Needed to change days on reservation. Called number, received message to email which I did. No person answers phone. No response to email. Guess you have to dispute it with credit card company, th... See more
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See what reviewers are saying
I have an frequent parker account, but it would not accept my password. I wanted to get points for my upcoming parking event. It did not accept my prior acceptable password so I tried to get a tempo... See more
We were nervous as we have never used this type of service before. We were very pleasantly surprised as we pulled into the lot at 4:30 AM, were greeted immediately, told where to park and were picked... See more
We prepaid for parking at Oakland’s Park n Fly location 5 days ago. When we arrived with out QR code, the lot attendant informed us they do not accept ParkrideFly USA vouchers. They said it’s a scam... See more
Company details
Contact info
212 Mill Street 2nd Floor, 06037, Berlin, United States
- 866-922-7275
- parkrideflyusa.com
3.1
Average
9K reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Have used Park Ride Fly USA in the past
Have used Park Ride Fly USA in the past. Easy signup! Very convenient location! Definitely recommend!
May 4, 2021
Easy website to book airport parking…
Easy website to book airport parking reservations. I appreciate the AARP discount as well. I chose this parking lot based upon the great customer reviews. Hopefully I can add to those reviews after my parking experience.
May 4, 2021
My parking of choice for MKE
Always prompt courteous and timely service. My parking of choice at MKE
May 3, 2021
Disappointed
Disappointed. I used to use Park Ride Fly monthly. It's been a couple of years since I have traveled. I could not sign into my account - my email was recognized, but my password wouldn't work and I did NOT get a reset link, even when I tried several times over a number of days. No luck. I called. No one is answering phones, the directions were to email, so I did and received a same-day response with a link to access my account. I reserved my parking on my phone but did NOT receive a confirmation email, so had to download the pdf and then email it to myself to print off from the computer to have the info to give when we park. I haved always loved this company and am frustrated that it was so difficult to book.
May 1, 2021
Very easy and convenient
Very easy and convenient. Everybody I dealt with -- drivers, cashiers -- were very professional and friendly. Well worth the money. Thank you!
May 1, 2021
I paid online and i did not get a…
I paid online and i did not get a confirmation number which caused a lot of issue for me
April 30, 2021
Customer Service
April 30, 2021
Our LGA go to
Park here whenever we travel out of LGA. Never have an issue, nice customer service, van to airport on demand. Sometimes a small wait but never anything too long. Close to airport. Reservations a must.
April 29, 2021
Don't like customer service
1. Can't speak directly with customer service. Can only email
2. Sign not big enough at the Hampton Inn Facility. We had to drive around twice to find it.
3. Did not credit me 2 days of parking. I had to come back from vacation early because emergency at home
April 29, 2021
Very good service I was worried about…
Very good service I was worried about flying n parking but not anymore I also needed a copy of my reservation to be sent to my phone so I could copy it Bo problem they immediately got back to me
April 28, 2021
Our vehicle was damaged while we were…
Our vehicle was damaged while we were away and no incident report was taken. We were told that the camera would be reviewed and we would be contacted by management, but we have heard nothing.
April 28, 2021
Great service and easy to use
April 27, 2021
Convenient and trustworthyl
April 27, 2021
Always a pleasure using park ride and…
Always a pleasure using park ride and fly we've been using them for several years mostly out of Midway but the O'Hare location is just as great
April 27, 2021
Using the website to make a reservation…
Using the website to make a reservation was fast and easy.
April 26, 2021
100% SATISFIED
The staff was very friendly. Got us to the airport in minutes. From the time we arrived the parking lot. We were dropped off in 8 minutes. 100% SATISFIED
April 26, 2021
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