Parking.com - ROCKEFELLER CENTERReviews 

350
TrustScore 4 out of 5

3.9

53 West 48th St., 10020 New York, NY, US


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Rated 1 out of 5 stars

If I could give zero stars I would. These people left chewed up gum on my car door handle. Who does that? I paid for my car to be kept safe. That’s so disgusting. Never in my life would I expect any h... See more

Rated 5 out of 5 stars

Reserved & paid in Full- about $90.00- for an 11AM arrival 12/7/23; Awful traffic- got to Rock Ctr garage, 48th & 6th at 12:15; Attendant refused admittance- no room at all unless you have a Monthly P... See more

Company replied

Rated 2 out of 5 stars

Once we arrived at the parking complex we were told that they were full and couldn’t honor our reserved parking. After several discussions back and forth they eventually let us park. Why sell reserved... See more

Company replied

Rated 5 out of 5 stars

I was a little worried about parking in the city, but I made the reservation and paid on line in advance, which was really easy. Even opening my window of time wider was less expensive than paying on... See more

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 53 West 48th St., 10020, New York, NY, United States

  • (800)836-6666

3.9

Great

TrustScore 4 out of 5

350 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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3.9

All reviews

(350)

91 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly staff

Friendly staff. Seamless booking, great location, great price.

June 26, 2024
Parking.com - ROCKEFELLER CENTER logo

Reply from Parking.com - ROCKEFELLER CENTER

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Professionalism and Speed

The staff was great. The parking attendants were very helpful and polite. My vehicle ready to pickup on time as desired. Thank you so much.

June 25, 2024
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Reply from Parking.com - ROCKEFELLER CENTER

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Price was great

Price was great. Being able to book 12 hours at Rockefeller Center for a great price was awesome. Valet was great.

June 22, 2024
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Reply from Parking.com - ROCKEFELLER CENTER

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

Horrible experience

Horrible experience! I booked and paid the parking the night before . It's wasn't cheap because I have an SUV. Anyway , the day of the event , the street on which my parking lot was booked for was closed and I was unable to enter. This should have been something noted prior to booking any lot if the street will be closed .This site does not issue refunds so I ended up having to book with another site that charged me less and issues refunds in case of anything like this occurring. I will not book with this site ever again as I had to to pay double for parking.

June 13, 2024
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Reply from Parking.com - ROCKEFELLER CENTER

Thank you for your review. We are very sorry that this happened. We are not always made aware of street closures. We will issue a refund.

Thank you,
Parking.com

Rated 1 out of 5 stars

Ridiculous that it took over an hour to…

Ridiculous that it took over an hour to drop my car off. If I had not pre-paid I never wud have waited.

June 15, 2024
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Reply from Parking.com - ROCKEFELLER CENTER

Thank you for your review. We will share your feedback with the local management team.

Thank you,
Parking.com

Rated 2 out of 5 stars

Be super early and be patient….

It took us 30 min just to get into the parking deck bc it was absolute chaos inside the parking area causing us to be late for a tour we had booked. The workers seem to be doing the best with what they are dealt bc it’s a maze of vehicles they are meticulously moving one by one….you do not park your own vehicle. They had problems locating the vehicle when I returned 2 hours later. Patience is a must and showing up extra early is necessary if you have a set time you have to be somewhere. The system the workers use appears to be antiquated which also results in the delays.

June 10, 2024
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Reply from Parking.com - ROCKEFELLER CENTER

Thank you for your review. We are very sorry to hear this and will share it with the local management team.

Thank you,
Parking.com

Rated 5 out of 5 stars

Fair pricing

Fair pricing. Helpful, pleasant staff at lot.

May 29, 2024
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Reply from Parking.com - ROCKEFELLER CENTER

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Helping staff

Great experience

May 25, 2024
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Reply from Parking.com - ROCKEFELLER CENTER

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Nice parking to utilise if you are…

Nice parking to utilise if you are around Rockefeller center, cathedral saint patrick

June 1, 2024
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Reply from Parking.com - ROCKEFELLER CENTER

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 4 out of 5 stars

Refunded

I purchased parking ahead of time for a van, and made sure to choose oversized. When we arrived, I was told the lot was not big enough and was turned away. While the experience with the lot was poor, I sent an email to the customer service at parking.com and was given a prompt refund, hence the decent rating for the site.

May 22, 2024
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Reply from Parking.com - ROCKEFELLER CENTER

Thank you for your review and for letting us know. We have shared this wtih the local management team and are glad you were refunded.

Thank you,
Parking.com

Rated 5 out of 5 stars

Hustle free

Hustle free. Pleasant staff. and clean bathrooms too!

June 2, 2024
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Reply from Parking.com - ROCKEFELLER CENTER

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Smooth and easy

Smooth and easy. Helpful staff

May 15, 2024
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Reply from Parking.com - ROCKEFELLER CENTER

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Good parking service

The parking service was good.

May 13, 2024
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Reply from Parking.com - ROCKEFELLER CENTER

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

I drove in

I drove in, followed the directions from the attendant and was on my way within minutes. Car was ready to go when I got back. Simple as that.

May 12, 2024
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Reply from Parking.com - ROCKEFELLER CENTER

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Great customer service.

Great customer service.

May 12, 2024
Parking.com - ROCKEFELLER CENTER logo

Reply from Parking.com - ROCKEFELLER CENTER

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

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