It was easy to navigate through the website to pay. If you are going to an event they have an option to click that event for a cheaper rate. But for regular parking it does put a little hit on your wa... See more
Company replied
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-it took me longer to create a new account and submit a payment than it would’ve to have taken to find a free parking spot in the lot a few hundred feet away -$20 per hour to park also!? When no even... See more
Company replied
The website for payment is super complicated. It kept declining my email password when signing in. I extended my time therefore I needed re-sign in again of course it gave me trouble to log in again I... See more
easy to connect and the reminder is amazing. I do think it should save the information from the last purchase. I accidentally let it run out and forgot the spot # and the parking area due to me being... See more
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
6751 N SUNSET BLVD, 85305, Glendale, AZ, United States
- (623)264-7700
3.1
Average
300 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Horrible experience trying to leave the…
Horrible experience trying to leave the lot. It took 90 minutes before traffic cops or other parking lot employees showed up to manage traffic. Really took away from the overall experience of my event. It feels like money was stolen from me and I would not recommend this to a friend.
February 12, 2023
Reply from Parking.com - WESTGATE PHOENIX
Sorry you had a negative experience. This has been brought to the attention of the local management team.
Thank you,
Parking.com
Reply from Parking.com - WESTGATE PHOENIX
Thank you for the review. We're happy to hear it was so convenient!
Thank you,
Parking.com
The Site delivered as advertised
The Site delivered as advertised. They’re helpdesk support folks were very helpful and spot in with their information. Highly recommended them.
February 12, 2023
Reply from Parking.com - WESTGATE PHOENIX
Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.
Thank you,
Parking.com
Parking trouble
My parking pass stated to enter on a street that was closed. I had to drive around to many lots to find my actual parking lot during a very busy time.
February 7, 2023
Reply from Parking.com - WESTGATE PHOENIX
We're sorry you had a negative experience. This has been brought to the attention of the local management team.
Thank you,
Parking.com
Purchasing on website was easy and…
Purchasing on website was easy and straightforward. However, signage and employee direction at event parking was subpar. We were directed in circles and were unsure of where the parking lot was. Suggest more employee direction and more signs.
February 12, 2023
Reply from Parking.com - WESTGATE PHOENIX
Thank you for the feedback. This has been brought to the attention of the local management team.
Thank you,
Parking.com
Do I work here?
Your help wearing the vest would not look at us to let us know if we were in the right parking area or try to direct us to we’re to go. Two different workers were looking at their phones and not trying to direct traffic or look at us so we can ask were to park. Really bad coaching for the workers.
February 12, 2023
Reply from Parking.com - WESTGATE PHOENIX
We're sorry you had a negative experience. This has been brought to the attention of the local management team.
Thank you,
Parking.com
Parking
Was very happy. They sent me text and email when my time was coming up which helped.
February 5, 2023
Reply from Parking.com - WESTGATE PHOENIX
Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.
Thank you,
Parking.com
Reply from Parking.com - WESTGATE PHOENIX
Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.
Thank you,
Parking.com
I got a ticket saying I hadn’t paid for…
I got a ticket saying I hadn’t paid for parking when indeed I had
February 4, 2023
Reply from Parking.com - WESTGATE PHOENIX
We're sorry you had a negative experience. This has been brought to the attention of the local management team. You can dispute the violation with the provided information on the ticket.
Thank you,
Parking.com
Reply from Parking.com - WESTGATE PHOENIX
Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.
Thank you,
Parking.com
Was my first time using Parking.com and…
Was my first time using Parking.com and worked well. Easy to set-up account.
February 1, 2023
Reply from Parking.com - WESTGATE PHOENIX
Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.
Thank you,
Parking.com
Reply from Parking.com - WESTGATE PHOENIX
Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.
Thank you,
Parking.com
Easy and Quick
Had no issues. Able to park right outside store, complete my business and then return to work. Probally still had time to so some shopping.
Would be nice if app would give a time warning so you know when time is almost up since I saw your meter maid ticketing others around me.
February 2, 2023
Reply from Parking.com - WESTGATE PHOENIX
Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.
Thank you,
Parking.com
Paid for 3 hours
Paid for 3 hours. Returned to vehicle after 1.5 hours. Vehicle was ticketed for $10 after having been parked for 30 minutes. (timestamp on ticket)
February 8, 2023
Reply from Parking.com - WESTGATE PHOENIX
We're sorry you had a negative experience. This has been brought to the attention of the local management team.
Thank you,
Parking.com
I paid for parking and extended several…
I paid for parking and extended several times. Once even having to go outside to scan the code again because the app wasn’t pulling up my info and got a citation. Additionally I disputed and didn’t hear back. Awful experience. Would rather walk further to avoid using service
February 7, 2023
Reply from Parking.com - WESTGATE PHOENIX
We're sorry you had a negative experience. This has been brought to the attention of the local management team.
Thank you,
Parking.com
Very easy to use.
February 4, 2023
Reply from Parking.com - WESTGATE PHOENIX
Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.
Thank you,
Parking.com
just feet from the entrance to the…
just feet from the entrance to the building i was visiting
January 25, 2023
Reply from Parking.com - WESTGATE PHOENIX
Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.
Thank you,
Parking.com
I liked that I was able to quickly pay…
I liked that I was able to quickly pay for the parking spot. 5/5 ⭐⭐⭐⭐⭐ 😀
January 24, 2023
Reply from Parking.com - WESTGATE PHOENIX
Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.
Thank you,
Parking.com
Not a good system
Not a good system
Very frustrating
Just another way to get in costumers pockets
January 30, 2023
Reply from Parking.com - WESTGATE PHOENIX
We're sorry you had a negative experience. This has been brought to the attention of the appropriate team.
Thank you,
Parking.com
Easy to use app(scan worked great)
Easy to use app(scan worked great). Worked quickly and it was worth the price. Once I put in my license plate all info popped right up.
January 22, 2023
Reply from Parking.com - WESTGATE PHOENIX
Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.
Thank you,
Parking.com
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