Ordered with them 10 days ago. Items have not even been shipped at this point. Confirmation email came from Hotpoint, Customer services links to Hotpoint. But they claim they are not affiliated with t... See more
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Website is really hard to navigate but found the part in the end. Control board had corroded on top of dishwasher panel which is a really bad design. Out of warranty so had to buy a new one. Cost of i... See more
Company replied
Website was helpful in finding the parts to fit my machine. Parts themselves good quality OEM as you'd expect. Hefty next-day delivery charge and they still took more than 24hrs to despatch the... See more
Easy to find the parts once I had the right appliance model number. It would be more helpful if the codes were clearer. There are numerous codes on each appliance and not entirely obvious which... See more
Company details
Information provided by various external sources
Why Indesit Spare Parts? We offer genuine parts, direct from us, the manufacturer! We also offer a price match guarantee on all our parts. Customer Support is available 7 days a week
Contact info
Morley Way, PE2 7LB, Peterborough, United Kingdom
- parts.indesit.co.uk
2.4
Poor
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
N0 picture on the website so took a…
N0 picture on the website so took a chance for the door spacer.Too long for the door so tried to cut it down and it fell apart.WASTED £12.then cut down a rawl plug and it worked perfectly.
November 19, 2021
Relatively quick delivery
Relatively quick delivery. A bit pricey but it's a seller's market in this regard. Easily fitted and hopefully long lastinh
November 19, 2021
the part was not delivered next day as…
the part was not delivered next day as stated
November 19, 2021
Very good service
Very good service, Much better than your 10 Year guarantee who after 3 Long phone calls to get this part only to be told that it not in stock at the moment.
I hope if anything does go wrong with the freezer under the 10 Year Guarantee I cross my fingers.
November 19, 2021
I ordered the stuff I needed online
I ordered the stuff I needed online, and it arrived when I was told it would - no problems!
November 19, 2021
Great price brilliant service
November 19, 2021
Reliable product
Product was as described and fully fit table as expected. The pricing was reasonable and delivery as promised.
November 19, 2021
Service very poor had to phone to find…
Service very poor had to phone to find out where my part was and told it had just left the depot waited arrived after five days with no help from the ordering part of the spares
November 19, 2021
Excellent service
Excellent service. Indesit shelf great, well packed. Made a vast difference to the fridge capacity.
Thank you - delighted.
November 19, 2021
Arrived as aspected quick service good…
Arrived as aspected quick service good value for money
November 19, 2021
Found the right part for my fridge
Found the right part for my fridge, though no picture was available (?) and it was delivered fairly quickly and well packaged
November 19, 2021
I received broken part and i already…
I received broken part and i already sent it back but i did not receive any information about it as i told to refund my money back
November 19, 2021
Reply from Indesit Parts
Hello,
I am sorry to hear you've received a broken part, please contact our parts admin they will have a look into your refund.
https://www.hotpointservice.co.uk/contact
Many thanks, Nabeela
Quick delivery.
November 19, 2021
Very easy to determine what part was…
Very easy to determine what part was needed, easy to order and part delivered on time.
November 19, 2021
Can't express an opinion as it has not…
Can't express an opinion as it has not yet arrived. The part arrived within minutes of posting this and was perfect if a little expensive.
November 19, 2021
Reply from Indesit Parts
Hello,
We trust your parts will arrive soon, please re review us when the parts has arrived.
Many thanks, Nabeela
Excellent Service
Excellent Service, Part arrived sooner than specified, Fits Perfectly
Thank you
November 19, 2021
Speedy and efficient service
November 19, 2021
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