Waiting almost a month now for my order - was not aware that these were sent from China so god knows when it will arrive and what quality it is. Contacted customer service but no reply. I imagine even... See more
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I ORDERED A COUCH IN AUGUST 2025 THE ORDER NEVER ARRIVED. I EVENTUALLY REQUESTED A REFUND WHICH THEY SAID THEY WOULD DO. IT IS NOW FEBRUARY 2026 AND I STILL DON'T HAVE MY MONEY OR ORDER. THEY... See more
NEVER EVER USE THIS COMPANY IF YOU WANT THEM TO HELP YOU LIQUIDATE YOUR COMPANY!!!!!! After using them I’ve had investigations from HMRC, Insolvency , PAYE……you name it!!!!! DO NOT USE THEM!!!!!
Absolutely brilliant this is the third time I have ordered and the quality of clothing (boys) received was absolutely fantastic. Looked brand new, true to size and clean. No musty smells. Packaged bri... See more
Company details
Contact info
3 rue urgain, 64990, Saint Pierre d'Irube, France
- 09 70 24 04 27
- support@patatam.com
- patatam.com
1.9
Poor
1K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast delivery...jeans had slight tear…
Fast delivery...jeans had slight tear on belt hooks
October 15, 2019
Unprompted review
Reply from Patatam
Thank you for your feedback.
We are sorry to hear that an item was not up to our high standards. At Patatam we pride ourselves on our thorough quality control processes to ensure items, second hand or new with tags are of the best standard.
Please note we do provide a free returns service which can be accessed via the website at My Account/My Orders should you wish to send the items back we can of course refund you.
If you have any further questions, please contact customer services directly on support.uk@patatam.com
Brilliant service and products from patatam
I recieved my patatam order today and not only was it beautifully packaged, it came in good time, and the garments were in better condition than I expected for second hand clothes. The pricing is very fair too, especially considering the brands that are available.
The free canvas shopping bag and zippered case were a very happy bonus and I will definitely use them.
Many thanks from a very satisfied customer :)
October 15, 2019
Unprompted review
Exceedingly happy!
Couldn't be happier! Both with the clothes I bought (a dress and a cardigan) and with the speedy delivey. Will definitely buy again.
October 15, 2019
Unprompted review
Love this site
Love this site!
Fabulous items, super cheap with fast delivery.
October 15, 2019
Unprompted review
Quality clothes and great service
Quality clothes and great service. I will definitely will be buying again 😁
October 15, 2019
Unprompted review
The items I bought arrived quickly and…
The items I bought arrived quickly and well packaged and were in excellent condition. The only criticism is that a more detailed description on each item when you're browsing would be more helpful.
October 14, 2019
Unprompted review
Great service
Great service, very fast delivery and easy returns process
October 14, 2019
Unprompted review
Great service quick delivery and easy…
Great service quick delivery and easy to use the website
October 13, 2019
Unprompted review
Very pleased with my purchase
Very pleased with my purchase
And very quick delivery 😊
October 13, 2019
Unprompted review
Pataman review
I was surprised by how quickly the goodies arrived and they were exactly as shown in picture. Most definitely will be using again and again.
October 13, 2019
Unprompted review
Great items in fantastic condition
Great items in fantastic condition. Delivery was fast and cheap. Thanks so much, I’ll definitely be buying again 😀👍
October 13, 2019
Unprompted review
Exactly what I ordered
Exactly what I ordered, delivered quickly and well packaged.
October 12, 2019
Unprompted review
Great opportunity to buy at low price
Great opportunity to buy at low price. Arrived as expected and items as expected
October 12, 2019
Unprompted review
Great quality, price and speed! Recommend to all!
The clothes arrived quickly, were great quality and fit me well, with a great price. Will use again!!
October 12, 2019
Unprompted review
Quality Used Clothing
Fast delivery, arrives nicely packaged fresh and clean....in excellent condition, as good as new. If you're looking for quality 2nd hand clothing this is the place to look.
October 12, 2019
Unprompted review
So quick delivery!!
So quick delivery!!! The cloths were in excellent condition I kept everything ordered!! Definitely I will come back and recommend to others!
October 12, 2019
Unprompted review
Clothing was not a good fit mainly like…
Clothing was not a good fit mainly like it had all been shrunk in the dryer. Couldnt find any easy way of making contact on there website.
October 11, 2019
Unprompted review
Reply from Patatam
Thank you for your feedback.
We are sorry to hear that you were not happy with your order. All items that are processed on the website are sized from information off the labels, as they are second hand they can shrink occasionally due to washes.
Please note we do offer a free returns service that can be located via My Account/My Orders if you should wish to return the item back to us and we will happily refund you.
Our contact information is located in the footer of every page as well as the homepage towards the bottom you can find our telephone number, opening hours and a direct link to our contact us page.
If you have any further questions please contact customer services directly on support.uk@patatam.com
Will order again
I ordered 8 items and was so impressed when they arrived, everything was packed beautifully in tissue paper and even when I had to send 1 thing back, the process was quick and easy. Can't wait to buy again!
October 11, 2019
Unprompted review
I was very disappointed in the article…
I was very disappointed in the article I received. I ordered size 16 and I couldn't get it over my head. The material was very thick and to be honest it looked as if it had just been made, lots of loose threads that looked brand new and the inside seaming was just the same.
I doubt whether I will order from this site again
October 11, 2019
Unprompted review
Reply from Patatam
Thank you for your review.
We are sorry to hear that your order was not up to our high standards. At Patatam we pride ourselves on the quality of the items we sell on our website in the knowledge they are second-hand.
Please note we do provide a free returns service which can be accessed via the website at My Account/My Orders. If you wished to return the item we would be more than happy to refund this in full for you.
If you have any further questions, please contact customer services directly on support.uk@patatam.com
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