Parking.com - HALSTED FLATS Reviews 182

TrustScore 3.5 out of 5

3.7

3740 N HALSTED STREET, 60613 CHICAGO, IL, US


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See what reviewers are saying

Rated 5 out of 5 stars

It is so nice to be able to secure a parking spot ahead of time! It was easy to do, reasonably priced and eliminates all concerns about having to find a place to park the day of the event. If it all g... See more

Rated 2 out of 5 stars

The web site was clean, but the overall experience was terrible. I do not know whether it was Parking.com or the parking facility, but the check in and check out experience was terrible. The bar cod... See more

Company replied

Rated 4 out of 5 stars

Web site was easy to navigate and get exactly what I was looking for. Parking garage was easy to find and conveniently located near Wrigley Field. Only one problem with the code reader, luckily enough... See more

Rated 3 out of 5 stars

I had thought I purchased a pass for 2 days while we were in town for $40.00. However, after the first day it started asking for my credit card and charged $22.00 per day? Is there a way I can get a... See more


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 3740 N HALSTED STREET, 60613, CHICAGO, IL, United States

  • (312)494-1275

3.7

Average

TrustScore 3.5 out of 5

182 reviews

5-star
4-star
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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

It was terrible

It was terrible! Got the paid ticket, printed the QR code, scanned it in did not work at garage, called for help they told me to take a ticket, and when trying to leave we were not allowed to leave with out paying another 40.00 even though we pre-paid for this parking!! NEVER again will I use this service!! Too bad though it was a nice parking garage in a good location

July 3, 2022
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Reply from Parking.com - HALSTED FLATS

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Poor service

June 21, 2022
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Reply from Parking.com - HALSTED FLATS

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

I purchased this parking ticket last…

I purchased this parking ticket last minute when we found out very late that our train schedule was cancelled and had to drive to Wrigley for the ball game. The parking deck was easy to find and I loved having the car inside a safe deck during the day. It was a short walk to the ball park. Will definitely use again if we need to.

June 19, 2022
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Reply from Parking.com - HALSTED FLATS

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy to find and plenty of parking

Easy to find and the security/parking attendant was super helpful. There was plenty of parking for the Cubs game my wife and I went to as well for anything else in the area you want to do.

June 10, 2022
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Reply from Parking.com - HALSTED FLATS

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Very helpful

Customer service was very helpful and understanding. She refunded my money since I had issues getting into the garage.

June 3, 2022
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Reply from Parking.com - HALSTED FLATS

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy to use

Easy to use, will recommend to family & friends

May 31, 2022
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Reply from Parking.com - HALSTED FLATS

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

We prepaid for our parking

We prepaid for our parking. Our QR code didn't work and we ended up paying an additional $50 on top of paying online. Will never use this service again.

May 14, 2022
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Reply from Parking.com - HALSTED FLATS

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

The deal was great

The deal was great! It was a little hard to get into the structure but otherwise, every things was great!

May 10, 2022
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Reply from Parking.com - HALSTED FLATS

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 2 out of 5 stars

It was easy to get the space reserved...

It was easy to get the space reserved, but there was no support or help if things went wrong, and the parking garage did not recognize the scan code provided.

February 25, 2022
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Reply from Parking.com - HALSTED FLATS

Thank you for your review. We have brought this to the attention of the local management team.

Rated 5 out of 5 stars

Savings and Easy!

Great deal for a 4 day parking reservation! Easy instructions for entrance and exit.

January 20, 2022
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Reply from Parking.com - HALSTED FLATS

Thank you for your review. We're glad you enjoyed your stay with us!

Thank you,
SP+

Rated 4 out of 5 stars

Difficulties successfully resolved

I booked parking in advance. On arrival, I had issues getting the QR code to scan both from the print out or my phone. I called support the next day, and they were very helpful with instructions on what to do when I was leaving. The steps they detailed worked successfully with the live support at the exit via the Assistance button. The person who answered was also very helpful.

December 29, 2021
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Reply from Parking.com - HALSTED FLATS

Thank you for your review. We're glad you enjoyed your stay with us!

Thank you,
SP+

Rated 1 out of 5 stars

Avoid at all cost.

Paid for parking. Went to the parking spot and the QR code didnt work. No customer service to talk to. Emailed them twice and never heard anything back. Now I have to dispute the charges with my credit card company. So my review, these guys suck. Dont use them.

December 23, 2021
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Reply from Parking.com - HALSTED FLATS

Thank you for your review, Ed. We have brought this to the attention of the local management team.

Rated 1 out of 5 stars

Paid for parking in advance

Paid for parking in advance. Digital parking voucher did not work at facility. No one at facility could help so I had to pay twice and pay for a ticket at the facility.

November 30, 2021
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Reply from Parking.com - HALSTED FLATS

Thank you for your review. We have brought this to the attention of the local management team.

Rated 2 out of 5 stars

The app worked to book

The app worked to book, but it was a hassle to get into garages. the QR code and bar code for the other parking pass never worked so we had to call attendant for both passes.

November 23, 2021
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Reply from Parking.com - HALSTED FLATS

Thank you for your review, Katie. We have brought this to the attention of the local management team

Rated 1 out of 5 stars

Order886380652

Order886380652
I bought online pass for Chicago Cubs parking. When I got to lot pass would not scan. I called for attendant which took forever. He said to press for ticket to get in which was fine but when I went to leave it wanted $40 payment. I understand u would reimburse but I had 20 cars behind me n I wasn’t paying an additional $40 for the gate to go up. Again waited forever for attendant to answer. I assume system problems but I’m not parking there to go thru this. And I’ve parked there for years for cub games. Very stressful!

June 23, 2021
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Reply from Parking.com - HALSTED FLATS

Sorry you had a negative experience, AnneMarie. We have brought this to the attention of the local management team.

Rated 1 out of 5 stars

Parking pass did not work

Parking pass did not work, scan said invalid. Called support number, no answer at all. Called multiple times with no help. Ending up having to take a ticket from machine. Then there were no spots available after driving around garage for 10 minutes. Eventually got lucky and somebody left. Took their spot. Cost us 15 minutes when we are in a rush to get to a game. Terrible overall experience. At least the gate was up when we were going to exit so we didn't have to deal with the machine again. Contact form on website doesn't even work to get in touch with them.

June 23, 2021
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Reply from Parking.com - HALSTED FLATS

Sorry you had a negative experience, Michael. We have brought this to the attention of the local management team.

Rated 1 out of 5 stars

Didn't work

I originally liked the service, but it didn't work at the garage I reserved. After several attempts to scan, it came up with "invalid voucher". I then was forced to take a ticket and pay full price. So now I paid $20 to parking.com and $30 on top of that to the garage. I contacted customer service, but have not heard anything back. I will use other apps in the future.

June 23, 2021
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Reply from Parking.com - HALSTED FLATS

Thank you for your review. We are going to look into this and will reach out directly.

Rated 4 out of 5 stars

Good Wrigleyfield parking

Parking is convenient to Wrigley field and fairly easy to get in and out. Had a little difficulty getting out. Scanner was not reading my parking ticket. I’ll use my cell phone next time instead of the paper ticket.

June 22, 2021

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