I was quoted two different prices stating that if I checked out before a certain time I would pay for example $50 and if I checked out after that time, I would pay $20 more say $70. I checked out of t... See more
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Too expensive ($25.00) per 24 hour period. Too many local hotels offer free parking. Will not stay here next time. In fact have already booked (30+ days) at another location having free and secure par... See more
Company replied
We were tired when we arrived at the Element hotel and then we spend valuable vacation time to get the parking arranged with the QR code etc. We booked for 2 days parking. However, on the last day, be... See more
The hotel is excellent. Spacious rooms, and great ambiance design, however, to no fault of the hotel, it's on the flight path of MIA runway, so every flight until midnight or so, you feel and hear all... See more
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
3525 NW 25th St, 33142, Miami, FL, United States
- (305)377-2271
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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The parking seems to be a bit much in…
The parking seems to be a bit much in cost. Considering free parking for guests night not be a bad idea.
Excellent service
Expensive for 1 one
Garbage
Garbage, I already have numerous parking apps, why don’t you just assimilate? I needed to add time and the only option was to pay for another day, rip-off!

Reply from Parking.com - (P) ELEMENT HOTEL

Reply from Parking.com - (P) ELEMENT HOTEL
Smooth process
Smooth process. No hassles. However, not all escalators were working , and with heavy luggage we had to take the stairs better signage is needed
Why did I payover 500 bucks for a hotel…
Why did I payover 500 bucks for a hotel then also have to pay about 200 for parking. Every hotel I ever stayed at parking was free. Honestly bull shrt. Also stating $20 for each over night but in reality it was $25 over night it's messed up even more.
Quick and accurate process
Element Hotel Miami parking Scam
it's the hotel's responsibility to charge or not to the guests. Also, not all the guests are the same at the level of Marriotts Bonvoy.
Very disapointed
We were charged 10 dollars more than the posted fee, I guess there were some kind of service charge of 10 dollars that was not posted. Also we paid for two nights but it ran out at midnight the night we paid for check out was at noon the next day. We had to go down to the desk and they gave us a paper to put in the window of the car. They said it happens all the time.
Wrote to customer service twice with…
Wrote to customer service twice with questions about charges and never received any response or acknowledgment
I have paid for 24 hours but 12-15…
I have paid for 24 hours but 12-15 hours later before the 24 hours I paid before, I was required to pay again to extend the time with my car in the parking lot even without the expiration of my regular time for which I have paid previously.
Thanks,
Daliana Alfonso
Rene Navarro Jr.
I was given a ticket even when I had…
I was given a ticket even when I had paid for it and still had couple of hours left till expiring time. Has to dispute at front desk
Illegal extortion
Illegal extortion. Pay for service and will try to rob you with citations.
it says that hotel guest pay 20$ per…
it says that hotel guest pay 20$ per night. i stayed two nights and paid more than 60$ …
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