Parking.com - MILLENNIUM LAKESIDE Reviews 226

TrustScore 4 out of 5

4.2

5 S. Columbus Dr., 60601 Chicago, IL, US


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Rated 5 out of 5 stars

It was easy to make reservations online. Didn’t have an issue finding the parking garage and a parking space. When leaving, there was someone to direct traffic and answer questions as to where to go.

Company replied

Rated 3 out of 5 stars

The first time I booked was easy. But after that, the next days I couldnt book because there was an "error" in the app

Rated 1 out of 5 stars

I paid for parking via Millenium Park website for $15 and was charged $15. U used the barcode I was given to enter/exit and was then charged an additional $45 for parking.

Rated 5 out of 5 stars

Very good rate! It was a little confusing because I was not familiar with the lot, but it was actually very easy.

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 5 S. Columbus Dr., 60601, Chicago, IL, United States

  • (312)616-1544

4.2

Great

TrustScore 4 out of 5

226 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.2

All reviews

(226)

91 reviews in the last 12 months

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Rated 5 out of 5 stars

simple and convenient

I purchased a parking permit easy. Parking garage was convenient. Website was easily understood. It all worked out fine with no hassles.

June 26, 2022
Parking.com - MILLENNIUM LAKESIDE logo

Reply from Parking.com - MILLENNIUM LAKESIDE

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 4 out of 5 stars

I parked at Millennium Park lakeside on…

I parked at Millennium Park lakeside on Monday June 20, 2022 at 6:30-9pm. I prepaid, scanned the barcode to enter and to exit the parking garage. It was well lit and security rode around the garage for added security. It was my first time parking in this underground parking garage and I was pleasantly surprised.

June 25, 2022
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Reply from Parking.com - MILLENNIUM LAKESIDE

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

easy and very convenient to use!

easy and very convenient to use!! will definitely use it again!!

June 21, 2022
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Reply from Parking.com - MILLENNIUM LAKESIDE

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Great location

Great location! Very helpful in person and on the phone to help with an online advance purchase.

June 21, 2022
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Reply from Parking.com - MILLENNIUM LAKESIDE

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 4 out of 5 stars

Excellent customer service, RIDICULOUSLY EXPENSIVE PRICES

Excellent customer service. Only one spot remained and the parking attendant helped me so much to get into the very narrow spot. He was SO HELPFUL!

But, I am only giving 4 stars because the price for parking is outrageous. $48 for 6.5 hours. When you enter the lot, there is no information on pricing, so you have no idea what you will pay in the end.

June 20, 2022
Rated 2 out of 5 stars

There was limited signage and staff to…

There was limited signage and staff to offer direction on where to park and how to exit the garage to get to the event.

June 19, 2022
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Reply from Parking.com - MILLENNIUM LAKESIDE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 2 out of 5 stars

The parking was easy but the absence of…

The parking was easy but the absence of having someone around to assist with concerns and questions was frustrating and confusing. The garage was very difficult to navigate so many people were lost and confused on how to exit the parking garage. Please provide more help and assistance even provide signs for directions. It was very frustrating at first until we found our way. Also. suggest getting security as it was getting dark.

June 18, 2022
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Reply from Parking.com - MILLENNIUM LAKESIDE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Boat lot?

The entire lot was filled with boat trailers taking up 4 or more spaces I had to drive around for 20 before finding a space I could squeeze into

June 17, 2022
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Reply from Parking.com - MILLENNIUM LAKESIDE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 4 out of 5 stars

Parking

Decent parking spot. Exit is slightly narrow.

June 17, 2022
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Reply from Parking.com - MILLENNIUM LAKESIDE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

I love how very direct the select was

I love how very direct the select was. Sometimes garages give too much information. You did not, THANK YOU FOR BEING SIMPLE!!!

June 17, 2022
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Reply from Parking.com - MILLENNIUM LAKESIDE

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Quick and easy to book a parking pass

Quick and easy to book a parking pass. You should show others how to do it

June 15, 2022
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Reply from Parking.com - MILLENNIUM LAKESIDE

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars
Parking.com - MILLENNIUM LAKESIDE logo

Reply from Parking.com - MILLENNIUM LAKESIDE

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Priced reasonably

Priced reasonably, well directed with many parking spaces. Too many boat trailers parked inside though. Wish they had a specific are just for those as they take too much space and at times you can't tell if they are using a parking space or are just parked a bit out.

June 12, 2022
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Reply from Parking.com - MILLENNIUM LAKESIDE

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Very close to walk but kinda confusing…

Very close to walk but kinda confusing how to get there from drop off

June 11, 2022
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Reply from Parking.com - MILLENNIUM LAKESIDE

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 3 out of 5 stars

Only place to park around our motel

Only place to park around our motel. It was pretty expensive but thats what you get with Chicago

June 2, 2022
Parking.com - MILLENNIUM LAKESIDE logo

Reply from Parking.com - MILLENNIUM LAKESIDE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

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