Parking.com - ROCKEFELLER WESTReviews 

184
TrustScore 3 out of 5

2.9

614 West Superior, 44113 Cleveland, OH, US


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Rated 5 out of 5 stars

I needed to attend a BWC meeting early in the morning. The parking area unfortunately where I used to park is being turned into a Sherwin Williams Headquarters. I had did an Arial view the night... See more

Rated 2 out of 5 stars

My debit card that works perfectly fine everywhere else on everything else doesn't work in your system. It used to a few months ago I don't know what happened have to use my girlfriends card to pay fo... See more

Company replied

Rated 3 out of 5 stars

They increased regular rate by $1. Most people who park there work nearby (daytime hours) and when there is an event downtown the rate is $15-$20, but people going to the "event" don't seem to park th... See more

Company replied

Rated 1 out of 5 stars

When I arrived at the lot I was informed you no longer owned the lot. Your ste where I booked said that was the last day. 3/15. The person at the lot said he owned it and not sure why you were ta... See more

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 614 West Superior, 44113, Cleveland, OH, United States

  • (216)716-4486

2.9

Average

TrustScore 3 out of 5

184 reviews

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1-star

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Hasn’t replied to negative reviews

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2.9

All reviews

(184)

91 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy

Easy, reasonable

September 12, 2023
Parking.com - ROCKEFELLER WEST logo

Reply from Parking.com - ROCKEFELLER WEST

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Personally

Personally, I think there should be signs telling people that you don't have to pay at certain times And considering fifty people were parked there and no one paid. It makes me feel like I was being Take an advantage of. But besides that, it was easy to do.

September 17, 2023
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Reply from Parking.com - ROCKEFELLER WEST

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Disjointed. Bad system.

Guy at the gate doesn’t know how your app works. Told me e had no means to scan my QR code to confirm my reservation. Tried to keep me out of the lot until I showed him the address listed on my booking. VERY unprofessional.

September 8, 2023
Rated 1 out of 5 stars

Overpriced

Overpriced, lots of potholes, can’t see the lines and full of trash

September 7, 2023
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Reply from Parking.com - ROCKEFELLER WEST

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

It made no sense that I was the only…

It made no sense that I was the only person to pay for parking throughout the whole restaurant! It should be a parking attendant or something, making sure everyone pays!

September 3, 2023
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Reply from Parking.com - ROCKEFELLER WEST

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 3 out of 5 stars

Not well lit

Parking lot is not lit at night, which could be unsafe for a group of females. Nothing happened, but it can be concerning

August 20, 2023
Rated 5 out of 5 stars

Get the app

Easy and fast process with the app

August 3, 2023
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Reply from Parking.com - ROCKEFELLER WEST

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

The parking lot is TERRIBLE

The parking lot is TERRIBLE, it needs repaving with new asphalt and lines and is totally over priced. I will never park their again, so enjoy the DAM $15.

August 6, 2023
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Reply from Parking.com - ROCKEFELLER WEST

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

They charged me twice!

I paid for 2 hours. I came back before two hours and had a ticket. I disputed the ticket and it came back “we’ll reduce the amount you owe to $5.” This is straight up a scam.

July 7, 2023
Rated 1 out of 5 stars

Scammed

Scammed. Sign said $5 fee after 4pm. Charge was $15 and when I returned, I received another charge for late return for a total of $23. In fact, I was 15 minutes early.
I reported this to a nearby policeman who also thought it was a scam.

July 11, 2023
Rated 5 out of 5 stars

very easy to reserve the parking space…

very easy to reserve the parking space needed. Online version worked very well. Parking lot was neat and clean and no visible sign of muggers.

June 29, 2023
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Reply from Parking.com - ROCKEFELLER WEST

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

I have used this site and this parking…

I have used this site and this parking lot may times without any issues, great location and very affordable.

June 11, 2023
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Reply from Parking.com - ROCKEFELLER WEST

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 3 out of 5 stars

Self service being relatively pain free…

Self service being relatively pain free made up for the lot itself being less than third world. No attendant.

June 15, 2023
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Reply from Parking.com - ROCKEFELLER WEST

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Simple to use

June 15, 2023
Parking.com - ROCKEFELLER WEST logo

Reply from Parking.com - ROCKEFELLER WEST

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 3 out of 5 stars

Signage could have been posted more…

Signage could have been posted more clearly along with rates. There were no rates posted unlike at all of the surrounding lots. Posting the rates helps people make informed decisions before parking in a lot that is triple the price of the surrounding lots.

June 3, 2023
Parking.com - ROCKEFELLER WEST logo

Reply from Parking.com - ROCKEFELLER WEST

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 2 out of 5 stars

They need to update their signs! False Advertising!

So I pulled into this parking lot based on the signage. The sign on the lot said a MAX of $7.50 a day. When I went to pay on the app it charged me $15.00, DOUBLE the posted amount. I was already running late and had gotten my stuff out of the car or I would have changed lots. The one next to it was only $10.00 for the day. I feel like I got scammed with this False advertising crap. Other than that the lot was ok and my car was good when I got back to it. But I will definitely NOT be using this lot ever again. You would think for that kind of money they could afford to UPDATE the frigging sign!!!!!!

June 7, 2023
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Reply from Parking.com - ROCKEFELLER WEST

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

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