An error on my part lead to me paying for parking using the app, but entering the incorrect license number. We have multiple cars registered and like the convenience of clicking on the icon to indica... See more
Company replied
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The amount of time it took to scan the QR code, and set up my account for a four dollar parking fee was way too long. It was a very hot day and my friends all felt like we were dripping wet until we c... See more
Company replied
The APP worked well. it seems that charging administrative fees on top of paid parking is excessive -given that there is no alternative ..Other parking apps seem to include lesser fees.
Company replied
I have been parking at gregson place for at least a year…I do not understand why the price has to double.
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
2700 Gregson Place, 45208, Cincinnati, OH, United States
- (513)345-4450
3.0
Average
129 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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If I could give 0 stars I would
If I could give 0 stars I would. I went to pay for my parking before walking to dinner and downloaded this app to make my experience a little easier. I needed to pay for 1 1/2 hours of parking and the app was trying to charge me $24 compared to the $4 that the parking lot kiosk was charging.. I went to pay from the app since I was in a rush and then saw my charge was not completed due to an error. I then ran back to the parking lot to then find out the parking should have only been $4 so I proceeded to pay for the $4 parking through the kiosk. Once my dinner was over, I received an email confirming my $24 parking purchase although I was told there was an error and that the payment could not be completed. Therefore I paid $28 for parking due to the app’s error.
June 27, 2021
The process was overly complicated
The process was overly complicated. I have used parking apps before but yours does not give feedback of why a card doesn't go through (ie. do not put in four digits for the year on the credit card).
June 7, 2021
Reply from Parking.com - HYDE PARK
Thank you for your review, Katherine. I'm sorry to hear that you experienced frustration and we didn't meet your expectations. We do appreciate your feedback and want to let you know that we're working on improving the payment experience.
Thank you,
Parking.com
Not an intelligent system
The parking lot and the surrounding roads were closed for the date/time of booking due to a well planned city event. The system did not let me know of this closure and instead took my money. There was no way to access the parking lot when I got there.
July 2, 2019
Unprompted review
Reply from Parking.com - HYDE PARK
Sorry you had a negative experience. We have brought this to the attention of the local management team.
So much easier than going to the booth…
So much easier than going to the booth and going through the various steps and then back to the car.
March 17, 2019
Unprompted review
Reply from Parking.com - HYDE PARK
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
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