Parking.com - HYDE PARKReviews 

129
TrustScore 3 out of 5

3.0

2700 Gregson Place, 45208 Cincinnati, OH, US


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Rated 5 out of 5 stars

An error on my part lead to me paying for parking using the app, but entering the incorrect license number. We have multiple cars registered and like the convenience of clicking on the icon to indica... See more

Company replied

Rated 3 out of 5 stars

The amount of time it took to scan the QR code, and set up my account for a four dollar parking fee was way too long. It was a very hot day and my friends all felt like we were dripping wet until we c... See more

Company replied

Rated 4 out of 5 stars

The APP worked well. it seems that charging administrative fees on top of paid parking is excessive -given that there is no alternative ..Other parking apps seem to include lesser fees.

Company replied

Rated 1 out of 5 stars

I have been parking at gregson place for at least a year…I do not understand why the price has to double.


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 2700 Gregson Place, 45208, Cincinnati, OH, United States

  • (513)345-4450

3.0

Average

TrustScore 3 out of 5

129 reviews

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1-star

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Hasn’t replied to negative reviews

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3.0

All reviews

(129)

91 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I unfortunately was overcharged for a 3…

I unfortunately was overcharged for a 3 hour request. Tried to call that same night after going home. The representative said since I had already left the lot she could not do anything about it. I am now dealing with the My credit card company to dispute near $50 charge that should’ve been $4.

September 4, 2022
Parking.com - HYDE PARK logo

Reply from Parking.com - HYDE PARK

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 2 out of 5 stars

The app overcharged me by giving me…

The app overcharged me by giving me less time and I had to pay again.

August 14, 2022
Parking.com - HYDE PARK logo

Reply from Parking.com - HYDE PARK

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Very Helpful

It was very easy to find the lot I wanted to use and pay the fee.

July 26, 2022
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Reply from Parking.com - HYDE PARK

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Great parking spot

Great parking spot, close to venue, clean lot, easy to use.

March 27, 2022
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Reply from Parking.com - HYDE PARK

Thank you for your review. We're glad you enjoyed your stay with us!

Rated 1 out of 5 stars

I had horrible experience there were no…

I had horrible experience there were no parking attendees, I had a issue and no one I could talk to about it, I couldn't call anyone there's no address to go to there no one to complain to about anything.

January 8, 2022
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Reply from Parking.com - HYDE PARK

Thank you for your review. We have brought this to the attention of the local management team.

Rated 4 out of 5 stars

Same As Other Parking Apps

While I didn't have a negative experience with Parking.com, I didn't feel my experience was any more special or different than the other 3 parking apps I have... The "convenience fee" to use the app seemed about the same ($$) as the other parking apps, and adding time to your spot also seemed fairly straight forward. I'd like to see a little bit more signage throughout the lot, aside from just one (1) visible sign near the parking pay terminal. If I'm going to walk to/ towards the terminal just to find out the zone #, I might have well just used the freestanding pay terminal rather than the mobile app. So, in short, more signage!

November 29, 2021
Rated 5 out of 5 stars

The app is easy to use

The app is easy to use. I can check-in in seconds.

November 11, 2021
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Reply from Parking.com - HYDE PARK

Thank you for your review William. We're glad you enjoyed your stay with us!

Rated 1 out of 5 stars

This organization charges for a minimum…

This organization charges for a minimum of 2 hours but doesn’t let customers know that when they say they need 1 hour. They’ll then ticket you after 1 hour but before 2 even though they charged you for 2. I can’t trust companies that use these kinds of tricks to cheat their customers.

November 9, 2021
Rated 1 out of 5 stars

Don’t waste your money!

Absolutely ridiculous to pay $12 an hour to park a car!! Super disappointed! The line to pay was 10 people deep and nobody could see the QR code until you got close to the kiosk. Everyone was griping. Terrible prices and inconveniently placed QR code. They should be everywhere for people to see.

September 5, 2021

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