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Rated 5 out of 5 stars

1st class service from beginning to end. Easy to find due to the excellent directions, minimal fuss paperwork, our baggage was taken and put into a people carrier which we shared with another couple.... See more

Company replied

Rated 5 out of 5 stars

Had a fantastic parking experience with ParknCruise, Southampton. Everything really well organised. Very helpful and friendly staff. Short journey by mini bus to dock and very short waiting time... See more

Company replied

Rated 5 out of 5 stars

Amazing!! What an excellent service! From the moment we pulled up, staff were at hand to show us where to temporarily park the car. We were greeted by name (having probably read our registration numbe... See more

Rated 5 out of 5 stars

Outstanding is the word that springs to mind when describing our experience at ParknCruise Southampton. We arrived on a non cruise day to drop off our car in readiness for our return from New York.... See more

Company details

  1. Vehicles & Transportation

Information provided by various external sources

Cruise car parking in Southampton for passengers and crew. Indoor, secure car parking. Dedicated free minibus to and from terminals.


Contact info

5.0

Excellent

TrustScore 5 out of 5

313 reviews

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Rated 5 out of 5 stars

Excellent service.

Excellent service.
With a toddler with us can be a stressful time but the staff were brilliant. Felt comfortable leaving car there.
Will definitely use again

May 4, 2018
Unprompted review
ParknCruise UK logo

Reply from ParknCruise UK

Hi Amy

Thank you very much for leaving a 5 star review.

The ParknCruise Team

Rated 5 out of 5 stars

Everything worked well

Everything worked well. Rang me the day before to check my expected arrival time, in the event I arrived 1 hour early but no problem, taxi (included in the price) ordered & arrived quickly, no problems.
Rang on return, everything explained clearly, taxi driver phoned when he entered the terminal, no problems.
All together a very good experience with very helpful and efficient staff. If I need parking in that area again I will be using them.

May 4, 2018
Unprompted review
ParknCruise UK logo

Reply from ParknCruise UK

Hi Brian

Great to hear you had no problems. We look forward to seeing you again in the future. Many thanks for leaving a 5 star review.

The ParknCruise Team

Rated 5 out of 5 stars

Fabulous service

Fabulous service, staff really friendly and helpful, will book with them again!

May 4, 2018
Unprompted review
ParknCruise UK logo

Reply from ParknCruise UK

Thank you Mrs Edney :)

The ParknCruise Team

Rated 5 out of 5 stars

April 2018 Britannia

First time with ParknCruise,found them a very easy and hassle free company to use. We parked for 2 weeks while cruising on Britannia. Would certainly use this company again.

May 4, 2018
Unprompted review
ParknCruise UK logo

Reply from ParknCruise UK

Great to hear!

The ParknCruise Team

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant - no problems at all and very swift with dropping off and picking us back from the port. I felt both cars were very safe.

May 4, 2018
Unprompted review
ParknCruise UK logo

Reply from ParknCruise UK

Hi Miss Cook

Thank you for your kind 5 star review.

The ParknCruise Team

Rated 5 out of 5 stars

5 Star Parking

Excellent parking service - on arrival the friendly staff helped transfer our cases from our car to the transfer car. The transfer takes about 10 minutes. On arrival back to the Uk we phoned ParknCruise once we had cleared customs and our transfer car arrived within 10 minutes. A warm welcome from the staff at Parkncruise who once again helped transfer our cases from car to car. We will definitely use ParknCruise again and would thoroughly recommend them. We felt safe in the knowledge our car was left in a secure and undercover carpark at a very competitive price
T&G Elms

May 4, 2018
Unprompted review
Rated 3 out of 5 stars

Map Poor

The office, car reception area, waiting room and toilets are all modern, clean and good quality. The people carrier journey to the port was comfortable and the driver entertained us well. The price was fair. We would have given a 4 star rating but for one important factor. As expected, a map was sent to us by email. The map when printed was low definition and small with road names almost unreadable. Given the complexity of roads around the ParknCruise facility, My wife and I missed a turn and had some difficulty in finding our way amongst the maze of warehouses. I mentioned this to the staff greeting us and suggested that the map be improved. I was told that most other customers found the way without difficulty and there was no need for improvement. I could now find ParknCruise easily but I still recommend that the map be improved for "first timers".

May 4, 2018
Unprompted review
Rated 5 out of 5 stars

Absolutely excellent

Absolutely excellent, I could not recommend highly enough. Excellent experience right from initial booking, arrival greeting and management, to transfer, pickup and eventually leaving the parking facility. Car and mileage photographed on arrival and car delivered back to us in perfect condition. If only the airport off site parking facilities I have previously used were half as good as this. A truly 5 star service matched by 5 star people.
Will definitely use again and not hesitate to recommend.

May 4, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. The staff were very friendly and helpful - they helped us with our luggage. A coach took us to the ship within 10 minutes or us arriving and a taxi collecting us on our return again within 5 minutes. Would definitely recommend.

May 2, 2018
Unprompted review
Rated 5 out of 5 stars

Amazing!

Amazing!! What an excellent service! From the moment we pulled up, staff were at hand to show us where to temporarily park the car. We were greeted by name (having probably read our registration number - and we were expected) even so; brilliant customer service. More staff unloaded our luggage and we were asked to wait in a little office. We were there less than 5 minutes, then the taxi arrived - who drove directly to the cruise terminal. Would highly recommend and will certainly use again. Exactly the same treatment on our return - car waiting for us and help with our luggage too.

May 2, 2018
Unprompted review
Rated 5 out of 5 stars

Very helpful prior to booking

Very helpful prior to booking, very friendly greeting on arrival, efficient transfer to cruise terminal. Pick-up vehicle arrived 10 minutes after we called after disembarking, 15 minutes later we were on our way home. Would definitely use again.

May 2, 2018
Unprompted review
Rated 5 out of 5 stars

Very good service

Easy to find the premises and a friendly, reliable service. Taxi was with me within a few minutes and took me right to departure building. On return, asimilarly quick service.

May 2, 2018
Unprompted review
Rated 5 out of 5 stars

Very helpful and friendly

Very helpful and friendly. First time parking for a cruise, they made it work for us. Missed the turning but soon found them. Car was under cover the whole week.

April 21, 2018
Unprompted review

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