Parking.com - FARGO LOT Reviews 108

TrustScore 4 out of 5

3.8

93 Fargo St, 2110 Boston, MA, US


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Rated 1 out of 5 stars

The amount of parking we were charged was over $100 more than advertised. We were dropped off at the cruise terminal where NO porters were available. A Massport Terminal Official had to locate a Porte... See more

Rated 3 out of 5 stars

There was no indication that the D3 lot was not being used for the Flynn Cruise Port and that a shuttle wasn’t available from that location. I called your help number and the woman was ver helpful in... See more

Company replied

Rated 4 out of 5 stars

My car was in about 8 inches inches of standing water so I got my feet soaked trying to get in when it was time to pick up my vehicle. That raises concern for parking there in the future; if the flood... See more

Company replied

Rated 4 out of 5 stars

Was charged $220 for one day. Nothing could be done over the phone so I had to stop by the office and talk to the manager. Currently still waiting on $180 refund, its been about a week and a half sinc... See more

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

3.8

Great

TrustScore 4 out of 5

108 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Once we found the lot it was fine

Once we found the lot it was fine. The construction around the lot made it hard to find. Being a weekday, the traffic was horrible. It took us a good 20 minutes to get to the ship terminal. Getting back to the lot was a breeze! We got off our ship at 7:55am, got right on the shuttle bus. Got to the lot, loaded our luggage into our car, and left the lot at 8:13am. It was a Sunday, so that made it easier. I'm sure on a weekday, it would take longer.

August 27, 2024
Parking.com - FARGO LOT logo

Reply from Parking.com - FARGO LOT

We appreciate you taking the time to share your experience. We appreciate your feedback and will use it to improve our services in the future.

Thank you,
Parking.com

Rated 3 out of 5 stars

Very confusing—get all info before going!

Easy to book. But the process was so confusing to get out—scan code, license plates, gate code??? Read and ask everything before going. Also no clear directions about getting the shuttle to the cruise port

August 30, 2024
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Reply from Parking.com - FARGO LOT

We appreciate you taking the time to share your experience. We understand your frustration with the check-out process. We are always looking for ways to improve our customer experience and will take your feedback into consideration.

Thank you,
Parking.com

Rated 1 out of 5 stars

Worst place to leave your car. Pay the extra money somewhere else.

Dropping car of was a joke. Had to park almost in the street. Only room for maybe 10 people on the bus. So make sure you get there early may take more then one bus coming to get you there.

Got back from our trip at 11:30pm pick up was good no problems. Just remember only 10 people at most and the luggage. Got back to pick up car no electric running office computer by generator. There was one person working to get cars in a dark lot and you could not see anything. My husband had to go and fine our car after being there for 30 minites. DONT USE THEM.

August 12, 2024
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Reply from Parking.com - FARGO LOT

Hi Mindy,

Thank you for your review. We appreciate your feedback and we're sorry for your negative experience with us. We have shared this with the local management team for review and will reach out to you directly.

Thank you,
Parking.com

Rated 4 out of 5 stars

The website itself did its job, the lot was overbooked

The website itself did its job. But when I arrived to park, there were 4 open spots (people had already made spots where none existed) and they were all in 4 inches of water. I had to park the car and walk 8 feet through dirty water up to my ankles. Maybe not caused by the web site, but clearly the lot was well oversold.

August 8, 2024
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Reply from Parking.com - FARGO LOT

Hi Anthony,

Thank you for your review. We appreciate your feedback and we have shared this with the local management team for review.

Thank you,
Parking.com

Rated 4 out of 5 stars

Convenient but wet

My car was in about 8 inches inches of standing water so I got my feet soaked trying to get in when it was time to pick up my vehicle. That raises concern for parking there in the future; if the flooding was any worse serious damage could have been done to the vehicle. But, it was close to the cruise terminal so that was nice.

August 2, 2024
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Reply from Parking.com - FARGO LOT

Thank you for your review. We are glad you enjoyed your stay and appreciate your feedback.

Thank you,
Parking.com

Rated 5 out of 5 stars

Great Experience

Great Experience

The reservation process was quick. Locating the lot was easy, we were taken to the pier and also returned with ease!!!

August 2, 2024
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Reply from Parking.com - FARGO LOT

Hello,

Thank you for your review. We appreciate your feedback and we're glad you enjoyed your experience with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

Parking.com plays scammy pricing games

My bro got the same parking at the Fargo lot cruise port in Boston for $230 when I paid $305. Not fair.

July 29, 2024
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Reply from Parking.com - FARGO LOT

Hi Jeff,

Thank you for your review. We appreciate your feedback and we're sorry for your negative experience with us! We have shared this with the local management team for review and will reach out to you directly.

Thank you,
Parking.com

Rated 2 out of 5 stars

Could not book on my phone nor computer

Could not book on my phone nor computer even after speaking with a teck person. Had to use my sons phone. Now that I made my reservation and got my email confirmation it will not let me print a parking pass!

July 22, 2024
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Reply from Parking.com - FARGO LOT

Hi Christine,

Thank you for your review. We appreciate your feedback and we're sorry for your negative experience with us. We have shared this with the local management team for review and will reach out to you directly.

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy to navigate site

Easy to navigate site. Secure payment. Ability to modify license plate post payment.

July 12, 2024
Parking.com - FARGO LOT logo

Reply from Parking.com - FARGO LOT

Hi Gerald,

Thank you for your review. We appreciate your feedback and we're glad you enjoyed your experience with us!


Thank you,
Parking.com

Rated 5 out of 5 stars

Easy in/out, attendant available, good location and price

The parking lot was easy in/ easy out. It appeared to be manned by an attendant, and it was within walking distance of our hotel for a fraction of the cost of valet parking.

June 27, 2024
Parking.com - FARGO LOT logo

Reply from Parking.com - FARGO LOT

Hi Melissa,

Thank you for your review. We appreciate your feedback and we're glad you enjoyed your experience with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Extremely easy to book

Extremely easy to book. We were looking for parking near the cruise port and this was the closest one available with a shuttle to drop off and pick us up. It says it's only a 2 minute walk but we aren't cruising until September so I am not sure. I will update this once we take the cruise.

July 3, 2024
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Reply from Parking.com - FARGO LOT

Hi Paula,

Thank you for your review! We appreciate your feedback and we're glad you enjoyed your experience with us.

Thank you,
Parking.com

Rated 5 out of 5 stars

Excellent experience

Excellent parking, price very reasonable, shuttle to the cruise ship. Will definitely use again.

June 26, 2024
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Reply from Parking.com - FARGO LOT

Hi Melissa,

Thank you for your review! We appreciate your feedback and we're glad you enjoyed your experience with us.

Thank you,
Parking.com

Rated 5 out of 5 stars

The site was easy to use

The site was easy to use, fast and we got the parking we were looking for.

July 1, 2024
Parking.com - FARGO LOT logo

Reply from Parking.com - FARGO LOT

Hi Roger,

Thank you for your review! We appreciate your feedback and we're glad you enjoyed your experience with us.

Thank you,
Parking.com

Rated 5 out of 5 stars

exellent shuttle service to boat and back

Parking was easy to find, shuttle driver was great, did not wait at all on pickup or drop off, he jump started a families car when they came back from cruise and had a dead battery on 6-14-23. supper good guy. Shuttle was waiting right by cruise ship when we got off.gate reads your cars plate on way out to open gate.

June 13, 2024
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Reply from Parking.com - FARGO LOT

Hello Steven,

Thank you for your review! We appreciate your feedback and we're glad you enjoyed your experience with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Driver was excellent

Driver was excellent. Location is easy to get to and from route 93

June 14, 2024
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Reply from Parking.com - FARGO LOT

Hello Robert,

Thank you for your review! We appreciate your feedback and we're glad you enjoyed your experience with us!

Thank you,
Parking.com

Rated 2 out of 5 stars

93 Fargo St, Boston- No shuttle.

The website and paper work highlighted a shuttle service provided for cruise line passengers. When we got to the lot, the employee indicated that there was no shuttle service. Ironically, once we parked, we received a text that a shuttle service was available for cruise line passengers. It was not and we had to walk to the terminal building with our luggage down the streets of Boston. Two other parties at the lot were also expecting the advertised shuttle. I will not use this lot again and I will inform others of the false advertising of the company.

June 8, 2024
Parking.com - FARGO LOT logo

Reply from Parking.com - FARGO LOT

Hello Dan,

Thank you for taking the time to write this review. We appreciate your feedback and we're sorry for your negative experience with us. We have shared this with the local management team for review and will reach out to you directly.

Thank you,
Parking.com

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