Parking.com - (P) ELEMENT HOTEL Reviews 75

TrustScore 2.5 out of 5

2.4

3525 NW 25th St, 33142 Miami, FL, US


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See what reviewers are saying

Rated 3 out of 5 stars

I was quoted two different prices stating that if I checked out before a certain time I would pay for example $50 and if I checked out after that time, I would pay $20 more say $70. I checked out of t... See more

Rated 3 out of 5 stars

Too expensive ($25.00) per 24 hour period. Too many local hotels offer free parking. Will not stay here next time. In fact have already booked (30+ days) at another location having free and secure par... See more

Company replied

Rated 2 out of 5 stars

We were tired when we arrived at the Element hotel and then we spend valuable vacation time to get the parking arranged with the QR code etc. We booked for 2 days parking. However, on the last day, be... See more

Rated 5 out of 5 stars

The hotel is excellent. Spacious rooms, and great ambiance design, however, to no fault of the hotel, it's on the flight path of MIA runway, so every flight until midnight or so, you feel and hear all... See more


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

2.4

Poor

TrustScore 2.5 out of 5

75 reviews

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1-star

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Parking hassle.

We were tired when we arrived at the Element hotel and then we spend valuable vacation time to get the parking arranged with the QR code etc. We booked for 2 days parking. However, on the last day, before returning the rental car, I could only leave the hotel premises once and enter again after filling up the tank with gas. The 2nd time I left the hotel (about 20 minutes later) I was immediately charged another $13.30 (incl. tax)!! It's absolutely not an efficient situation with the parking at the Element hotel. Furthermore, the daily parking expense of $25.00 plus tax is far too much for Seniors like us.

June 8, 2024
Rated 1 out of 5 stars

Miserable experience in every…

Miserable experience in every imaginable way. To call it a train wreck is generous. I’ve been to this property multiple times but I won’t be back as long as you are there.

June 13, 2024
Parking.com - (P) ELEMENT HOTEL logo

Reply from Parking.com - (P) ELEMENT HOTEL

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

I paid for parking

I paid for parking. Still got a ticket. It's a joke that we have to pay for parking everywhere. Where does the money go? What am I paying for? Do you offer security? Zero Service offered, yet we are forced to pay. Garbage Company ripping people off.

April 23, 2024
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Reply from Parking.com - (P) ELEMENT HOTEL

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

Parked at the Element Hotel at Miami…and was charged for no cost parking - Very frustrated

Parked at the Element Hotel at Miami Airport. It was only after dutifully scanning the QR code and arranging parking that I realized parking charges were being suspended due to construction on-site. I have been charged over $50 for parking that I have no idea how to reverse. Parking.com provides no contact information for help or assistance. I am extremely disappointed in Parking.com and will go out of my way to avoid using it in the future.

April 29, 2024
Parking.com - (P) ELEMENT HOTEL logo

Reply from Parking.com - (P) ELEMENT HOTEL

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 5 out of 5 stars

Pickup on time

Pickup on time All good

April 2, 2024
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Reply from Parking.com - (P) ELEMENT HOTEL

That's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 2 out of 5 stars

Too Bad Hotels Charge for Parking

The cost for parking is overpriced. This is both for Visitors and Overnight parking. Visitors parking should be longer than 2 hours.

On the other hand, it was well lit and we had no problem with vandalism.

April 8, 2024
Parking.com - (P) ELEMENT HOTEL logo

Reply from Parking.com - (P) ELEMENT HOTEL

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

$30 for parking at an airport hotel…

$30 for parking at an airport hotel using plastic silverware and with kids everywhere? Get the heck out of here. Huge ripoff. Then signage that says you have to pay before entering the building before learning inside that parking is $10 cheaper? Insanity.

April 1, 2024
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Reply from Parking.com - (P) ELEMENT HOTEL

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 2 out of 5 stars

It was too expensive ,25 usd by day

It was too expensive ,25 usd by day, considering that it was an open parking, no security extra,no valet parking, nothing else, just the car park. And why did I need to instal an app to pay? Very invasive, innnecesary.

January 20, 2024
Parking.com - (P) ELEMENT HOTEL logo

Reply from Parking.com - (P) ELEMENT HOTEL

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 5 out of 5 stars

The hotel is excellent

The hotel is excellent. Spacious rooms, and great ambiance design, however, to no fault of the hotel, it's on the flight path of MIA runway, so every flight until midnight or so, you feel and hear all aircraft in full power as it ascends.

January 5, 2024
Rated 1 out of 5 stars

To expensive

January 1, 2024
Parking.com - (P) ELEMENT HOTEL logo

Reply from Parking.com - (P) ELEMENT HOTEL

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 2 out of 5 stars

Bad System

It was to confusing. Pay the hotel for parking or some app. You charged tax on parking that is outrageous. You are the only city to charge an additional tax on top of the price for parking. Every other city includes all taxes in the price for parking

December 15, 2023
Parking.com - (P) ELEMENT HOTEL logo

Reply from Parking.com - (P) ELEMENT HOTEL

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 3 out of 5 stars

Cost at $25.00 per 24 hour period. Will stay somewhere else next trip. Too many hotels offer free parking

Too expensive ($25.00) per 24 hour period. Too many local hotels offer free parking. Will not stay here next time. In fact have already booked (30+ days) at another location having free and secure parking.

November 20, 2023
Parking.com - (P) ELEMENT HOTEL logo

Reply from Parking.com - (P) ELEMENT HOTEL

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

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