Parking.com - SW 1st & Pine Reviews 135

TrustScore 3.5 out of 5

3.4

95 SW Pine St, 97204 Portland, OR, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Parking lot felt safe and payment was easy only if you can capture the scan with cell phone. Only suggestion - could be better lighting and spaces are tight.

Rated 3 out of 5 stars

My son drove & parked, but had issues in completing payment, even though he'd been to the same lot multiple times in the past. I had to leave the restaurant & pay due to whatever issues were occurrin... See more

Company replied

Rated 4 out of 5 stars

It was a fairly easy process but did take a bit to set up. We use handicapped parking and for some areas there is no charge for handicapped parking. We could not see any such information on your websi... See more

Company replied

Rated 2 out of 5 stars

I know I need to move into the 21st century, but I was frustrated that simple cash or card is no longer an option. It took me 20 minutes to set up my cell phone for the transaction. I have no idea if... See more


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

3.4

Average

TrustScore 3.5 out of 5

135 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy in and out for longer term stay

Easy place to park for longer term stay at Worldmark

September 29, 2023
Parking.com - SW 1st & Pine logo

Reply from Parking.com - SW 1st & Pine

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 5 out of 5 stars

Safety first

We felt that our rental car was safe because of the security guard provided. We could have parked in a cheaper lot, but we valued the security.

September 16, 2023
Rated 5 out of 5 stars

Easy to use

Easy to use. Convenient location. Next to Worldmark Suites on Naito in Portland Oregon,

September 5, 2023
Parking.com - SW 1st & Pine logo

Reply from Parking.com - SW 1st & Pine

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 5 out of 5 stars

You made the experience very easy and…

You made the experience very easy and it fulfilled my needs with no hassle. Efficient and effective.

Thank you

August 18, 2023
Parking.com - SW 1st & Pine logo

Reply from Parking.com - SW 1st & Pine

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 1 out of 5 stars

Terrible experience with the app

Terrible experience with the app. Anytime I wanted to search for a parking spot it would tell me locations but would not allow me to purchase the pass. I would either have to scan the QR code or enter the number to purchase. Even after purchasing a spot when I would receive a text to renew it would not allow me to do so unless I scanned the code again.

August 21, 2023
Parking.com - SW 1st & Pine logo

Reply from Parking.com - SW 1st & Pine

Sorry you had a negative experience. This has been brought to the attention of the appropriate team.

Thank you,
Parking.com

Rated 3 out of 5 stars

Mandatory Service Fees

The only way to pay for parking at the parking lot was by using the app, yet there was still a service fee for using the app. The posted price for parking was $13 for a day, but I had to pay more. I would rather have paid cash, but that wasn't an option.

Parking.com should take their cut from the money going to the parking lot owner or else tell the lot owner to post the actual price of parking.

August 8, 2023
Parking.com - SW 1st & Pine logo

Reply from Parking.com - SW 1st & Pine

Thank you for the reivew and feedback.

Thank you,
Parking.com

Rated 5 out of 5 stars

Had no issues finding a parking spot

Had no issues finding a parking spot, paying or any other issues, all was perfect.

August 5, 2023
Parking.com - SW 1st & Pine logo

Reply from Parking.com - SW 1st & Pine

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 5 out of 5 stars

Great Experience

The location was just where we needed to be and so the space was handy. The process of getting an account set up and the payment made was quite simple. We even were able to extend our time quick quickly and the reminders that our time was coming to an end were very helpful.

August 8, 2023
Parking.com - SW 1st & Pine logo

Reply from Parking.com - SW 1st & Pine

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 3 out of 5 stars

More ease desired

The site is a little inefficient and clunky. Rivals Parking Kitty and Parking Passport are much easier to use.

August 9, 2023
Parking.com - SW 1st & Pine logo

Reply from Parking.com - SW 1st & Pine

Sorry you had a negative experience. This has been brought to the attention of the appropriate team.

Thank you,
Parking.com

Rated 1 out of 5 stars

Tooo expensive

August 2, 2023
Parking.com - SW 1st & Pine logo

Reply from Parking.com - SW 1st & Pine

Sorry you had a negative experience. This has been brought to the attention of the local management team.

Thank you,
Parking.com

Rated 5 out of 5 stars

Very easy and convenient to use

Very easy and convenient to use. There was a little hiccup with the app when processing the payment but everything worked out. Being able to add time through the app to extend the parking time was nice and easily done.

July 31, 2023
Parking.com - SW 1st & Pine logo

Reply from Parking.com - SW 1st & Pine

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 5 out of 5 stars

It was easy to pay

It was easy to pay, and we felt our vehicle was safe.

July 29, 2023
Parking.com - SW 1st & Pine logo

Reply from Parking.com - SW 1st & Pine

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 4 out of 5 stars

Overall Good Experience

The instructive sign was helpful it took us quite a long time to "get our ducks in a row" in order to process our parking fee. Nice not to need a ticket in the window. The emailed receipt is a winner, as is the nudge notifying us that the time was about up. Next time will be easier.

July 29, 2023
Parking.com - SW 1st & Pine logo

Reply from Parking.com - SW 1st & Pine

Thank you for the review and feedback. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look