Parking Mate UK 

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See what reviewers are saying

Rated 1 out of 5 stars

AVOID! In my experience he is very happy to communicate to get you to pay your fee and then goes radio silent. The website is constantly down as well so you need to whatsapp him.....which he ignores... See more

Rated 5 out of 5 stars

Successful Appeal against a PCN from Nottingham Street car park, Melton Mowbray. Extremely poorly worded signs almost designed to catch people out. Premier Park rejected my appeal, so had to go to the... See more

Rated 5 out of 5 stars

Totally worth spending a few pounds to save you in excess of £100 being robbed by horizon. Couldn’t be easier, answer a couple lf questions and you get a template that you send off. My penalty notic... See more

Rated 5 out of 5 stars

Got ‘caught’ at the infamous McDonald’s Stansted scam hotspot. I know I could have appealed this myself for free but could not afford the time to trawl through the information on forums such as Mart... See more

Company details

  1. Mediation Service

Written by the company

REVIEW GUIDELINES: We value your feedback and invite you to leave an honest and genuine review of our company. Please note that we cannot guarantee the outcome of any appeal, so we ask that your review focuses on the quality of our service rather than the result of an appeal. We take the integrity of our reviews seriously. Any user found to be leaving a fake review may face legal action under the Defamation Act 2013, especially if they falsely imply that our business is fraudulent or a scam. Our mission is to combat unfair practices by parking companies. We appreciate your support in this effort. However, we reserve the right to take appropriate action against those who intentionally seek to damage our reputation. Thank you for your cooperation and understanding.


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The appeal worked!!

The appeal worked! Thank you so much!
Easy process with great communication too!
Will definitely use again, and have already recommended to friends and family

December 21, 2023
Rated 1 out of 5 stars

I contacted this company based on the…reviews

I contacted this company based on the reviews and the circumstances I received a fine from CEL. Paid for them to ‘write’ a letter of appeal which got rejected and have tried to contact them for advice on the contents of the letter from CEL to no avail. Email address when used comes back as unable to deliver, tried what’s app and got automated message advising to send a message on the website. Tried that told I was not authorised!! Waste of time think I would have had more of a chance if I had explained the circumstances.

December 13, 2023
Unprompted review
Parking Mate UK logo

Reply from Parking Mate UK

Hi Jacqui,

The service provides instructions for you to submit to POPLA if your appeal is rejected.

We do not offer an email support service to handle appeals, we provide appeal letters and instructions on what to do if your appeal is refused.

Please do not ignore the emails we sent you or follow the instructions which tell you how to handle your appeal to avoid disappointment.

Trying to explain the situation rarely works.

Rated 5 out of 5 stars

Fight the power!

Excellent service, very easy to use, and got me great results. I highly recommend to anyone who wants to fight the power!

December 6, 2023
Rated 1 out of 5 stars

Im not recommend to waist your…

Im not recommend to waist your money,they sending probably same letter for everyone who buy this service, i lost all appeals and no futher help from them,i think better i would apeal and use my own words in letter explaining situation rather then upload their letter, im not recommending, dont waist money just use your own words when making appeal

October 29, 2023
Rated 5 out of 5 stars

Effective, legally-backed appeal

All the legal terms and laws of parking on private land have become known to me when using this service, and were all served to the parking operator fairly when I submitted my appeal on POPLA. They had no chance to challenge my legally-backed argument and they knew they're fighting a losing battle and soon after dropped the PCN. It was a succesful and worthy experience, and it feels great to fend off those bullies from intimidating you to pay for "contraventions" you did not commit. I strongly recommend this service, as it is easy to use, transparent and hassle-free, where you can tailor the appeal according to your specific case. This is especially suitable for any working individual who doesn't have time to follow up on trivial yet painstaking matters such as parking tickets. I put a lot of time on research until I found this service, this should become more known to help more people.

September 16, 2023
Rated 5 out of 5 stars

Fantastic service and advice

Fantastic service and advice, Best fiver i've ever spent getting a £70 parking charge for overstaying in Tesco's carpark cancelled. Easy to use website and process. Kept informed with good advice and the letter they sent me to appeal was an instant success.. Would definitely recommend if you've had an unfair penalty charge.. Thank you..

November 16, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Managed to successfully appeal a parking ticked thanks to Parking Mate who provided a detailed and professional letter along with comprehensive instructions in how to submit (including what info to supply and what to omit). The wording on the PCN leads you towards supplying info that's not legally required; thanks to Parking Mate's step by step instructions i avoided making that mistake. Would use again and happy to recommend to others.

August 7, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

A very efficient, straightforward and professional service which enabled me to successfully appeal against a parking ticket. I will definitely use again, should the situation arise. Thank you 😃

November 15, 2023

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