Passportvisarush Reviews 

105
TrustScore 2.5 out of 5

2.6

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Review summary

Created with AI, based on recent reviews

Looking at 99 reviews, most reviewers were unhappy with their experience overall. Many customers felt misled by the website, believing it was an official government site for passport applications. Reviewers frequently reported paying significant fees for services that simply involved filling out forms available for free elsewhere, or for document preparation that they still had to submit themselves. This led to frustration, with some feeling they wasted money on services that did not process their actual passport applications. However, some customers also noted the company's service was efficient, fast, and professional, especially for urgent requests. They appreciated the staff's knowledge and politeness, and that the company provided transparent updates and clear information regarding fees and timelines. Some found the pricing reasonable for the convenience and stress reduction offered.

What people talk about most

Service

Customers had positive experiences with service, often praising the company for handling logistical hassles... See more

Website

Reviewers mention ambiguous feedback about the website, with many expressing significant dissatisfaction and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism and... See more

Price

Reviewers highlight ambiguous aspects of price, with some customers expressing dissatisfaction, stating they... See more

Payment

People report negative experiences with payment, often feeling misled about what they are paying for. Many... See more

Reviews shaping this summary

Rated 3 out of 5 stars

An emergency in the family abroad struck me when my passport had expired and I was very distressed. This team handled my urgent case with amazing speed and such warmth .They processed my application-... See more

Rated 3 out of 5 stars

I was once very reluctant about going to the-government offices and standing in line for hours just for getting my travel papers.This company takes care of all the paperwork without any hassle while... See more

Rated 3 out of 5 stars

Totally saved my trip! Was stressed about my visa but they handled everything fast. Professional and worth the fee for the peace of mind.

Rated 3 out of 5 stars

This is the first time that I realized that I required a transit visa due to a long stopover during my journey to Asia. Luckily, I turned to this company, and they got me the appropriate permission i... See more



Contact info

2.6

Poor

TrustScore 2.5 out of 5

105 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 15% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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2.6

All reviews

(105)

104 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

If you hate paperwork.

If you hate paperwork, just use these guys. They handle the boring stuff and make sure you don't mess up. Five stars for the great support!

February 4, 2026
Unprompted review
Rated 4 out of 5 stars

Super helpful team.

Super helpful team. They caught a mistake on my form that would've delayed my passport for weeks. Fast turnaround and great communication.

January 28, 2026
Unprompted review
Rated 5 out of 5 stars

Quick and painless.

Quick and painless! I was so confused by the government site but these guys made it simple. My visa arrived 3 days early. Highly recommend.

February 1, 2026
Unprompted review

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