Convenience and ease to park and make payment. Only complaint, need to update information poster. Rates posted much lower than what I actually paid.
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See what reviewers are saying
Would be much simpler to issue a ticket when entering and pay upon leaving!!! An attendant was there the whole time and could've easily done that!! This system requires too much time for the custome... See more
QR Code took me directly to the payment screen, which offered the precise two events from which I could select. The only concern was the expiration time was not correct: Paid $12 for a ten minute win... See more
The 1st time I went to use was in April 2023 to my CPA office and was fined $50 which took me 3 months to get resolved. My daughter had to drive because I had a stroke and was not allowed to drive, an... See more
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
2546 Coyne Street, 96826, Honolulu, HI, United States
- (808)330-7811
3.6
Average
71 reviews
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Hasn’t replied to negative reviews
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The interface is clunky
The interface is clunky, not intuitive.
It's okay, but it's slow to navigate. Too, too much scrolling. Pages covering up important parts of the app. Also, I did this transaction at night. So it was hard to read parts of the app.
November 26, 2023
Ease of platform use and payment.
November 25, 2023
How simple and easy (and affordable) it is to park in your lot.
Easy to do. Affordable and simple to use the machine.
November 5, 2023
It seemed complicated at first but…
It seemed complicated at first but became easier as I navigated through your site.
I appreciated the reminder text when time was about to run out.
November 5, 2023
The call back lady was rude!!!
I wasn't able to find a way to extend my parking time so I requested a call back. This was at 8:30 pm. I live in Honolulu and I got a call back at 2:30 in the morning!!! The lady that called me was rude and obviously didn't care that she woke me up in the middle of the night. This was an abject failure!!!
October 1, 2023
I paid for parking and still got a "notice"
I paid for parking, but still got a parking notice for $58! Hmmmmm. System not working so good.
October 4, 2023
Easy safe parking lot went for my…
Easy safe parking lot went for my appointment and got my first 2 hr Free!!
September 15, 2023
Reply from Parking.com - VARSITY BUILDING
Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.
Thank you,
Parking.com
Fined $58 and could not appeal on app
I went on the app. Scanned QR code. Correct date, selected 90 min. Charge was zero so I figured afternoon maybe no charge? When returning to the car - before 90 min, I got a $58 ticket. I could not appeal on the app.
September 16, 2023
Reply from Parking.com - VARSITY BUILDING
We're sorry you had a negative experience. This has been brought to the attention of the local management team.
Thank you,
Parking.com
Lots of parking
Lots of parking. Once I learned how to use the scan to pay to park it was easy
August 23, 2023
Reply from Parking.com - VARSITY BUILDING
Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.
Thank you,
Parking.com
Very efficient & fast :-)
July 23, 2023
Reply from Parking.com - VARSITY BUILDING
Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.
Thank you,
Parking.com
It took more than three tries to…
It took more than three tries to register my car online. I kept on getting "An internal error has occurred! Please try again later or contact the technical support" message.
July 7, 2023
Reply from Parking.com - VARSITY BUILDING
Sorry you had a negative experience. This has been brought to the attention of the appropriate team.
Thank you,
Parking.com
Easy and convenient!
June 23, 2023
Reply from Parking.com - VARSITY BUILDING
Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.
Thank you,
Parking.com
User interface needs work
So many steps needed before getting to an actual pay screen; as a tech-savvy user it was frustrating, so I can't imagine how difficult it might be for someone who might not be.
June 27, 2023
Reply from Parking.com - VARSITY BUILDING
Thanks for your review. We greatly appreciate your feedback.
Thanks,
Parking.com
The QR code made it easy to pay
June 9, 2023
Reply from Parking.com - VARSITY BUILDING
Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.
Thank you,
Parking.com
Easy to use parking app
June 5, 2023
Reply from Parking.com - VARSITY BUILDING
Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.
Thank you,
Parking.com
Unreliable signs
The signs that are displayed are inconsistent. I read one sign saying 2 hours free. But the other sign said what hours are for what cost. However the sign didn't address rates that were after 10 pm. There were about 5 groups of people confused what to do.
Also the QR code wasn't working for everyone.
If the rate is free for first 2 hours and it's any 2 hours of the day, Monday thru Sunday, that should be noted that you still have to go thru the online website.
June 3, 2023
Reply from Parking.com - VARSITY BUILDING
We're sorry you had a negative experience. This has been brought to the attention of the local management team.
Thank you,
Parking.com
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