If I could give zero stars I would. These people left chewed up gum on my car door handle. Who does that? I paid for my car to be kept safe. That’s so disgusting. Never in my life would I expect any h... See more
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Reserved & paid in Full- about $90.00- for an 11AM arrival 12/7/23; Awful traffic- got to Rock Ctr garage, 48th & 6th at 12:15; Attendant refused admittance- no room at all unless you have a Monthly P... See more
Company replied
Once we arrived at the parking complex we were told that they were full and couldn’t honor our reserved parking. After several discussions back and forth they eventually let us park. Why sell reserved... See more
Company replied
I was a little worried about parking in the city, but I made the reservation and paid on line in advance, which was really easy. Even opening my window of time wider was less expensive than paying on... See more
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
53 West 48th St., 10020, New York, NY, United States
- (800)836-6666
3.9
Great
350 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Great location and service.
October 8, 2024
They were very nice and took care of…
They were very nice and took care of our car!
September 26, 2024
My car was ready and staff was friendly
September 24, 2024
Reply from Parking.com - ROCKEFELLER CENTER
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Request a refund…
I prepaid for the parking and the street was closed to get to it so I never was able to park in there and never got a refund. Please issue a refund ...order # 911295458
September 10, 2024
Reply from Parking.com - ROCKEFELLER CENTER
We are sorry to hear about your experience. We appreciate your feedback and will share it with the local management team. We will also issue a refund.
Thank you,
Parking.com
My experience with Parking.com
Clean building, courteous service, care given to vehicle. Easy access in/out from 48th St. Price is right.
September 21, 2024
Reply from Parking.com - ROCKEFELLER CENTER
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Unable to access garage by car
Streets were closed around the garage and unable to access to park. Waste of money and should have been identified on the app in advance.
September 21, 2024
Reply from Parking.com - ROCKEFELLER CENTER
We understand your frustration with the road closures and the inconvenience it caused. We appreciate your feedback and will use it to enhance our services. We will also issue a refund.
Thank you,
Parking.com
Out of Towner Friendly
The parking experience here was easy and convenient. This garage is just a few steps to Rockfeller Center. It was a quick drop off, and quick pick up. Their restroom was clean and stocked, which is rare in the city. The valet was very friendly. I would highly recommend this facility.
September 12, 2024
Reply from Parking.com - ROCKEFELLER CENTER
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Didn't receive QR code although I was…
Didn't receive QR code although I was charged.
September 1, 2024
Reply from Parking.com - ROCKEFELLER CENTER
We sincerely apologize for the inconvenience you experienced. We are committed to providing a seamless experience for our customers, and we are investigating this issue to ensure it doesn't happen again. If you weren't able to park, or had to pay again, please reach out to us at customercare@spplus.com.
Thank you,
Parking.com
Easy parking to walk to Rockefeller Center
East parking experience. Purchased my ticket online. Completely hassle free experience.
September 11, 2024
Reply from Parking.com - ROCKEFELLER CENTER
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Reply from Parking.com - ROCKEFELLER CENTER
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Emailed support and no response
Update - support responded and has provided a refund!
Emailed support and no response. Event was canceled and asking how to get refund or sell. No answer.
September 5, 2024
Reply from Parking.com - ROCKEFELLER CENTER
Thank you for your review. We are glad that everything worked out.
Thank you,
Parking.com
Prepaid client
I prepaid and had to wait for an attendant for a good 10 minutes. It seemed there was only one person and after the 10 minutes I saw another attendant walking and said GM, I reserves my parking spot and paid already. He scan my code and I had to wait for a card. In addition, to pick up my car I had to go downstairs to the next level for my car. While it may have been faster, you had more guys downstairs sitting waiting to get cars who could have been rotating upstairs to get the cars in and out. My suggestion would be create another box where the cars on each floor are in a box so they can find the cars faster and right the model and color on the ticket so they can move faster. Instead of asking the client what model and color is there car.
September 5, 2024
Reply from Parking.com - ROCKEFELLER CENTER
We appreciate you taking the time to share your experience. We understand your frustration with the wait time and the process of retrieving your car. We value your feedback and will share it with our team to help us improve our services.
Thank you,
Parking.com
Reply from Parking.com - ROCKEFELLER CENTER
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
3 stars
Easy in and out.
The girl who parked my car was really nice. Didn't appreciate the guy who drove the car back speeding and whipping my car
September 4, 2024
Reply from Parking.com - ROCKEFELLER CENTER
We appreciate your feedback and are glad you found the check-in and check-out process easy. We're also happy to hear that you had a positive experience with our parking attendant. We understand your concern about the way your car was driven and will be sure to address this with our team. We strive to provide a safe and comfortable experience for all our customers.
Thank you,
Parking.com
No longer worried about parking at Rockefeller Center
I was a little worried about parking in the city, but I made the reservation and paid on line in advance, which was really easy. Even opening my window of time wider was less expensive than paying on site.
The valet crew was super nice, the bathrooms were clean, and they were fairly fast when we were ready to go. I would definitely use this garage again when visiting Rockefeller Center.
August 24, 2024
Reply from Parking.com - ROCKEFELLER CENTER
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Walking distance to Rockefeller center
Close to where I needed and not super expensive
August 17, 2024
Reply from Parking.com - ROCKEFELLER CENTER
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Reply from Parking.com - ROCKEFELLER CENTER
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Friendly quick in/out service!
Friendly quick in/out service!
Excellent location, close to everything we wanted to see.
August 16, 2024
Reply from Parking.com - ROCKEFELLER CENTER
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Reply from Parking.com - ROCKEFELLER CENTER
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
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