The parking is rather expensive, but it was convenient to the location I was going. The worst part was the QR Code boards are WAY too high. It was pouring the rain and trying to hold an umbrella... See more
Company replied
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See what reviewers are saying
I liked how close the parking is to the Melting pot. Things I didn't like. #1.) It is tight parking lot the lanes and parking spots for a Silverado. #2.) The charge $10.00 for 2.5 hours.... See more
Sending notification to my phone less than 30 minutes after I had parked,…My parking would soon expire. Did I wish to add more time to avoid a violation, was not expected. This form of paid parking... See more
I think $5.50 an hour is a bit steep to park in downtown Knoxville TN. It was raining at the time of our arrival so it did not make me happy that your set up had zero coverage for the person who has... See more
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
109 W Jackson, 37902, Knoxville, TN, United States
- (865)525-8438
2.8
Average
314 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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$40.99 is a high price for a 24hr…
$40.99 is a high price for a 24hr parking pass. Especially for one just visiting for a day.
May 11, 2024
Reply from Parking.com - JACKSON LOT
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Convenient location...
Convenient location...
Although a little more clarity on the procedure to exit and pay when using the phone app would be great.
May 3, 2024
Reply from Parking.com - JACKSON LOT
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
$10.99 for parking is ridiculous
$10.99 for parking is ridiculous! Will never park in your lot again! Then when time was running out and ask if one wanted to add time, it was another $10.99. What a ripoff! Shame on you!
April 29, 2024
Drive your little clown car to park to avoid door dings
The parking lot has been striped so narrow, that it's impossible to get out of a Honda Ridgeline! I wouldn't want to have to park there in an F-150 or equivalent. I know you need spaces but for frog snacks!
April 27, 2024
$10 parking
I used to park in this lot and pay at the box without having to get an app to do it! And it didn’t cost $10! It’s ridiculous to pay so much for parking. Not a fan
April 22, 2024
Reply from Parking.com - JACKSON LOT
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Disappointed
It should have said it was a flat rate no matter how long you put in for. Also, I had to completely start over when it timed out rather than just add to the time. That is inconvenient.
April 27, 2024
Reply from Parking.com - JACKSON LOT
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Too expensive
Too expensive! When I added 15 minutes there was an extra charge of 10.99
April 25, 2024
Reply from Parking.com - JACKSON LOT
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Reply from Parking.com - JACKSON LOT
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Make it simple. Instruction to follow was too complicated. Plus parking expensive for 10.00 or 11.00 for only 2 hrs.
Too expensive. Instructions to complicated
April 21, 2024
Reply from Parking.com - JACKSON LOT
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Was charged twice
Was charged twice. No customer support. Avoid lots managed with this service
April 18, 2024
Reply from Parking.com - JACKSON LOT
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
The app stopped working
The app stopped working and I could not add time to my parking spot
April 3, 2024
Reply from Parking.com - JACKSON LOT
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
you guys gave me a ticket for a parking…
you guys gave me a ticket for a parking spot i already paid for
April 5, 2024
Reply from Parking.com - JACKSON LOT
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Site was very cumbersome
Site was very cumbersome, difficult to manage on my phone, as it was not very intuitive. Frustrating that it took me 10 minutes to pay for an hour of parking. Don't want to save my credit card on your site, as I can't afford for you to be hacked.
April 7, 2024
Reply from Parking.com - JACKSON LOT
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Parking was great
The parking lot was a close distance to nearby restaurants and the mill and mine venue. We had to walk around 5 min to each destination.
March 30, 2024
Easy and close
March 26, 2024
Reply from Parking.com - JACKSON LOT
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Reply from Parking.com - JACKSON LOT
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Double charged for my parking
I could not tell that the charge went through, so I did it a second time. I was billed double. When I called to have the charge removed, I kept having to leave voicemails-cannot talk to anyone and no one will return my vm. I had to dispute the charge with my credit card company. I have spent over an hour trying to fix.
March 25, 2024
Reply from Parking.com - JACKSON LOT
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
Reply from Parking.com - JACKSON LOT
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
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