Convenience and ease to park and make payment. Only complaint, need to update information poster. Rates posted much lower than what I actually paid.
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See what reviewers are saying
Would be much simpler to issue a ticket when entering and pay upon leaving!!! An attendant was there the whole time and could've easily done that!! This system requires too much time for the custome... See more
QR Code took me directly to the payment screen, which offered the precise two events from which I could select. The only concern was the expiration time was not correct: Paid $12 for a ten minute win... See more
The 1st time I went to use was in April 2023 to my CPA office and was fined $50 which took me 3 months to get resolved. My daughter had to drive because I had a stroke and was not allowed to drive, an... See more
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
2546 Coyne Street, 96826, Honolulu, HI, United States
- (808)330-7811
Asks customers to review
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Hasn’t replied to negative reviews
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Surprised the company is asking for a…
Surprised the company is asking for a review when i still have an unresolved issue. Pretty terrible experience with parking with this company.
Parking was expensive
It was easy to pay and remind service…
It was easy to pay and remind service was great 👍
Difficult to Log In
Sometimes it takes so long to log in.
Sometimes the app doesn't work.
You'll need to be in the parking lot to be able to actually log in. I tried to log in before I arrived, but it wouldn't work.
Intuitive
QR Code took me directly to the payment screen, which offered the precise two events from which I could select. The only concern was the expiration time was not correct: Paid $12 for a ten minute window? I assumed it was incorrect because the event began in 10 minutes. As it turned out, I had no issues.
I believe you mistakenly charged me
I believe you mistakenly charged me. I wasn’t even supposed to be charged as I was there only for under 15 minutes, but I believe I was charged $25. The elevator was broken and I had to go to the third floor just to pick up an item that was ready at the office.
Easy to maneuver the app
Easy to maneuver the app, lots of available stalls staff nice and consistent.
Super attentive customer service and…
Super attentive customer service and support. Mahalo nui!
Easy web access
It said free for first 2 hours but made…
It said free for first 2 hours but made me pay $11.
A lot older people have hard time using…
A lot older people have hard time using the app
Easy to use payment process.
Easy and clear directions on how to…
Easy and clear directions on how to use. Plus first 2 hours are free!
Easy to use -- first time user
This was my first time using parking.com and it was easy to do once I scanned the UR code.
Must not have figured out how to use…
Must not have figured out how to use the demo. I followed the prompts, filled in the various fields and clicked “generate” and the images that appeared bore no resemblance to the sketch I selected from me photo library. FYI: I’m using a 6 year old iPad Pro 17.2 IOS
JTH
Poor connection and insufficient…
Poor connection and insufficient instructions for people who have never done internet purchases.
So easy & convenient!!
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