Party Stock Reviews 128

TrustScore 3.5 out of 5

3.3

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Rated 5 out of 5 stars

Due to COVID couldn’t find where to buy inflated balloons. Every website told me 5 working days. Ordered from partystock super late, Friday afternoon, for my son’s birthday on Saturday. Next day they... See more

Rated 1 out of 5 stars

Dreadful. Paid for balloons to be delivered on Sunday, they arrived on Saturday. Paid for 3 helium balloons only received 2. Contacted by email as the phone number disconnects as soon as you select a... See more

Rated 1 out of 5 stars

Ordered 2 helium balloons for my son's birthday, both arrived a bit deflated, inflated using the straw included, no good one didn't even stand up. Very disappointed. Emailed on the day. Not heard ba... See more

Rated 5 out of 5 stars

Called up the customer service team because I got let down with the other company I'd used for my daughters birthday. Girl on the phone spoke me through some options with patience, ended up calling ba... See more

Company replied

Company details

  1. Party Store

Written by the company

At Party Stock it is our mission to provide a user-friendly shopping experience with exciting and unique products that will liven up and make any party, birthday or special occasion memorable for everyone. We understand the importance of making it easier, quicker and safer to purchase products online and also provide an easy returns process to ensure everyone has a peace of mind when a return is required.


Contact info

3.3

Average

TrustScore 3.5 out of 5

128 reviews

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Rated 5 out of 5 stars

Thankyou so much

Thankyou so much , Excellent service & very quick delivery, will definitely be shopping with you again .

February 14, 2021
Rated 1 out of 5 stars

AVOID

Avoid buying through this company. They got my simple order wrong and refused to fixed the issue. At 1st, they promised to send correct delivery. Instead they partially refunded my order and ignored my emails and request.

February 13, 2021
Rated 1 out of 5 stars

AVOID

Ordered 4 silver letter balloons. You would think that would be a simple task. A R L A. I received A R L L. How hard can in be to get FOUR letters right!? A complete waste of time and money as the display is useless now. I’m absolutely devastated that a company’s incompetence has ruined the welcome home for a mother and her new born baby. Furthermore, the quality of the balloons is really poor. Before I realised that one of the letters was wrong I inflated the others, only one of the 3 floated! And when I attached ribbon to them even that one fell to the floor! The eye rings snapped on two of them as well. Really disappointing and concerning there is no contact number for the company. Should have listened to the other reviews on here. AVOID.

February 11, 2021
Rated 5 out of 5 stars

Fast

Fast and cheap delivery, packaged really well, good products and delivery driver was really pleasant,

February 11, 2021
Rated 1 out of 5 stars

Absolutely shocking

Absolutely shocking. I ordered 2 balloons (1 & 8) for a very special 18th birthday last Tuesday. I wanted them delivered on Friday (or Saturday at the latest), and was told to stipulate Friday delivery on the order form. They didn't turn up, and they STILL haven't arrived - it's now Tuesday. Really, really poor and a complete waste of £30+. They haven't even bothered to reply to my email sent yesterday morning asking what had happened. AVOID. These guys are useless. Plus the phone number on the paypal resolution centre is out of order or "not currently accepting calls". I have raised a dispute with Paypal.

February 9, 2021
Rated 1 out of 5 stars

Absolutely awful! AVOID!!!!!

Absolutely awful.
I have now seen others on here that have said the same thing that happened to me.
I purchase a number of balloons for my wife’s 40th birthday. Several ripped open at the seems while inflating. I stress this was not due to over inflating them.
I then sent an email regarding this issue and had no reply and then reviewed their products at a request by them and again no reply.
Shocking that they do not even care enough to reply and apologise.
AVOID!!!!!!!!!!
You have been warned.

December 11, 2020
Rated 5 out of 5 stars

Amazing

Amazing! I’ve ordered numerous of times and every time I receive my balloons they are always in perfect condition and always come within the delivery time! Will be using these for all my balloon needs!

September 30, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent quality balloons and customer…

Excellent quality balloons and customer service. I purchased balloons on next day delivery and then realised I needed to add more to the order, I emailed and had an immediate response and this was sorted for me. Would highly recommend.

September 30, 2020
Unprompted review
Rated 5 out of 5 stars

10/10 customer service!

I requested some balloons for my friends birthday party and unfortunately some of them were out of stock but the customer service made up for it and more. Jake was Exceptionally helpful and went above and beyond to make sure everything got here before the day despite sticking issues! Brilliant service and will 100% recommend to everyone!

August 28, 2020
Unprompted review
Rated 1 out of 5 stars

VERY DISAPPOINTED!

I ordered 5 large 40 inch silver lettered balloons for a special event well in advance. I got an email to say dispatched but items never arrived. After numerous emails the items were allegedly sent out again! On the day of the event as I started to blow up the letters for the name, the first letter should have been a “S” turned out to be a 8! I still preserved until one of the letters blew and the others lost air due to tiny holes. So disappointed, will NEVER order from this company again!

August 7, 2020
Rated 5 out of 5 stars

Good customer service

Although I had a problem with delivery and was disappointed this company did everything they could to resolve the issue with a full refund

July 9, 2020
Unprompted review
Rated 5 out of 5 stars

Perfect size balloons

Perfect size balloons for my daughter’s 21st, Party Stock were the only ones to have a 2 and 1 so was super happy they could supply in time for her birthday! Thank you

June 17, 2020
Unprompted review

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