Parts Finder QReviews 

52
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, reviewers had a great experience with this company. Customers frequently praise the quality of the products, noting that parts arrive in great condition and work as expected. The delivery service is consistently highlighted for its speed and efficiency, with many people receiving their orders quickly and securely packaged. Reviewers appreciate the ease of finding needed parts and the smooth purchasing process. However, some customers also noted issues with orders, including receiving incorrect or non-functional parts, and experiencing delays in shipping or lack of communication regarding their order status. A few other people also felt that pricing was ambiguous, with some parts being more expensive than expected or not clearly described as used.

What people talk about most

Product

Customers had positive experiences with product, often finding the exact parts they needed, even for older or... See more

Delivery service

Clients share positive opinions on delivery service, with many praising the quick shipping and fast delivery... See more

Quality

Customers consistently note positive experiences with quality, with many reporting that parts arrived in... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with some customers reporting very fast shipping,... See more

Price

Consumers find price to be ambiguous, with some reviewers noting high costs, such as brokerage fees with UPS... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought a ABS module on a Saturday. it took a couple of days for the processing, but it arrived via UPS on a Thursday. Was in the vehicle on Friday afternoon and with a little rewriting a Launch OBD,... See more

Company replied

Rated 5 out of 5 stars

Easy to find part needed and purchase was smooth and free shipping was extremely fast. Part arrived in less than 24 hours of making transaction.

Company replied

Rated 5 out of 5 stars

Thank you for securely shipping the part I ordered in a timely fashion. It arrived undamaged and as advertised. I had my mechanic install it today and it seems to be working as expected. Thanks ag... See more

Company replied

Rated 5 out of 5 stars

I waited until the part was installed before posting a review. It seemed too good to be true because my trucks been in the shop for over 3 months waiting on this part. I finally took control and locat... See more

Company replied



Contact info

3.8

Great

TrustScore 4 out of 5

52 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 38% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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3.8

All reviews

(52)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Genuine

I went months looking for new or used part to make my adaptive cruise, anti-lock brakes, variable power steering, and more working. Part is not manufactured any more. Parts Finder Q found me one. I am giddy.

October 8, 2025
Parts Finder Q logo

Reply from Parts Finder Q

Thank you for sharing your experience! We’re glad we could help you find such a hard-to-source part and get everything working properly. We truly appreciate your trust.

Rated 5 out of 5 stars

Legit company, great prices and service!

I had my reservations since I just found this part via google search. I emailed to make sure the expensive part was in stock and received a prompt response even though I wasn’t able to get anyone via the advertised phone number. The part arrived quickly, as described, and worked perfectly. Definitely recommend this company!

October 7, 2025
Parts Finder Q logo

Reply from Parts Finder Q

Thank you for your trust and recommendation!

Rated 5 out of 5 stars

Quick shipping

Quick shipping
Item works as described
Recommend

October 8, 2025
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Reply from Parts Finder Q

Thank you for your trust and recommendation!

Rated 5 out of 5 stars

Dodge ABS Module

I waited until the part was installed before posting a review. It seemed too good to be true because my trucks been in the shop for over 3 months waiting on this part. I finally took control and located the part here. It was delivered in 3 days and installed on my truck in a single day. I wish I would have gone this route back in July but it is what it is. Couldn't be more impressed with y'alls services.

October 3, 2025
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Reply from Parts Finder Q

Thank you so much for sharing your experience!
We’re really glad to hear the part worked perfectly and that your truck is finally back on the road.
We truly appreciate your trust and kind words — it means a lot to our team!

https://partsfinderq.com/products/20842710-genuine-gm-abs-control-module-for-cadillac-srx-2011-2016

Rated 5 out of 5 stars

fast and trusted parts in good…

fast and trusted parts in good conditions

October 1, 2025
Parts Finder Q logo

Reply from Parts Finder Q

Thank you for your feedback! We’re glad to hear the parts arrived quickly and in good condition. We appreciate your trust.

Rated 5 out of 5 stars

Everything from start to finish… ⭐️ ⭐️⭐️⭐️⭐️

Easy to find part needed and purchase was smooth and free shipping was extremely fast. Part arrived in less than 24 hours of making transaction.

September 5, 2025
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Reply from Parts Finder Q

Thank you so much! We’re thrilled to hear your experience was smooth and fast — that’s exactly what we aim for!

Rated 2 out of 5 stars

Price gouging!!

Price gouging!! I needed a part for a 2016 vehicle that the manufacturer no longer carries. OEM part from manufacturer is $322. The vehicle will not run without it. Parts Finder Q had one for $800. I had no choice but to purchase it or walk. Shame on them!!

September 10, 2025
Unprompted review
Parts Finder Q logo

Reply from Parts Finder Q

Unfortunately, there was no cheaper option available for this part. It’s been discontinued by the manufacturer and is very hard to find. We truly hope that this part serves you well and proves to be worth the price.

Rated 5 out of 5 stars

Will use this company again!

We ordered a part from this company and it was "lost" for 4 days from the original USPS tracking confirmation. We contacted the company and it was tumultuous at first. However, we love a good recovery by business management. They went above and beyond to rectify the issue, and were gracious enough to take our suggestions to add more premium shipping options in the future and faster customer service turnaround. When the product finally arrived, it came securely and thoughtfully packaged. Give them a try!

July 15, 2025
Parts Finder Q logo

Reply from Parts Finder Q

Thank you for taking the time to share such detailed feedback. While shipping delays can sometimes occur outside of our control, we’re glad we were able to step in, resolve the issue, and make things right. We truly appreciate your suggestions and your understanding, and we’re happy to hear the part arrived safely and well packaged. Thank you for your trust and for giving us the opportunity to improve.

Rated 1 out of 5 stars

Complete waste of time

Sent wrong compressor, then hassled for weeks to get the correct part. Long waits between email response. Go ahead and try to talk to someone on the phone; no really, try it l

June 23, 2025
Parts Finder Q logo

Reply from Parts Finder Q

We’re sorry to hear about your experience and understand how frustrating this situation must have been. Sending an incorrect part and delays in communication are not the level of service we aim to provide. We would like the opportunity to review this case in detail and work toward a resolution. Please contact us directly with your order information so we can assist further.

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