Our experience at Partridge MINI was wonderful from day one up to the handover of the car. Ricardo Lopes was incredibly helpful, knowledgable and patient. We weren’t sure about what we wanted and he... See more
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Review summary
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We recently purchased a Mini from Shaun at Partridge Mini Chandlers Ford. The service we received from Shaun excellent. Shaun was very helpful, knowledgeable, patient, answered all our questions c... See more
Company replied
We have been very impressed with staff at Partridge Mini over the years. We collected Mini number 4 today! Jack has looked after us from day one of this purchase. He has been kind,attentive and nothi... See more
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I can’t recommend Chris at Partridge MINI highly enough! From start to handover, he has been absolutely amazing — friendly, professional, and genuinely helpful every step of the way. Nothing was too m... See more
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Company details
Written by the company
Welcome to Partridge MINI. Your authorised local MINI retailer, with excellent offers on new and approved used MINIs. Visit us today.
Contact info
United Kingdom
- partridgemini.co.uk
4.9
Excellent
347 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Shaun was very helpful and…
Shaun was very helpful and knowledgeable and friendly
January 16, 2026
Unprompted review
Reply from Partridge MINI
Hi Maggie
Thank you for the great review and we wish you many happy motoring miles in your new MINI!
Best wishes The Partridge Team
Rowan we gave us exceptional customer…
Rowan we gave us exceptional customer service with concise and appropriate information to make the buying great
January 15, 2026
Unprompted review
Reply from Partridge MINI
Thank you for leaving such great comments on your purchasing experience with Rowan, we know he will be delighted and we are thrilled you have enjoyed the Partridge experience.
Wishing you many happy motoring miles in your new MINI.
Best wishes The Partridge Team
Ricardo our dealer was enthusiastic…
Ricardo our dealer was enthusiastic about his product our mini countryman and was quick and efficient with our order. Recommended dealership.
January 13, 2026
Unprompted review
Reply from Partridge MINI
Hi Suzanne
Thank you so much for your kind review!
We are thrilled to hear that Ricardo’s enthusiasm and efficiency made your experience with your MINI Countryman such a positive one.
We truly appreciate your recommendation and look forward to welcoming you back again in the future. Enjoy your new MINI!
Best wishes The Partridge Team
Excellent sales process from Ben
January 14, 2026
Unprompted review
Reply from Partridge MINI
Hi Paul
Thank you so much for your review, it is really appreciated.
Best wishes The Partridge Team
Had an extended test drive in a JCW…
Had an extended test drive in a JCW with Partridge. Jack the Mini Expert there was great. Not pushy and was extremely helpful. Decided to hang on to my current car for a bit but will be going back to them for a deal later in the year!
January 10, 2026
Unprompted review
Reply from Partridge MINI
Hi Darren
Thank you so much for taking the time to leave such a lovely review!
We are really pleased to hear you enjoyed the extended test drive in the MINI JCW and that Jack looked after you so well — we will be sure to pass on your kind words to him.
We’ll look forward to welcoming you back later in the year when you’re ready, and we’ll be happy to help find the perfect MINI for you. Thanks again for choosing Partridge!
Best wishes The Partridge Team
Rowan was extremely pleasant and…
Rowan was extremely pleasant and patient during my recent vehicle purchase.
January 12, 2026
Unprompted review
Reply from Partridge MINI
Hi Sheila
Thank you for taking the time to leave a review for your recent Partridge experience, from which we are delighted to learn Rowan was most helpful, we know he will be thrilled with your comments.
Wishing you many happy motoring miles in your new MINI.
Best wishes The Partridge Team
very professional helpful service and…
very professional helpful service and friendly knew exactly what we wanted. Shaun Greenley really made our experience great and we successfully purchased a mini seamless and such a pleasure to actually have someone who listened wasn't pushy and knew the product. Thank you so very much
January 9, 2026
Unprompted review
Reply from Partridge MINI
Thank you so much for your kind words! We are delighted to hear you had such a positive Partridge experience and that everything went smoothly with your MINI purchase.
Shaun will be thrilled to know his knowledge, professionalism, and friendly, no-pressure approach made such a difference. It’s always our aim to really listen and help customers find exactly what they are looking for.
Thank you again for choosing us – we truly appreciate your support!
Bet wishes The Partridge Team
Superb experience from start to finish
Superb experience from start to finish. Special thanks to Ben for making the process of changing cars so stress free! Professional and friendly team. Highly recommend
January 5, 2026
Unprompted review
Reply from Partridge MINI
Hi Duncan
Thank you so much for your review and for the recommendation, which is greatly appreciated and we are delighted to learn that your experience was stress free from start to finish!
Ben will be thrilled with your feedback and we wish you very many happy motoring miles in your new MINI.
Best wishes The Partridge Team
Buying my new Mini
From start to finish, ordering my new MINI was an outstanding experience. The Partridge Mini motability expert Ricky was so welcoming, knowledgeable, and genuinely interested in making sure I got exactly the right car for my needs. Nothing ever felt rushed or sales-driven — just honest advice, clear explanations, and excellent communication throughout the whole process.
Every question I had was answered promptly and thoroughly, and I was kept fully informed at each stage of the order. The attention to detail and level of customer care were exceptional, making what can often be a stressful process feel easy and enjoyable.
Ricky truly went above and beyond, and it’s clear he takes real pride in both the MINI brand and his customers. I wouldn’t hesitate to recommend Partridge Mini to anyone considering a new MINI — a first-class experience in every respect.
January 4, 2026
Unprompted review
Reply from Partridge MINI
Hi Mark
Thank you so much for taking the time to share such a wonderful review. We are absolutely delighted to hear that your MINI ordering experience was such a positive one.
Ricky will be thrilled to read your kind words — he takes great pride in making sure every customer feels informed, comfortable, and confident throughout the process, and it’s fantastic to know that came through.
Thank you again for choosing Partridge MINI and for your recommendation — we hope you enjoy every moment with your new MINI!
Best wishes The Partridge Team
Great service no over selling friendly…
Great service no over selling friendly and relaxed. Really happy with the service from start to finish. Thanks Jack
January 4, 2026
Unprompted review
Reply from Partridge MINI
HI Jane
We really are delighted to receive the glowing review of your recent Partridge experience.
We know Jack will be thrilled to receive such praise and we look forward to seeing you again soon.
Best wishes The Partridge Team
Great customer service
Great customer service, Jack Anderson-Sharpe was professional, relatable and made our experience enjoyable.
Thanks Jack 👍
January 4, 2026
Unprompted review
Reply from Partridge MINI
Hi Simon
Thank you so much for the glowing review!
Jack will be delighted to receive such praise and we look forward to seeing you in the future.
Best wishes The Partridge Team
Buying a car made simple and friendly
Buying a car made simple and friendly! Really appreciated Rowan’s help today. We valued his friendly, non pushy, ultra clear and non fussy approach. Very excited to get our new car very soon!
January 3, 2026
Unprompted review
Reply from Partridge MINI
Hi Sammy
Thank you for your glowing review, which is very much appreciated and we are delighted you have enjoyed the Partridge experience.
We will certainly pass on your feedback to Rowan, who we know will be thrilled with your comments.
We look forward to welcoming you back very soon to take delivery of your new MINI.
Best wishes The Partridge Team
Used car purchase.
My wife and I recently purchased a used mini from Partridge Mini in Southampton. We were greeted at the showroom by friendly staff and taken to Ricky Lopes whom we had arranged to see about the car we were interested in. Ricky's service was excellent. He was friendly and knowledgeable about the car we had arranged to see and had it all ready for us to test drive. We felt under no pressure at any time. On return from the test drive we informed Ricky of our intention to purchase the vehicle. He took us through the whole purchase process quickly and efficiently, explaining all our options clearly and concisely. The whole process was very easy from our initial contact with Partridge to collecting the car a week later. I am very satisfied with our dealings with Partridge Mini and especially Ricky the salesperson.
December 10, 2025
Unprompted review
Reply from Partridge MINI
Dear Mr Mcshea
Thank you so much for taking the time to leave such a lovely review.
We are delighted to hear that you and your wife had such a positive experience when purchasing your MINI with us. We are delighted to hear that you felt welcomed, relaxed and well looked after throughout the process.
Ricky will be especially pleased to hear your kind words about his friendly, knowledgeable, and pressure-free approach.
Thank you again for choosing Partridge MINI – we hope you enjoy many happy miles in your MINI, and we look forward to welcoming you back in the future.
Best wishes The Partridge Team
Wonderful service from Ricky
Our experience at Partridge MINI was wonderful from day one up to the handover of the car. Ricardo Lopes was incredibly helpful, knowledgable and patient. We weren’t sure about what we wanted and he made sure to take time to explain pros and cons of each car for our circumstances and that was crucial for us to make a decision. Ricky was available to answer all of our questions and made us feel at ease throughout the whole process. Can’t recommend him enough if you’re planning to buy a car from this dealer.
December 1, 2025
Unprompted review
Reply from Partridge MINI
Hi Geraldine
Thank you so much for taking the time to share your experience and for the recommendation!
We are delighted to hear that Ricky provided such wonderful service and made the entire journey so smooth and enjoyable.
His patience, knowledge, and dedication to understanding your needs are exactly what we strive for at Partridge MINI and we will certainly pass on your kind words to him.
Enjoy your new car, and we look forward to welcoming you back in the future!
Best wishes The Partridge Team
Excellent service
Excellent service, support and expertise provided by Chris Holder at Mini Partridge.
Car was designed using their configurator & then we added on the body kit and options to create a really unique and great looking JCW.
Really pleased with the end result when it was delivered 14 weeks later.
Well done 👍
December 19, 2025
Unprompted review
Reply from Partridge MINI
Hi Jeff
Thank you for taking the time to share such a positive review of your Partridge experience, which is very much appreciated and we know Chris will be delighted to receive such feedback.
It’s great to know you enjoyed using the configurator and that the additional body kit and options helped create a truly unique JCW.
Thank you again for your kind words and for choosing Partridge MINI — we hope you enjoy every mile in your new car
Best wishes The Partridge Team
From Mini Cooper to Mini Countryman
Just picked up my new countryman from partridge. TBH I was nervous about changing from my cooper s to a bigger car and an automatic! I shouldn’t have worried! Ricky Lopez guided me through the process and gave me so much confidence, he was brilliant from start to finish, and made the whole experience so easy, and fun. He helped to find me my dream car! Thank you! He is so knowledgeable and his enthusiasm is infectious! Highly recommend!
December 19, 2025
Unprompted review
Reply from Partridge MINI
Hi Marie
Thank you so much for this amazing review! We’re absolutely thrilled to hear how much you’re loving your new Countryman—and even more pleased that the move from a Cooper S (and to an automatic!) turned out to be such a great experience.
Ricky will be delighted to read your kind words. His knowledge, enthusiasm, and genuine care for our customers really do make a difference, and it’s fantastic to hear that he helped you feel confident every step of the way while finding your dream car.
Enjoy every mile in your new MINI, and thank you again for choosing Partridge and for the glowing recommendation. We look forward to welcoming you back in the future!
Best wishes The Partridge Team
Ben Sillence was most helpful from the…
Ben Sillence was most helpful from the first contact to the handover.
He was very professional during the whole process and made it a very good experience buying our loverly Mini Cooper S.
December 18, 2025
Unprompted review
Reply from Partridge MINI
Hi Caroline
Thank you for the wonderful review, its great to know that Ben was both helpful and professional in creating a good buying experience and your comments are very much appreciated.
We will certainly share your feedback with Ben, which we know will be delighted to receive.
We wish you many happy motoring miles in your lovely MINI Cooper S.
Best wishes The Partridge Team
Exceptional customer service
I have just purchased a new Mini from Ricardo Lopez. It was an absolute pleasure doing business with him, he was professional and courteous at all times. His patience and good humour made the whole process completely straightforward with no issues whatsoever.
December 16, 2025
Unprompted review
Reply from Partridge MINI
Hi Steve
Thank you for the review and your wonderful feedback, which we are delighted to see and to hear you enjoyed the purchase of your new MINI.
We will certainly pass your comments onto Ricardo, who we know will be thrilled.
Wishing you many happy motoring miles.
Best wishes The Partridge Team
Ben was great
Ben was great. Excellent test drive and ran through all of the options. Not pushy.
December 13, 2025
Unprompted review
Reply from Partridge MINI
Hi Ellie
Thank you for taking the time to leave a review, which is very much appreciated and we will certainly share with Ben, who we know will be delighted to receive your feedback.
Best wishes The Partridge Team
Reply from Partridge MINI
Hi Jayne
Thank you for taking the time to leave a review, which we know Ben will be delighted to receive.
Best wishes The Partridge Team
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