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Rated 5 out of 5 stars

1st class service from beginning to end. Easy to find due to the excellent directions, minimal fuss paperwork, our baggage was taken and put into a people carrier which we shared with another couple.... See more

Company replied

Rated 5 out of 5 stars

Had a fantastic parking experience with ParknCruise, Southampton. Everything really well organised. Very helpful and friendly staff. Short journey by mini bus to dock and very short waiting time... See more

Company replied

Rated 5 out of 5 stars

Amazing!! What an excellent service! From the moment we pulled up, staff were at hand to show us where to temporarily park the car. We were greeted by name (having probably read our registration numbe... See more

Rated 5 out of 5 stars

Outstanding is the word that springs to mind when describing our experience at ParknCruise Southampton. We arrived on a non cruise day to drop off our car in readiness for our return from New York.... See more

Company details

  1. Vehicles & Transportation

Information provided by various external sources

Cruise car parking in Southampton for passengers and crew. Indoor, secure car parking. Dedicated free minibus to and from terminals.


Contact info

5.0

Excellent

TrustScore 5 out of 5

313 reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic experience

This firm gave my wife and I the most fantastic service. I cannot sing their praises enough. From the politeness of the staff to the attention to detail a perfect experience. Thank you.

April 18, 2018
Unprompted review
Rated 3 out of 5 stars

DROP OFF WENT VERY SMOOTHLY

DROP OFF WENT VERY SMOOTHLY WITH NO PROBLEMS. UNFORTUNATELY THE SAME COULDN'T BE SAID FOR OUR COLLECTION FROM THE PORT AS RANG FOR OVER HALF AN HOUR BUT GOT NO REPLY. WE WERE JUST ABOUT TO GET OUR OWN CAB AFTER WALKING ALL AROUND THE CRUISE CAR PARK TO TRY TO FIND OUT WHERE TO GO. EVENTUALLY WE GOT A CALL SAYING THAT A CAB WAS ON IT'S WAY. IT ARRIVED BUT WAS NOT BIG ENOUGH TO TAKE 4 PEOPLE ALTHOUGH I HAD STATED THAT 2 COUPLES WERE READY FOR COLLECTION. WAS OK ONCE WE WERE COLLECTED.

April 18, 2018
Unprompted review
Rated 5 out of 5 stars

First class experience.

Excellent service from booking right through to collecting the car and driving home. taken to ship within minutes of arrival and collected 10 mins after we rang on return.

April 18, 2018
Unprompted review
Rated 5 out of 5 stars

Can’t fault the level of service.

Can’t fault the level of service.
We were met and they helped remove our luggage
Within a very short space of time the transport to take us to Southampton docks arrived, and they loaded our luggage.

On return - the journey back was just as good. We called when we got the luggage, they had already set off to collect us, James attempted to load all the luggage himself (we helped) but agaitn straight back and they even had our car ready so James reversed back so it was unbelievably easy to reload our car.

Would use again, and highly recommend their service

April 18, 2018
Unprompted review
Rated 5 out of 5 stars

Excellant service

The staff were very friendly and helpful as we had my disabled mother with us including helping to load up and unload the Taxis which transferred us to and from the docks. I would readily use this company again, especially as they are almost 50% cheaper than those use by the cruise lines, and I would recommend to other people.

April 18, 2018
Unprompted review
Rated 5 out of 5 stars

The service was excellent when we…

The service was excellent when we arrived to drop our car off. Quick and easy process . On return we had a taxi to collect us and our luggage and when we arrived to Collect our car 2 members of the team were there to assist.
Thanks again great experience.

April 18, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent friendly service

Excellent friendly service. No hanging around waiting for mini buses as a taxi was arranged for us to and from the berth. The car was kept inside so free from the normal ‘seagull deposits’ when parking outside in Southampton.
Overall I would definitely recommend 5em and will definitely use again on our next departure from Southampton.

April 18, 2018
Unprompted review

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