Due to COVID couldn’t find where to buy inflated balloons. Every website told me 5 working days. Ordered from partystock super late, Friday afternoon, for my son’s birthday on Saturday. Next day they... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Dreadful. Paid for balloons to be delivered on Sunday, they arrived on Saturday. Paid for 3 helium balloons only received 2. Contacted by email as the phone number disconnects as soon as you select a... See more
Ordered 2 helium balloons for my son's birthday, both arrived a bit deflated, inflated using the straw included, no good one didn't even stand up. Very disappointed. Emailed on the day. Not heard ba... See more
Called up the customer service team because I got let down with the other company I'd used for my daughters birthday. Girl on the phone spoke me through some options with patience, ended up calling ba... See more
Company replied
Company details
Written by the company
At Party Stock it is our mission to provide a user-friendly shopping experience with exciting and unique products that will liven up and make any party, birthday or special occasion memorable for everyone. We understand the importance of making it easier, quicker and safer to purchase products online and also provide an easy returns process to ensure everyone has a peace of mind when a return is required.
Contact info
Unit B9 Down, Bounds Green Industrial Estate, N11 2UD, London, United Kingdom
- contact@partystock.co.uk
- partystock.co.uk
Perfect
Paid extra for next day delivery and it was not an extortionate price like some sites. Arrived as said and perfect for what I wanted.
May 8, 2020
Unprompted review
Balloons have not arrived with the next…
Balloons have not arrived with the next day delivery.
An update would have been nice!
I can understand COVID 19 but you should offer a next day service and charge someone if you are unable to offer the service.
May 7, 2020
Unprompted review
Reply from Party Stock
Dear Lucy. Please accept our sincere apologies for any delays with your order. Under the current Covid-19 Lockdown and Social Distancing Guidelines we are doing our absolute best to ensure that all orders are delivered in a timely manner and we sincerely apologise if we have let you down in any way. We are doing our utmost to contact our customers with their tracking details, however due to self-isolation we were working in a lesser manner. Royal Mail and DPD have been under immense pressure dealing with the demand and the delays caused by the Social Distancing Guidelines set out by the Government as well as prioritising essential goods for the vulnerable. We do hope that this experience with your delayed delivery does not reflect negatively on our service under normal conditions. We are always here to help and wish you safety and security in these challenging and difficult times. Please kindly contact us on contact@partystock.co.uk if you need anything else from us.
For the inconvenience caused we have fully refunded your delivery charge and a further 10% off your order. We do hope that this will be acceptable.
Once again our sincere apologies for the delay and know that we will always here to help in any way we can.
Warmest Regards
Party Stock LTD
Payed for next morning arrival
Payed for next morning arrival. And received parcel around 10 am next morning. I am very pleased.
May 7, 2020
Unprompted review
Very quickly 3good delivery
May 7, 2020
Unprompted review
No items not review
I cannot give a review on this as i have not received the items even though I paid extra for next day delivery
May 7, 2020
Unprompted review
Reply from Party Stock
Dear Kirsty. Please accept our sincere apologies for any delays with your order. We have tracked your order and can confirm that it has been delivered. Under the current Covid-19 Lockdown and Social Distancing Guidelines we are doing our absolute best to ensure that all orders are delivered in a timely manner and we sincerely apologise if we have let you down in any way. Royal Mail and DPD have been under immense pressure dealing with the demand and the delays caused by the Social Distancing Guidelines set out by the Government. We do hope that this experience with your delayed delivery does not reflect negatively on our service under normal conditions. We are always here to help and wish you safety and security in these challenging and difficult times. Please kindly contact us on contact@partystock.co.uk if you need anything else from us.
Once again our sincere apologies for the delay and know that we will always here to help in any way we can.
Warmest Regards
Party Stock LTD
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.