Parking.com - SHOE Reviews 339

TrustScore 3.5 out of 5

3.3

1300 Spruce Street, 63102 St. Louis, MO, US


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Rated 3 out of 5 stars

The parking is very convenient but I have been accused of not paying for parking over and over. The camera for some reason reports a month later and yes I have and cam provide proof of payment but who... See more

Company replied

Rated 3 out of 5 stars

I did like the convenience of simply clicking and done. But, if we had to extend the duration, it cost a lot more than the $9.99 per day. After choosing three hours, and then thinking it might have be... See more

Company replied

Rated 1 out of 5 stars

The parking app pages for filling out payment was purposely covered with a malicious subscription "Game" company designed to aquire credit card info from an unsuspecting, unaware (Parking) customers t... See more

Company replied

Rated 5 out of 5 stars

Having the parking arranged before the event was helpful and gave me a lot of comfort. I don’t understand, though, what would have happened if the lot had filled with public parkers who just came that... See more


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 1300 Spruce Street, 63102, St. Louis, MO, United States

  • (314)421-4063

3.3

Average

TrustScore 3.5 out of 5

339 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Convenience to venue

November 4, 2023
Parking.com - SHOE logo

Reply from Parking.com - SHOE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

I was charged an additional $30

I was charged an additional $30 for adding 1 hour to my time of 3 hours which is in no way fair considering you can park 12 hours for the same price and there’s already plenty of people who park there without paying at all I want my money back for at least one of the charges my card is a visa ending in 5116

November 4, 2023
Parking.com - SHOE logo

Reply from Parking.com - SHOE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

No comment

In Chicago when a person misses to pay a tolls, they’ll end up paying double the amount for the violation. But here a person pays Seven times the amount. This is greed! this is thievery! Double the amount that’s understandable but 7 times!!

November 2, 2023
Rated 1 out of 5 stars

I was unaware the payment was as you…

I was unaware the payment was as you enter. we were tight on time. all other parking lots i ever have been in have been pay on the way out!
I did pay as I left for the appropiate amount of time but am told I will still be receiving a ticket.
The phone number provided went to a mailbox which was full. I was unable to speak to a representative of the lot.
I did get a quick reply only after i got home for the email contact on one of the signs

October 19, 2023
Rated 1 out of 5 stars

An Ill-considered Business Model

Nothing went "wrong" except that it was a time-consuming, distracting experience and almost made me late for my appointment. Also, I don't like the business model either. What if I only had cash on me? Also, your model forces me divulge my phone number and sensitive credit card information. I don't know who you are on the other end of the transaction! In sum, I'll never park there again even if I have to walk three blocks. Please unsubscribe me from future texts.

October 19, 2023
Rated 1 out of 5 stars

inconvenient and expensive

there was no attendant i had to drive my car to the pay station get out of the car to reach the station. it was expensive and inconvenient.

October 17, 2023
Parking.com - SHOE logo

Reply from Parking.com - SHOE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

I was driving an oversized vehicle that…

I was driving an oversized vehicle that wouldn't fit in the hotel parking garage. Backing this beast up next to the hotel was great. We took it out for the day so the spot could be used for day trippers then parked it again in the evenings. It worked out very well.

October 3, 2023
Rated 1 out of 5 stars

Paying for parking is absolutely…

Paying for parking is absolutely ridiculous. Why is living on earth as a human costly

September 28, 2023
Parking.com - SHOE logo

Reply from Parking.com - SHOE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Scam signage

Convenient sign hidden from drivers approaching the parking lot that states you can get the entire day for $9.95. Every sign I saw was demanding prompt payment. Hourly rates for one hour are greater than the full day rate. Shady.

September 22, 2023
Parking.com - SHOE logo

Reply from Parking.com - SHOE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

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