Parking.com - VISITOR SURFACE LOTReviews 

187
TrustScore 4 out of 5

3.8

310 16TH AVE E, 98112 Seattle, WA, US


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Rated 3 out of 5 stars

After I parked I’m really new at this I’ve never done it before and I’m not very sharp on my phone so I didn’t know how to do the scan thing I’m kinda crippled so I couldn’t raise my arms high enough... See more

Rated 4 out of 5 stars

Parking is right by the entrance to the Kaiser Permanente optometry building. Very convenient. I was fortunate to get the last spot available in the middle of the day. Online payment is clumsy. Err... See more

Rated 4 out of 5 stars

The parking lot under Kaiser Permanente in Capitol Hill, Seattle is decent. It is well-lit and mostly easy to navigate. Because you are parked underground in a concrete structure, it needs a stronger... See more

Rated 1 out of 5 stars

My credit card info was rejected on a number of occasions. It's a new Capital One and has worked fine on other purchases. My old card worked o.k. This was at a Kaiser surface lot on Capital Hill... See more


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

3.8

Great

TrustScore 4 out of 5

187 reviews

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Hasn’t replied to negative reviews

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3.8

All reviews

(187)

91 reviews in the last 12 months

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Rated 4 out of 5 stars

Take your chances

It was easy to use the QR code and put in my information. However, the sign said patients could only park in stalls # 13 to 24 and there were no markings on any of the stalls to know what # space you were in.

May 16, 2024
Rated 3 out of 5 stars

What we have here is failure to communicate

I scanned to connect with parking.com, entered my license plate, etc. — and instead of acknowledging my purchase, the menu reverted to the beginning and had me go through all the steps again. This time, there was a message acknowledging my purchase. Fine. BUT— It turned out I had been charged twice!

April 26, 2024
Rated 1 out of 5 stars

Your site makes it difficult to…

Your site makes it difficult to understand WHAT you are paying for. I paid over $34 dollars to park for two hours. Apparently my choices were not in hours but in days.

April 11, 2024
Parking.com - VISITOR SURFACE LOT logo

Reply from Parking.com - VISITOR SURFACE LOT

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 5 out of 5 stars

Convenience

It made it easy to pay in the app and the notification to pay for more parking time was a great convenience. I like the parking app.

April 9, 2024
Rated 3 out of 5 stars

The App is not very intuitive to use.

The App is not very intuitive to use.

March 11, 2024
Parking.com - VISITOR SURFACE LOT logo

Reply from Parking.com - VISITOR SURFACE LOT

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 4 out of 5 stars

Since I’m a low tech kind of person

Since I’m a low tech kind of person, it took me a little time to go through all the steps and was a bit late for my appointment. Other than that it was okay. Many times I would like to be able to use just cash for people like me who are older and don’t have a lot of understanding of technology. Anyway it was fine after I figured out the steps.

March 7, 2024
Rated 4 out of 5 stars

I had to pay more during my stay

I had to pay more during my stay. I wish I could oat after versus before. Paid $5.00 when we weren’t there that long. If you timed in in app and then timed out the true cost would be there. My first time and it worked but not even sure I did it right. But had to pay up front.

March 11, 2024

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