Parts4repair.com Reviews 

77
•
TrustScore 1 out of 5

1.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Stay away from this company!!!! After 2weeks lcd screen stop working.Staff unfriendly and didn't interested solved problem.No answering to emails and ignoring customer!!!

Rated 1 out of 5 stars

True rubbish parts. 1 star is too much for their 'OEM' assemblies.The adhesive to all of the parts is not sticking at all. Also displays perform really low with bad contrast and no durability at all.... See more

Rated 1 out of 5 stars

very Bad experience with Parts4repair, i orderd Date: 1st Nov 2016 @ 1:24 AM Order Total: $302.27 USD after 21 days my order not received when i contact with them, they have no information, just give... See more

Rated 1 out of 5 stars

Unreliable ordering portal Prepayment will be charged via PayPal for parts that are supposed to be present. If there is no delivery, you will only receive information/answer after threatening a retur... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Founded on 2012, Parts4repair.com is your One Stop Shop for all Mobile & Cell Phone replacement parts. Worldwide Shipping available for both Wholesale and Retail purchases. We stock parts for all major brands such as Samsung, Motorola, Microsoft, ZTE, Blackberry, Xiaomi, Lenovo, Sony. On-time Shipping & Price Guarantee - Buy Now!


Contact info

1.2

Bad

TrustScore 1 out of 5

77 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.2

All reviews

(77)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Cheaper to have fixed!

I ordered a new screen for my daughter's phone. NOT WORTH IT BECAUSE OF SHIPPING FEES. Because they use DHL the shipping fees and customs Brokerage fees ($15 to clear $3 in customs fees) +$20+ US shipping for an item that was about $17 US

You can save a lot of money by going to a local fix-it shop. They charge less and include installation rather than this whole debacle.

Please note that for more expensive items (I imagine over $100) the total price of shipping, item and customs may be less than a local repair job.

June 8, 2017
Unprompted review
Rated 3 out of 5 stars

Decent service but they use DHL to ship

I went to the site and placed an item into my shopping cart, but didn't go through with the purchase just yet and the next day the customer rep Yolanda contacted me asking if I had any questions about the item in my shopping cart and prompting me to place my order.

So I eventually placed my order for a complete screen assembly for a Redmi Note 3 as my current screen had cracks. When I looked at the invoice, I noticed the shipping cost was higher than the item cost.

Now, i'm fine with high shipping cost for such a low volume order but there is one problem. The shipper they use is AWFUL. It's DHL, and they don't deliver to PO Boxes in Canada (I live in a rural area, so recieve my mail at the town post office). I had to ship my order to a DHL outpost about an hour and a half drive away from where I live. So, if you don't live in a rural area you might be fine, right? WRONG.

For a $21.65 USD order, I had to pay $26.16 USD in shipping fees and then later $13.49 USD in customs clearing fees before the order could be delivered. Basically I paid nearly $40 to ship a $20 item, and that's in US dollars not in Canadian pesos.

The cherry on top of the whole thing was that the screen I received, while packaged very well (lots of bubble wrap and a plastic container to keep it extra safe) is of mediocre quality, possessing a very noticeable red color cast that makes whites look pinkish. It beats having a cracked screen, but it's not as good as the original.

The only good thing I have to say about the experience is that the shipping container was robust and Yolanda helped me with any questions I had and notified me of any problems with my shipment.

May 30, 2017
Unprompted review
Rated 5 out of 5 stars

Table Display works Great

While I noticed some bad reviews, my experience with this company was good. I needed a new display for my grandson's Asus 7" tablet. The part arrived about 2 weeks after placing the order, and it appeared to be a brand new part. After I installed the display, the tablet booted up and operated perfectly.

May 18, 2017
Unprompted review
Rated 5 out of 5 stars

Very good service

Ordered a screen for my sony xperia z5 premium, got delivered within 20 days. There was a crack in the screen but after sending photo's trough mail they delivered me a new screen without having to send the bad one back.

Good service and fast reaction trough email.

May 17, 2017
Unprompted review
Rated 1 out of 5 stars

No package, no Service

30 days after shipment
order not delivered and customer service does not reply.
order doesnt show up on destination country tracking service.

March 12, 2017
Unprompted review
Rated 1 out of 5 stars

duplicate parts4repair

Recently I purchase touch screen for my broken screen Lenovo Tab since it was not available locally.

When I took it for service centre, I came to know that the item i get is duplicate/used one. Now because of this my tab became not usable without touchscreen. I do not know where to go for touch screen.

Request all those who come across parts4repair, please do not trust and order for spares. Since it is imported one, you cannot fight with them so easily.

January 10, 2017
Unprompted review
Rated 1 out of 5 stars

SCAM - Svindel

It's been over 2 måmeder and I have not received the product yet. I have written several times and they just send a tracking number and says it has come to Denmark. Post Denmark says there is not. their post service can not find it.
Der er gået over 2 måmeder og jeg har ikke modtagetvaren endnu. Jeg har skrevet flere gange og de sender bare et tracking nummer og siger den er kommet til Danmark. PostDanmark siger der er den ikke. Deres postfirma kan heller ikke finde den.

January 10, 2017
Unprompted review
Rated 1 out of 5 stars

order not received

very Bad experience with Parts4repair, i orderd Date: 1st Nov 2016 @ 1:24 AM Order Total: $302.27 USD after 21 days my order not received when i contact with them, they have no information, just give me tracking number, when i contact with shipping company they tolled me they have no more information. i don't know where i go.
very bad experience

November 22, 2016
Unprompted review
Rated 1 out of 5 stars

CHEATER

I have ordered a new screen for my mobile and paid per PayPal. After two weeks I got the message that they do not have this item.
Now I hope to get my money back.

October 31, 2016
Unprompted review
Rated 1 out of 5 stars

Poor quality

I bought a lcd for the Motorola x play.
The lcd was already damaged when I received it. And when I put the screen on, half of the screen didn't work And was not responding to touch. DONT BUY ANYTHING IT IS A SCAM

October 21, 2016
Unprompted review
Rated 1 out of 5 stars

poor quality items

I bought a LCD+digitizer replacement kit for my honor 6. It came faster than i expected and very well packed. But the screen was very thin and weak, the digitizer had poor quality and the double sided tape doesn't work.
I was about to ask for a refund and they agreed, but i had to pay for the shipment back to china. So, in my opinion it doesn't worth to buy this kind of replacements from this seller. Buy an original screen and save time and money.

July 5, 2016
Unprompted review
Rated 5 out of 5 stars

all ok

I ordered parts for my tablet, they delivered the parts for my tablet. Nothing special, just how I like it.
Delivery from Singapore to the Netherlands does take a almost 3 weeks with regular post (cheapest option :-)) , but I guess a different way of shipping would be faster.

May 20, 2016
Unprompted review
Rated 1 out of 5 stars

Buyer beware

I was sent a faulty replacement screen.

The return postage to China cost me $25 USD, with the service charge they deducted the total cost which was not refunded was $41 USD.

On top of this the whole process took 4 months.

Not recommended.

March 24, 2016
Unprompted review
Rated 1 out of 5 stars

DONT BUY FROM THIS COMPANY, YOU WILL BE REGRET

I bought a screen replacement for my phone, and i paid an extra dollar for the DHL postage which is $40 USD, and but even after one week of payment, no tracking number provided, i send them an email regarding the issue, and i never received an reply from them...

March 13, 2016
Unprompted review
Rated 5 out of 5 stars

Everything worked fine

I've bought a new digitalisier for my Huawei acend g7. Shipping was in time or even a bit ealier. The item was packed in a save way. Display fits perfect and quality is very good.

December 12, 2015
Unprompted review
Rated 1 out of 5 stars

Trolling company.

I bought some items and a shipping service.

They sent me only part of my order with the choosen ship service.

The other items.... I don't know!!! (But I've paid tax for all!!!)

October 9, 2015
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look