The parking is rather expensive, but it was convenient to the location I was going. The worst part was the QR Code boards are WAY too high. It was pouring the rain and trying to hold an umbrella... See more
Company replied
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See what reviewers are saying
I liked how close the parking is to the Melting pot. Things I didn't like. #1.) It is tight parking lot the lanes and parking spots for a Silverado. #2.) The charge $10.00 for 2.5 hours.... See more
Sending notification to my phone less than 30 minutes after I had parked,…My parking would soon expire. Did I wish to add more time to avoid a violation, was not expected. This form of paid parking... See more
I think $5.50 an hour is a bit steep to park in downtown Knoxville TN. It was raining at the time of our arrival so it did not make me happy that your set up had zero coverage for the person who has... See more
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
109 W Jackson, 37902, Knoxville, TN, United States
- (865)525-8438
2.8
Average
314 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Double charged when attempted to extend…
Double charged when attempted to extend parking time.
January 3, 2024
Reply from Parking.com - JACKSON LOT
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
It could be easier to pay
It could be easier to pay. Some cities have parking Kitty or other apps that are easier.
January 9, 2024
In and out access.
January 6, 2024
Reply from Parking.com - JACKSON LOT
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
No problems checking in and reminder…
No problems checking in and reminder texts when minutes got low
December 27, 2023
Reply from Parking.com - JACKSON LOT
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Thief’s $10 a hour
December 31, 2023
Reply from Parking.com - JACKSON LOT
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Didn't know price per hour
Didn't know price per hour. Found out I could have paid a flat fee for multiple hours vs per hour. Wasn't happy when I was told that.
December 17, 2023
Reply from Parking.com - JACKSON LOT
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Easy to use and nice area to park.
December 16, 2023
Terrible app hard to change license…
Terrible app hard to change license plate and payment information.
December 17, 2023
the qr code worked
the qr code worked! Other vendors have been a pain to use due to lack of functionality.
December 3, 2023
Reply from Parking.com - JACKSON LOT
That's great to hear! Thanks for your review.
Thanks,
Parking.com
Well I’m spoiled
Well I’m spoiled. Others lots read my plate automatically upon both entry and exit, and charge less. (Zero actions needed!)
This one requires me to type my plate into my device and requires me to estimate my duration.
Given the steep price, I’d aim for Metropolis garages or lots to save both time and money.
December 2, 2023
Reply from Parking.com - JACKSON LOT
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
Reply from Parking.com - JACKSON LOT
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Bad lot
You need an easier process and no one was checking the lot and there were drug dealers everywhere
November 24, 2023
Reply from Parking.com - JACKSON LOT
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Eh, it's parking
It wasn't as easy as claimed to use, and it was awfully expensive. Wish that was more clear too. And I don't like being nagged into writing a review. So there ya go.
November 14, 2023
Reply from Parking.com - JACKSON LOT
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Very expensive
Very expensive, $10 for 2 hrs, should have used the garage across the street at $1.50 an hour.
November 17, 2023
Reply from Parking.com - JACKSON LOT
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Charged a ridiculous amount. Broken app function.
Charged a ridiculous amount. Paid for parking and this fee! App defaulted to another car. Tried to rectify through the apps disputed charges with screen shots and all the proof….which did not work after 10+ attempts.
It will also most likely stay 1 star because this rating system is most likely futile and automated.
November 3, 2023
Reply from Parking.com - JACKSON LOT
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
I work and park here frequently
I work and park here frequently. Excellent lot (location, service and attendants)
October 30, 2023
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