Parking.com - THE QReviews 

98
TrustScore 3 out of 5

3.1

1776 Curtis Street, 80204 Denver, CO, US


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See what reviewers are saying

Rated 3 out of 5 stars

I received a violation for non-payment, after which I had previously paid on. I did call and spoke with Angie 05/05/2025. She was polite and directed me to send my receipt copy to an email, as I was u... See more

Rated 2 out of 5 stars

Spots are entirely too tight, causing door dings on both sides of my car. Also, the automatic paying system screwed up in Dec/Jan not taking payment, causing late notices.

Rated 2 out of 5 stars

Bad experience. After credit card input, the screen said "Validate". Validate for what? What is being charged? Will the exit gate open when I leave? No one to talk to for help. How does the gate k... See more

Rated 5 out of 5 stars

Easy parking garage except the access to turn into the gate where you get into the levels of the garage. Very narrow going in and trying to exit.


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 1776 Curtis Street, 80204, Denver, CO, United States

  • (303)292-2160

3.1

Average

TrustScore 3 out of 5

98 reviews

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1-star

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Hasn’t replied to negative reviews

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3.1

All reviews

(98)

91 reviews in the last 12 months

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Rated 5 out of 5 stars

We found a parking space close to where…

We found a parking space close to where we live. It is a little pricey, but a good place to park our new car.

November 2, 2022
Parking.com - THE Q logo

Reply from Parking.com - THE Q

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 5 out of 5 stars

Cheap and very easy to use

Cheap and very easy to use . Thank you so much . I will definitely use this the next time I’m downtown Denver

September 13, 2021
Parking.com - THE Q logo

Reply from Parking.com - THE Q

Thank you for the review, Cody. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 3 out of 5 stars

Great Rates, App needs some work

Great Rates. The app is awful, my reservation has only pulled up 1/3rd of the time. Luckily the emailed barcode is great! Really wish you would integrate with my Commute FSA account (Wage Works) - it is rejected by them. I have to manually submit the expenses.

Love the prices, improve your app or new people dont waste your time downloading it.

June 18, 2020
Unprompted review
Parking.com - THE Q logo

Reply from Parking.com - THE Q

Thank you for the review, Kelli. We're sorry you had a negative experience with the our app. We appreciate the feedback and will take these things into consideration.

Thank you,
Parking.com

Rated 3 out of 5 stars

Website was lit... BUT

Website was lit but the QR code didnt work at the Parking Garage so I had to pay twice.

January 17, 2020
Unprompted review
Parking.com - THE Q logo

Reply from Parking.com - THE Q

Thank you for the review, Jake. Sorry to hear you had a negative experience. We have brought this to the attention of the local management team and someone will reach out to you to determine if a refund is due.

Thank you,
Parking.com

Rated 1 out of 5 stars

My parking ticket didn't scan

My parking ticket didn't scan. The garage had no record go my reservation. The app scan key was super blurry.

October 26, 2019
Unprompted review
Parking.com - THE Q logo

Reply from Parking.com - THE Q

Thank you for your review, Lindsey. Sorry you had a negative experience. This has been brought up to the local management team to review your reservation and to address the issue accordingly. You should hear from us soon.

Thank you,
Parking.com

Rated 2 out of 5 stars

Had Problems!

While the parking lot in Denver ultimately accepted the $20 prepayment that I made to parking.com, things did not go smoothly. The parking lot did not have an attendant and did not have a scanner at the gate for checkout. I had to press a call button and wait for someone to come on. I had to explain to her what I was trying to do, give her lots of codes, and eventually she opened the gate so that I could leave. By the time I left, there were six more cars backed up behind me - probably those drivers were very upset!!!

October 6, 2019
Unprompted review
Rated 1 out of 5 stars

Forced to double-pay

I paid through the Android app, but the garage's ticket scanner wasn't able to scan the app's QR code. With my car trapped and no human attendant in sight, I was forced to double pay to escape the garage.

September 26, 2019
Unprompted review
Parking.com - THE Q logo

Reply from Parking.com - THE Q

Hi Alan,

Thank you for your review. We're sorry you had a negative experience during your stay with us. This has been brought to the attention of the local management team. You should hear from them regarding the matter. If you do not, please email socialmedia@spplus.com so that we can have this resolved for you.

Thank you,
SP+ Team

Rated 1 out of 5 stars

Really bad

Really bad. There is no instructions to tell you how to scan your scanner on your email. I ended up having to buy a ticket. I paid $40 for the ticket and $20 for the online parking. When I tried to call to ask for help I got not answer, and there is nobody around to help. Not happy at all will not be using this service again.

August 31, 2019
Unprompted review
Rated 3 out of 5 stars

Easy reservation... execution not so much.

Although easy to find and purchase parking reservation, execution at reserved garage was not.

Had my printed pass as well as in my Apple Wallet and NEITHER would scan at the entry turnstile.

Luckily the call-button-attendant at The Q Downtown Denver let us in and then later allowed us to exit by verbally giving the reservation number.

We actually purchased two reservations as we had two cars and that car’s reservation had the same issue.

The Q stated they could not find the reservation but they took our info and allowed us to leave without any additional cost.

July 2, 2019
Unprompted review
Rated 1 out of 5 stars

My printed QR code did not work which…

My printed QR code did not work which delayed my arrival. The whole reason I reserved parking was to save time and instead, it took longer and left me stranded with a line of cars behind me at the entrance.

June 21, 2019
Unprompted review
Rated 1 out of 5 stars

The parking pass on my phone did not…

The parking pass on my phone did not work in The Quincy, Denver

April 19, 2019
Unprompted review
Parking.com - THE Q logo

Reply from Parking.com - THE Q

Hi Wendy,

Thank you for your review. We're sorry you had an issue scanning your parking pass at the location. Can you email us at RMMMountain@spplus.com so we can learn more about what may have happened to cause your pass not to work, please? Our top tip we recommend to customers having issues scanning, is to make sure your screen brightness is all the way up on your mobile device. Sometimes the readers cannot register the QR code when screens are dim. Also, please let us know if you had to pay again at the location in order to exit.

Thank you,
Parking.com

Rated 5 out of 5 stars

So great and cheap

So great and cheap. The only reason people wouldn’t take advantage of this site is because they don’t know about it yet!

April 17, 2019
Unprompted review
Parking.com - THE Q logo

Reply from Parking.com - THE Q

Thank you for your review Rich. We're glad you enjoyed your stay with us! Tell some friends about Parking.com and help them save too!

Thank you,
Parking.com

Rated 1 out of 5 stars

Scan code provided wouldn't read

Scan code provided wouldn't read, had to pay a second time to get out of the parking garage.

March 19, 2019
Unprompted review
Parking.com - THE Q logo

Reply from Parking.com - THE Q

Hi Bryan,

Thank you for your feedback. We're sorry you had issues scanning your pass at the facility. One tip we like to recommend is making sure the brightness on your mobile device is turned all the way up when scanning. I've refunded your online purchase since you've paid at the garage. Feel free to email us at RMMMountain@spplus.com if you have any additional feedback or need anything in the future.

Thank you,
Parking.com

Rated 1 out of 5 stars

Parking I purchased from parking.com…

Parking I purchased from parking.com didn’t work at the lot. Had to purchase at lot for $11 more than site suggested. Very frustrating.

February 4, 2019
Unprompted review
Parking.com - THE Q logo

Reply from Parking.com - THE Q

Hi Alicia,

Thank you for your feedback. We're sorry you had issues at the lot. Can you email us at RMMMountain@spplus.com with your reservation information? We'd like to refund your online pass since you had to pay on-site at the location.

Thank you,
Parking.com

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