Submitted a support ticket, but not optimistic it'll be addressed. Later I needed to extend my reservation time for a reservation, and the app wouldn't let me actually input the amount of time I needed to extend. Overall not a user friendly experience.
May 3, 2024
Reply from Parking.com - CHEAPSIDE LOT
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Pleased
Great area to park & great rates. Just a little far from the event I had to attend.
April 29, 2024
Reply from Parking.com - CHEAPSIDE LOT
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
It was so easy to pay and cost was very…
It was so easy to pay and cost was very reasonable
April 27, 2024
kind of predatory imo
It didn't make any sense... The lot I parked in promised a flat $5 evening rate, but parking.com asked me to choose how many hours I wanted, and when I ended up needing more time, parking.com tried to charge me another $5 for an extra hour! absolutely wack...
April 12, 2024
Reply from Parking.com - CHEAPSIDE LOT
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Convenient affordable parking!
April 7, 2024
Reply from Parking.com - CHEAPSIDE LOT
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Reply from Parking.com - CHEAPSIDE LOT
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
It was easy AND inexpensive
January 27, 2024
Reply from Parking.com - CHEAPSIDE LOT
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.