The parking is very convenient but I have been accused of not paying for parking over and over. The camera for some reason reports a month later and yes I have and cam provide proof of payment but who... See more
Company replied
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I did like the convenience of simply clicking and done. But, if we had to extend the duration, it cost a lot more than the $9.99 per day. After choosing three hours, and then thinking it might have be... See more
Company replied
The parking app pages for filling out payment was purposely covered with a malicious subscription "Game" company designed to aquire credit card info from an unsuspecting, unaware (Parking) customers t... See more
Company replied
Having the parking arranged before the event was helpful and gave me a lot of comfort. I don’t understand, though, what would have happened if the lot had filled with public parkers who just came that... See more
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
1300 Spruce Street, 63102, St. Louis, MO, United States
- (314)421-4063
3.3
Average
339 reviews
Hasn’t replied to negative reviews
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Give someone a job
Give someone a job. I hate messing with cell phones and parking. I like cash! Also like someone there watching the lot>
March 30, 2024
Reply from Parking.com - SHOE
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Poor Experience
I paid for parking in advance but when I arrived the attendant would not let me park and was very rude when telling me it was reserved parking for veterans and employees of the federal building. I confirmed the address with him and tried to relay my ticket number while showing him the receipt and he would not even look. I won't be using parking.com in the future or recommend to associates.
April 3, 2024
I’d rather hand $30 to an attendant
I’d rather hand $30 to an attendant. Faster than scanning a code and entering all the info. Plus it takes a job from someone.
March 30, 2024
Reply from Parking.com - SHOE
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
The process of exiting this lot was an…
The process of exiting this lot was an absolute nightmare. Will never park in this lot again.
March 22, 2024
Reply from Parking.com - SHOE
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Convenient and quick.
March 21, 2024
Reply from Parking.com - SHOE
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Overpriced, terrible lot
Overpriced
Online payment should be easier
No attendant
Terrible flow to exit
March 25, 2024
Reply from Parking.com - SHOE
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
We needed only a 1 hour parking
We needed only a 1 hour parking. But we were charged for the whole day.
March 20, 2024
Reply from Parking.com - SHOE
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Paid $8 for 2.5 hrs.
March 12, 2024
Too expensive
March 18, 2024
Cost of the parking to high
March 14, 2024
Reply from Parking.com - SHOE
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
The app made things easy without…
The app made things easy without needing to go to the pay kiosk.
February 16, 2024
It was fairly easy to use…too long to get out…
It was fairly easy…too long to get out of the lot though.
February 19, 2024
Reply from Parking.com - SHOE
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
It was convenient but I don’t…
It was convenient but I don’t understand the extra .99 charge
February 7, 2024
Need more signs around the parking lot
Need more signs around the parking lot, but was eventually able to use the app.
February 6, 2024
Your phone app sucks
Your phone app sucks. I was trying to reserve a parking spot for the Eagles concert at 5:00pm but the app wouldn’t let me. I had to pay twice!!
Never parking with you guys again.
February 6, 2024
Close to the venue
January 30, 2024
Great customer service
I accidentally paid for the parking with the wrong plate number. Not wanting to get ticked or towed I paid again with the correct plate. I called customer service the next day, I explained what happened and I had both emails with the order numbers for the 2 payments. The rep was extremely helpful and credited back my mistake. I like that you receive an email because that is what alerted me to my mistake. Very helpful in a stressful situation since the parking for the event was expensive. Would not hesitate to use this company again.
January 16, 2024
Save your receipt. They tend to mail tickets months later
I received a "ticket" nearly two months after I parked there, followed by a letter from a collection agency the day after the ticket. They make it very hard to dispute, as they demand the receipt for proof. I asked them to prove who's car I paid for due to the CC charge from them. They weren't receptive. Luckily I found the receipt I thought I deleted. I will not park in their lots again!!!
November 27, 2023
Reply from Parking.com - SHOE
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
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