Parking.com - SHOE Reviews 339

TrustScore 3.5 out of 5

3.3

1300 Spruce Street, 63102 St. Louis, MO, US


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Rated 3 out of 5 stars

The parking is very convenient but I have been accused of not paying for parking over and over. The camera for some reason reports a month later and yes I have and cam provide proof of payment but who... See more

Company replied

Rated 3 out of 5 stars

I did like the convenience of simply clicking and done. But, if we had to extend the duration, it cost a lot more than the $9.99 per day. After choosing three hours, and then thinking it might have be... See more

Company replied

Rated 1 out of 5 stars

The parking app pages for filling out payment was purposely covered with a malicious subscription "Game" company designed to aquire credit card info from an unsuspecting, unaware (Parking) customers t... See more

Company replied

Rated 5 out of 5 stars

Having the parking arranged before the event was helpful and gave me a lot of comfort. I don’t understand, though, what would have happened if the lot had filled with public parkers who just came that... See more


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 1300 Spruce Street, 63102, St. Louis, MO, United States

  • (314)421-4063

3.3

Average

TrustScore 3.5 out of 5

339 reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Charged wrong price

Large sign at the front gate said $9/day parking. It was $15.99 to park.

July 12, 2024
Parking.com - SHOE logo

Reply from Parking.com - SHOE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

You require to much information

You require to much information. I don’t like companies that mine your data.

License and CC should be all that is required

July 10, 2024
Parking.com - SHOE logo

Reply from Parking.com - SHOE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 3 out of 5 stars

Quick, but fine print.

I did like the convenience of simply clicking and done. But, if we had to extend the duration, it cost a lot more than the $9.99 per day. After choosing three hours, and then thinking it might have been an extra hour due to the business' unpredictable schedule, an additional hour or two was going to cost an additional $15. Always overestimate your stay.

June 27, 2024
Parking.com - SHOE logo

Reply from Parking.com - SHOE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Horrible

Horrible. We had to leave the game early and miss all the action because otherwise I would’ve had to pay a ton more for parking. They only give you so long to park and of course there was an hour rain delay. To me you should get parking for the whole game.

May 22, 2024
Parking.com - SHOE logo

Reply from Parking.com - SHOE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars
Parking.com - SHOE logo

Reply from Parking.com - SHOE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Paying was painful

I am an older person and trying to figure out how to pay took me over 30 minutes and I had to stop people to help me. You CC machine wouldn't recognize my credit card so it was a huge effort to get it done - hope I never had to park there again

May 8, 2024
Parking.com - SHOE logo

Reply from Parking.com - SHOE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 3 out of 5 stars

Signage doesn’t provide clear pricing

Signage doesn’t provide clear pricing. I paid $15.99 because of the signage paying via app, but I could have saved $6 by paying with credit card at machine, This is deceptive advertising.

April 23, 2024
Parking.com - SHOE logo

Reply from Parking.com - SHOE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 3 out of 5 stars

No one was at the garage working

No one was at the garage working. I paid online then drove a different car and had to buy a new no parting pass so I paid twice.

April 14, 2024
Parking.com - SHOE logo

Reply from Parking.com - SHOE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Using this link to provide proof that…

Using this link to provide proof that our car was parked at 63102 Spruce and we did pay since we received this email to rate our experience. We received a letter in the mail from a debt collector stating we did not pay yet this link shows the date and location of where we parked and my bank statement shows a charge of 30.99.

February 17, 2024
Parking.com - SHOE logo

Reply from Parking.com - SHOE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

For the 2nd time

For the 2nd time, my preferred credit card has been refused by your system and I have had to use a different card. I've contacted Mastercard and there is no block on the card and they suggest it is something in your system causing the problem.

April 12, 2024
Parking.com - SHOE logo

Reply from Parking.com - SHOE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Convenient spot

Found this lot while driving around looking for parking. Extremely convenient. Convenient pay system and reminder when my time was up.

April 10, 2024
Parking.com - SHOE logo

Reply from Parking.com - SHOE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 4 out of 5 stars

Good experience, user friendly

Overall ease of use ... good experience .... user friendly ....

April 12, 2024
Parking.com - SHOE logo

Reply from Parking.com - SHOE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 3 out of 5 stars

Being charger $9.99 not $10 even

Being charger $9.99 not $10 even; is wild to pay for 45 minutes. Overall, this particular lot was worth it.

April 3, 2024
Parking.com - SHOE logo

Reply from Parking.com - SHOE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

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