AVOID! In my experience he is very happy to communicate to get you to pay your fee and then goes radio silent. The website is constantly down as well so you need to whatsapp him.....which he ignores... See more
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See what reviewers are saying
Successful Appeal against a PCN from Nottingham Street car park, Melton Mowbray. Extremely poorly worded signs almost designed to catch people out. Premier Park rejected my appeal, so had to go to the... See more
Totally worth spending a few pounds to save you in excess of £100 being robbed by horizon. Couldn’t be easier, answer a couple lf questions and you get a template that you send off. My penalty notic... See more
Got ‘caught’ at the infamous McDonald’s Stansted scam hotspot. I know I could have appealed this myself for free but could not afford the time to trawl through the information on forums such as Mart... See more
Company details
Written by the company
REVIEW GUIDELINES: We value your feedback and invite you to leave an honest and genuine review of our company. Please note that we cannot guarantee the outcome of any appeal, so we ask that your review focuses on the quality of our service rather than the result of an appeal. We take the integrity of our reviews seriously. Any user found to be leaving a fake review may face legal action under the Defamation Act 2013, especially if they falsely imply that our business is fraudulent or a scam. Our mission is to combat unfair practices by parking companies. We appreciate your support in this effort. However, we reserve the right to take appropriate action against those who intentionally seek to damage our reputation. Thank you for your cooperation and understanding.
Contact info
1 Elmfield Park, Bromley, BR1 1LU, London, United Kingdom
- info@parkingmateuk.com
- parkingmateuk.com
Breach of guidelines
Great result using they’re advice will…
Great result using they’re advice will definitely use again.
Totally worth spending a few pounds to…
Totally worth spending a few pounds to save you in excess of £100 being robbed by horizon. Couldn’t be easier, answer a couple lf questions and you get a template that you send off.
My penalty notice was cancelled as a result of my appeal. Horizon are robbers and it’s good to see there are apps out there helping people shaft them back for a change!
Appeal
Totally shameful having to make a 4.99 payment to appeal wasn't my fault the cameras didn't register that I went to the car park twice not stayed all day.

Reply from Parking Mate UK
Easy process & a bargain!
They made the process very easy and the cost was next to nothing compared to what I would have had to pay for an actual ticket. I would definitely use this service again.
They have helped me successfully appeal…
They have helped me successfully appeal parking fines. The site is fairly easy to use. I have recommended it to nanny friends.
Highly recommend parking team
After reading the reviews and feedback, I decided to give them a try. To my surprise, the parking team successfully won the case on my behalf! I’m over the moon now that the case has been dropped and withdrawn. I’ve regained my faith—if you ever have an issue, don’t hesitate to call the Parking Mate team!"
good service
U told my complaint was rejected but I…
U told my complaint was rejected but I wrote to parking eye and thay council penalty so u were wrong.sorry.
Fantastic service
Fantastic service. Easy to use and got my parking charge cancelled without any fuss.
Won me a case saving lots of money, just need to communicate better.
Had my case (which concerned multiple parking tickets all with the same company) completely struck out. Leo is clearly very competent at this and was rightly confident throughout the process. I've only knocked a star off because his communication is poor in terms of not responding at all or leaving me on read taking days to respond. I very nearly settled the case as a result, but thankfully I didn't. Ultimately he's got me the outcome I wanted and saved me lots of money though.
ParkingEye defeated thanks to Parking…
ParkingEye defeated thanks to Parking Mate
I was sent a fine by ParkingEye claiming that I had overstayed my time in a shopping car park. Parking Mate provided an excellent letter for a small fee which set out my defence in precise detail, and I subsequently had my fine cancelled as a result. Parking Mate are well worth using in these circumstances.
2nd time and you are perfect
2nd time and you are perfect
just need more propmpt response on WahtApp fro a people like me have limited access to emails and I like simplified things
Shocking service
Shocking service! I have paid for £4.99 for the letter, once letter received, I have tried to submit the appeal, it didn’t work, then I have requested a help through WhatsApp, they have asked me for the photos of PCN, all submitted, yet no response, once chased - rude response received. Happy to share WhatsApp messages!

Reply from Parking Mate UK
ParkingMate have been successful in…
ParkingMate have been successful in cancelling a £270 ridiculous parking charge from a Macdonald’s carpark. Kept me updated throughout.
Rubbish
Rubbish. Not interested beyond providing a letter of appeal. Had high hopes due to positive reviews of this company. However, they are only interested in positive outcomes... anything less they ignore.

Reply from Parking Mate UK
Great service
Awesome result
Parkingmate team has guided me and supported through all that stressful exhausting and never ending journey but eventually my matter was discontinued and we won the case.
Very happy with result what else can I say when you get positive outcome.
Good luck everyone and wish you all to have the same good experience and result as me!
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