Party On Balloons Reviews 

155
•
TrustScore 3.5 out of 5

3.7

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Rated 3 out of 5 stars

Balloons arrived on time. The message printed in the large balloon wasn’t applied correctly and was puckered. After two days one of the balloons in a bouquet popped at the seam, so not great quality.... See more

Rated 5 out of 5 stars

If you're after beautiful balloons with impact, look no further than Party On Balloons. Ours arrived packaged carefully and exactly as the photo showed on the site. I hesitated at first because it se... See more

Company replied

Rated 1 out of 5 stars

Save your money and go somewhere else! Balloons came earlier than the date it was due for, one balloon came flat already and balloons were upside down. Company take no responsibility and have an excus... See more

Rated 5 out of 5 stars

Thank you so much for my daughter’s balloons ! They are absolutely perfect ! The colours are gorgeous- the writing spot on. All 3 arrived beautifully packaged - could see the care and attention gone i... See more

Company details

  1. Balloon Artist

Written by the company

Party On Balloons - The UK's favourite online balloon shop for bespoke, personalised high quality balloons covering individuals and businesses. For over 20 years we have been providing the very best balloons to celebrate special occasions, make an impact or simply let a loved one know you care. Visit us today to see what creations you can make; www.partyonballoons.co.uk


Contact info

3.7

Average

TrustScore 3.5 out of 5

155 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 24 hours

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3.7

All reviews

(155)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic 1st Birthday Balloon

We ordered a balloon filled bubble balloon with a message on for my son’s 1st birthday. It arrived the day before his birthday as planned and we were absolutely thrilled with it! It’s been over a week now & it still looks as good as it did when it arrived. Great service and a great product.

March 3, 2021
Unprompted review
Rated 5 out of 5 stars

Beautiful

Easy to order delivered on time, fab & quick communication as I had to change my greeting card due to my mistake. My daughter was so surprised & loved them, in her words "The most beautiful balloons I've ever seen".

March 1, 2021
Unprompted review
Rated 5 out of 5 stars

Fabulous 50th Birthday balloon!

My husband loved it, I loved it! It is something alittle more special! All nicely contained into a amazing surprise balloon. Even a week later it is still looking fab! The inner balloons are alittle smaller but still looks great! Quality product! I'm jealous, I want one now for my birthday!
Ordering was easy, email response was quick and delivery was fab too! Will be ordering again!

February 22, 2021
Unprompted review
Rated 5 out of 5 stars

Loved them.

My daughter was over the moon with her personalized balloon surprise. I think she loved them more than anything else I'd organized including the cocktails I'd ordered her. She was especially keen to know that I'd picked a company that cares about the environment.

Living in NZ, the process for ordering was easy and everything arrived as per my instructions.
They made her lockdown birthday. Thank you. I won't hesitate to recommend them to anyone else.

February 2, 2021
Unprompted review
Rated 5 out of 5 stars

Thank you so much for the wonderful…

Thank you so much for the wonderful balloon gift for my nieces 7th birthday. Adored by all. Efficient service, arrived ahead of scheduled delivery date. Would most certainly recommend and use them again.

December 3, 2020
Unprompted review
Rated 5 out of 5 stars

Perfect quality; handwritten card

Extensive selection, easy to customize online to suit your special moment/event. Balloon arrived intact on the requested date in a big, inconspicuous box, and the recipient was very surprised and happy! It's been up for almost a week. The handwritten card is a nice personal touch.

Review to be updated once the balloon stops floating.

December 2, 2020
Unprompted review
Rated 5 out of 5 stars

amazing!

I’ve ordered from here twice and both times was amazing! the first time the balloon was in good condition and lasted SO long. such good quality. the second time i had to cancel
my order and i got a response so quick and refund straight away. amazing customer service x

October 14, 2020
Unprompted review
Rated 1 out of 5 stars

BAD QUALITY/BAD CUSTOMER SERVICE/ POOR…

BAD QUALITY/BAD CUSTOMER SERVICE/ POOR DEALING WITH AN UPSET CUSTOMER/DO NOT SHOP HERE
The balloon arrived, my sister opened it and as she was taking it out of the box, it burst! I emailed them asking for a refund, as my sister had told me the quality was sub stabdard. They said they will send another balloon, but knowing my day was ruined as it was a surprise for my sister, i pressed on getting a refund. Initially they said its not their fault, must be the couriers. As she was making a video for her YouTube channel, you can hear her say 'oops I burst the balloon' they took that as a sorry excuse to say she 'accepts' she burst it, where as that was her reaction.She called me to tell me later in the evening that the small balloons inside the big bubble balloon had started to deflate aswell. Mr. Benjamin, who I dealt with over an email, was quick to point that it was DPDs fault as their products are super duper amazing. If they can add the 'manual' on how to handle these sub standard balloons that would be great. DONOT WASTE YOUR MONEY HERE.

October 1, 2020
Unprompted review
Rated 5 out of 5 stars

Great

Great customer service, quick responses, reliable delivery and a beautiful balloon. Will be using again

June 20, 2020
Unprompted review
Rated 5 out of 5 stars

Superb experience

Superb experience, initially we had an issue with the courier but party on balloons called us within 30 minutes of emailing to complain, they dealt with the issue for us and my daughter got her custom balloon on time for her birthday, these guys really do care about their customers!

I would not hesitate to use this company again or recommend them to family/friends, thanks!

May 2, 2020
Unprompted review
Rated 1 out of 5 stars

RUBBISH COMPANY AND RUBBISH SERVICE

RUBBISH COMPANY AND RUBBISH SERVICE. Received Product, was faulty the next day without being moved. Contacted Company and wanted me to send the product back for testing can anyone begin to tell me how you test a faulty balloon, coincidence maybe that's where they will say it is damaged. I have full pictures and videos of the balloon, to show how it came. When contacting them they are more concerned about covering own back and any bad reviews they delete, anyone else find this weird? Come on Party On Balloons lets address this instead of conning customers.

April 21, 2020
Unprompted review

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