Parking.com - FARGO LOT Reviews 108

TrustScore 4 out of 5

3.8

93 Fargo St, 2110 Boston, MA, US


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Rated 1 out of 5 stars

The amount of parking we were charged was over $100 more than advertised. We were dropped off at the cruise terminal where NO porters were available. A Massport Terminal Official had to locate a Porte... See more

Rated 3 out of 5 stars

There was no indication that the D3 lot was not being used for the Flynn Cruise Port and that a shuttle wasn’t available from that location. I called your help number and the woman was ver helpful in... See more

Company replied

Rated 4 out of 5 stars

My car was in about 8 inches inches of standing water so I got my feet soaked trying to get in when it was time to pick up my vehicle. That raises concern for parking there in the future; if the flood... See more

Company replied

Rated 4 out of 5 stars

Was charged $220 for one day. Nothing could be done over the phone so I had to stop by the office and talk to the manager. Currently still waiting on $180 refund, its been about a week and a half sinc... See more

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

3.8

Great

TrustScore 4 out of 5

108 reviews

5-star
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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Cruise Port Parking

Reserving a parking space was super quick and easy and it’s very close to the cruise port. Just picked the date we leaving and filled in all the required information, made a payment and that was it. No issues. We’ll definitely use Parking.com in the future.

June 2, 2024
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Reply from Parking.com - FARGO LOT

Hello Andreas,

Thank you for your review. We appreciate your feedback and we're glad you enjoyed your experience with us!

Thank you,
Parking.com

Rated 5 out of 5 stars
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Reply from Parking.com - FARGO LOT

Hey William,

Thank you for your review. We appreciate your feedback and we're glad you enjoyed your experience with us!

Thank you,
Parking.com

Rated 4 out of 5 stars

Online reservations were quick

Online reservations were quick although a bit confusing.

May 21, 2024
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Reply from Parking.com - FARGO LOT

Hi Glenn,

Thank you for your review. We appreciate your feedback and we're glad you enjoyed your experience with us!

Thank you,
Parking.com

Rated 3 out of 5 stars

The signage was bad

The signage was bad. I used GPS to get to the address and the actual entrance was several hundred feet away. It was pretty confusing. Once we got into the lot we weren't sure about whether we were parking in the right spot. The signage seemed to imply cruise parking was in teh back part of the lot, so I felt the need to move my car. It was frustrating.

May 3, 2024
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Reply from Parking.com - FARGO LOT

Hi David,

Thank you for your review. We appreciate your feedback and we're sorry for your negative experience with us. We have shared this with the local management team for review!

Thank you,
Parking.com

Rated 5 out of 5 stars

best price around

New to this site for parking in Boston, best price around

May 10, 2024
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Reply from Parking.com - FARGO LOT

Hi Richard,

Thank you for your review. We appreciate your feedback and we're glad you enjoyed your experience with us!

Thank you,
Parking.com

Rated 4 out of 5 stars

The Fargo parking for cruise port.

On arrival all was perfect,shuttle was waiting and got to port in 10 mins.
On the return due to the long line up and the traffic of the people arriving to the port area, we decided to walk back to the fargo parking, a walk of 10 mins.
All was good

April 24, 2024
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Reply from Parking.com - FARGO LOT

Hello Annie,

Thank you for your review. We appreciate your feedback and we're glad you enjoyed your experience with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Secure and well organized parking lot…

Secure and well organized parking lot right near the cruise port. Shuttle to the port was excellent!

April 30, 2024
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Reply from Parking.com - FARGO LOT

Hi Tim,

Thank you for your review. We appreciate your feedback and we're glad you enjoyed your experience with us!


Thank you,
Parking.com

Rated 5 out of 5 stars

The shuttle service was quick and…

The shuttle service was quick and available. The driver was very kind and helpful.

April 20, 2024
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Reply from Parking.com - FARGO LOT

Hello Nathalie,

Thank you for your review. We appreciate your feedback and we're glad you enjoyed your experience with us!

Thank you,
Parking.com

Rated 3 out of 5 stars

Difficult to get help

It was next to impossible to get the help I needed to reserve cruise parking when there was an error in the dates listed on the web page. Once a real person reached out to me via email, the resolution was quick and satisfactory. However, it took 9-10 weeks before this happened.

April 26, 2024
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Reply from Parking.com - FARGO LOT

Thank you for your review. We appreciate your feedback and will share it with the local management team.

Thank you,
Parking.com

Rated 5 out of 5 stars

Parking was easy and as expected

Parking was easy and as expected. Seemed more expensive than other lots but was the only one available.

April 12, 2024
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Reply from Parking.com - FARGO LOT

Hello,

Thank you for your review. We appreciate your feedback and we're glad you enjoyed your experience with us!

Thank you,
Parking.com

Rated 4 out of 5 stars

Was charged $220 for one day(later on resolved)

Was charged $220 for one day. Nothing could be done over the phone so I had to stop by the office and talk to the manager. Currently still waiting on $180 refund, its been about a week and a half since its happened. Very bad experience. 4/15/2024 update: customer representative reached out and took care of my issue. I am thankful that parking.com was able to solve my dispute.

March 31, 2024
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Reply from Parking.com - FARGO LOT

Hello Ryan,

Thank you for your review. We appreciate your feedback and we're sorry for your negative experience with us. We have shared this with the local management team for review and will reach out to you directly.

Thank you,
Parking.com

Rated 5 out of 5 stars

All is good!

March 30, 2024
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Reply from Parking.com - FARGO LOT

Hi Bud,

Thank you for your review. We appreciate your feedback and we're glad you enjoyed your experience with us!

Thank you,
Parking.com

Rated 3 out of 5 stars

Don't remember details

Don't remember details. I just recall that it was quite difficult. The site does not communicate well.

March 31, 2024
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Reply from Parking.com - FARGO LOT

Hi Robert,

Thank you for your review. We appreciate your feedback and we are sorry for your negative experience with us. We have shared this with the local management team for review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy

Easy to use and book parking for a future date. Have not used parking facility yet.

March 19, 2024
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Reply from Parking.com - FARGO LOT

Hi Donna,

Thank you for your review. We appreciate your feedback and we're glad you enjoyed your experience with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Nothing yet.

Nothing yet. I'm not parking until June.

February 28, 2024
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Reply from Parking.com - FARGO LOT

Hi JB,

Thank you for your review. We appreciate your feedback!

Thank you,
Parking.com

Rated 4 out of 5 stars

Easy to Use

The site was easy to use and it was helpful listing all the cruises. This made it easier to find the correct one.
The only issue I had was when I first booked the parking I forgot to change the car size to "Oversize". I couldn't find a place to change it once it was booked so I had to Cancel the original booking and create another one.

March 3, 2024
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Reply from Parking.com - FARGO LOT

Hello,

Thank you for your review. We appreciate your feedback and we're glad you enjoyed your experience with us!

Thank you,
Parking.com

Rated 3 out of 5 stars

Hard to navigate website

February 9, 2024
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Reply from Parking.com - FARGO LOT

Hi Bud,

Thank you for your review. We appreciate your feedback and we have shared this with the local management team for their review.

Thank you,
Parking.com

Rated 3 out of 5 stars

State which lots are used for cruises and the availability of shuttles

There was no indication that the D3 lot was not being used for the Flynn Cruise Port and that a shuttle wasn’t available from that location. I called your help number and the woman was ver helpful in directing me to the correct lot location at 93 Fargo Street. She was extremely helpful but your website is confusing. Also, a better rate should be available for cruise parking in order to encourage more cruises from Boston.

February 11, 2024
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Reply from Parking.com - FARGO LOT

Hi Roger,

Thank you for your review. We appreciate your feedback and we have shared this with the local management team for review!

Thank you,
Parking.com

Rated 5 out of 5 stars

Excellent customer service

I realized I made a mistake booking so I contacted customer service. I asked if I booked the wrong location for cruise parking and women (I’m sorry I forgot her name) explained I did. She offered to cancel the reservation for me and send refund. She then gave me the correct location and explained how to be sure I selected the correct cruise parking location.

January 19, 2024
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Reply from Parking.com - FARGO LOT

Hi Karen,

Thank you for your review. We appreciate your feedback & we're glad you enjoyed your experience with us!

Thank you,
Parking.com

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