Parking BuddyReviews 

Created with AI, based on recent reviews

Looking at 54 reviews, most reviewers were somewhat happy with their experience overall. Many customers found the booking process simple and the service reliable, with clear communication and timely drop-offs and pickups. Reviewers often highlighted the professionalism and friendliness of the staff, who were helpful and accommodating, especially for those with limited mobility. However, some customers also noted significant issues with contacting the company, particularly regarding incorrect phone numbers on booking confirmations and difficulties reaching customer service for last-minute changes. There were also reports of long waiting times for car collection, miscommunication about booking details, and instances where the meet and greet service did not operate as expected, leading to confusion and inconvenience. A few people experienced problems with their cars being returned late, in a different condition, or from an unexpected location, with some even reporting that their booking was not recognized.See more

Reviews shaping this summary

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Good experience! there was a delay in the Heathrow tunnel so they give precise instructions on how to handle such situation! Good communications over the phone! Just be patient as sometimes the delays... See more

Found very competitively priced meet and greet parking via Parking Buddy and the parking service provider was not disappointing! The only downside was not being able to get through to Parking Buddy... See more

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The contact number and the postcode on the email confirmation needs updating. Except this, brilliant service

Have used Parking Buddy before and were very good so decided to book through them for our recent trip from Heathrow T5. Did a bit of research via Trust Pilot on the companies displayed and chose Tria... See more