If I could give zero stars I would. These people left chewed up gum on my car door handle. Who does that? I paid for my car to be kept safe. That’s so disgusting. Never in my life would I expect any h... See more
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Reserved & paid in Full- about $90.00- for an 11AM arrival 12/7/23; Awful traffic- got to Rock Ctr garage, 48th & 6th at 12:15; Attendant refused admittance- no room at all unless you have a Monthly P... See more
Company replied
Once we arrived at the parking complex we were told that they were full and couldn’t honor our reserved parking. After several discussions back and forth they eventually let us park. Why sell reserved... See more
Company replied
I was a little worried about parking in the city, but I made the reservation and paid on line in advance, which was really easy. Even opening my window of time wider was less expensive than paying on... See more
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
53 West 48th St., 10020, New York, NY, United States
- (800)836-6666
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Reply from Parking.com - ROCKEFELLER CENTER
Professionalism and Speed
The staff was great. The parking attendants were very helpful and polite. My vehicle ready to pickup on time as desired. Thank you so much.

Reply from Parking.com - ROCKEFELLER CENTER
Price was great
Price was great. Being able to book 12 hours at Rockefeller Center for a great price was awesome. Valet was great.

Reply from Parking.com - ROCKEFELLER CENTER
Horrible experience
Horrible experience! I booked and paid the parking the night before . It's wasn't cheap because I have an SUV. Anyway , the day of the event , the street on which my parking lot was booked for was closed and I was unable to enter. This should have been something noted prior to booking any lot if the street will be closed .This site does not issue refunds so I ended up having to book with another site that charged me less and issues refunds in case of anything like this occurring. I will not book with this site ever again as I had to to pay double for parking.

Reply from Parking.com - ROCKEFELLER CENTER
Ridiculous that it took over an hour to…
Ridiculous that it took over an hour to drop my car off. If I had not pre-paid I never wud have waited.

Reply from Parking.com - ROCKEFELLER CENTER

Reply from Parking.com - ROCKEFELLER CENTER
Be super early and be patient….
It took us 30 min just to get into the parking deck bc it was absolute chaos inside the parking area causing us to be late for a tour we had booked. The workers seem to be doing the best with what they are dealt bc it’s a maze of vehicles they are meticulously moving one by one….you do not park your own vehicle. They had problems locating the vehicle when I returned 2 hours later. Patience is a must and showing up extra early is necessary if you have a set time you have to be somewhere. The system the workers use appears to be antiquated which also results in the delays.

Reply from Parking.com - ROCKEFELLER CENTER
Super convenient parking for the Today…
Super convenient parking for the Today Show and priced very reasonably.

Reply from Parking.com - ROCKEFELLER CENTER

Reply from Parking.com - ROCKEFELLER CENTER
Nice parking to utilise if you are…
Nice parking to utilise if you are around Rockefeller center, cathedral saint patrick

Reply from Parking.com - ROCKEFELLER CENTER
Refunded
I purchased parking ahead of time for a van, and made sure to choose oversized. When we arrived, I was told the lot was not big enough and was turned away. While the experience with the lot was poor, I sent an email to the customer service at parking.com and was given a prompt refund, hence the decent rating for the site.

Reply from Parking.com - ROCKEFELLER CENTER
Prices are better through the website. The people at the parking are very nice.
Great prices and outstanding service

Reply from Parking.com - ROCKEFELLER CENTER

Reply from Parking.com - ROCKEFELLER CENTER

Reply from Parking.com - ROCKEFELLER CENTER

Reply from Parking.com - ROCKEFELLER CENTER
I drove in
I drove in, followed the directions from the attendant and was on my way within minutes. Car was ready to go when I got back. Simple as that.

Reply from Parking.com - ROCKEFELLER CENTER
Convenient to all, ease of checking in and out.

Reply from Parking.com - ROCKEFELLER CENTER

Reply from Parking.com - ROCKEFELLER CENTER

Reply from Parking.com - ROCKEFELLER CENTER
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